Phiên bản tiếng Anh của chính sách và thỏa thuận pháp lý này được xem là phiên bản hiện hành và có giá trị pháp lý duy nhất. Tất cả phiên bản được dịch chỉ dùng cho mục đích tham khảo và để hiểu rõ phiên bản tiếng Anh hơn. Các phiên bản được dịch không có ràng buộc pháp lý và không thể thay thế phiên bản tiếng Anh. Trong trường hợp có mâu thuẫn hoặc bất đồng, điều khoản dịch vụ bằng tiếng Anh sẽ được ưu tiên và là ràng buộc duy nhất.
Lần chỉnh sửa cuối: 2025-09-02 07:48:24
At Hostinger, we are committed to delivering a digital experience that is inclusive, accessible, and empowering for all users – regardless of ability, location, or device. Accessibility is a foundational part of our product design, development, and content localization strategies.
We believe that everyone should have equal access to online tools, and our mission is to build digital infrastructure that reflects that principle.
Our accessibility commitment
Hostinger strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA – the international standard for digital accessibility.
Currently, Hostinger is partially conformant with WCAG 2.2 Level AA. This means that while some parts of our website and services meet the standard, other content does not yet fully conform. We are actively working to improve accessibility and address the remaining issues.
Accessibility progress and ongoing improvements
Accessibility at Hostinger is a continuous commitment guided by both international standards and regulatory requirements, such as the European Accessibility Act (EAA).
As part of our efforts, we have conducted automated accessibility audits using the Screaming Frog tool and other WCAG validation utilities. These audits identified issues including:
- Missing alt text and form labels (WCAG 1.1.1, 1.3.1, 3.3.2)
- Inaccessible scrollable regions (WCAG 2.1.1, 2.4.7)
- Insufficient color contrast (WCAG 1.4.3, 1.4.6)
- Non-descriptive link and button text (WCAG 2.4.4, 4.1.2)
- Improper ARIA attributes or headings (WCAG 1.3.1, 2.4.6, 4.1.2)
- Touch target sizing issues (WCAG 2.5.8)
- Lists and list items not structured correctly (WCAG 1.3.1)
- Form controls missing accessible names (WCAG 4.1.2)
- Content not properly enclosed or uniquely identified by landmarks (WCAG 1.3.1, 2.4.1)
All reported WCAG 2.0/2.1/2.2 A and AA issues have either been resolved or are in the process of being addressed through internal task tracking and product updates.
We are committed to continuously enhancing accessibility to ensure an inclusive experience for all of our clients, regardless of ability or location.
Feedback and support
If you encounter an accessibility barrier or have suggestions for improvement, please contact us:
Email: support@hostinger.com
We aim to respond within 5 business days and address concerns as promptly as possible.
Review and updates
This accessibility statement is reviewed annually, or more frequently if required by legislation or significant product changes.