How to access and use Hostinger Mail web app (Webmail)

Hostinger Mail (also called Webmail) is your browser-based email client. Log in to your Hostinger Email webmail through Hostinger Mail to access and manage your inbox from any browser. Hostinger Mail is the email client used to send, receive, and organize messages for your Hostinger Email addresses. This guide covers two ways to log in — via the direct webmail URL or through hPanel — plus the core webmail features you’ll use once you’re inside, like search, storage management, and composing messages.

Before you start

Make sure you have:

An active Hostinger Email mailbox
Your full email address (for example, user@yourdomain.com, instead of just “user”)
Your email password

How to access and log in to Webmail

Choose one of two ways to log in to Hostinger Email webmail: the direct login URL for the fastest access, or hPanel if you’re already managing your email settings there.

Option 1 – Log in to Webmail via direct URL (Recommended)

Use this option for the fastest and simplest access.

Open your browser and go to: https://mail.hostinger.com/auth/login
NOTE: The webmail URL is fixed and cannot be customized.
Enter your full email address.
Enter your email password.
Click Log In.

You can bookmark this page for daily use.

Option 2 – Log in to Webmail via hPanel

Use this option if you are already managing email settings in hPanel.

Open your browser and go to: https://hpanel.hostinger.com
Enter your full email address that you used when registering with Hostinger
Go to Emails page
Click Mailboxes next to your domain
Click Webmail next to a mailbox you want to login to
Enter your full email address.
Enter your email password.
Click Log In.

Session persistence: If you are already logged into Webmail, clicking the Webmail button in hPanel will open your current active session directly — no need to log in again.

Tab sync: If you have multiple Webmail tabs open, they automatically refresh when you log in or log out in another tab.

When you log in to Hostinger Mail for the first time, a Setup Guide is displayed to help you configure your mailbox.

The guide walks you through 5 onboarding steps:

Selecting a theme
Selecting a layout
Adding a sender name
Adding an email signature
Connecting a device

You can complete the steps in any order. If you prefer to set them up later, you can skip the guide and return to it from Settings at any time.

How to use Webmail

Once logged in, use Hostinger Mail’s tools to manage your inbox, including language settings, message composition, search, storage, and contacts.

Language settings in Hostinger Mail

To change your Webmail display language:

Click the gear (Settings) icon in the top right corner of Webmail.
In the dropdown menu, find Language, which shows your current language (e.g. Language (English)).
Click it and choose your preferred language from the list.
The interface updates immediately.

Sending options in Hostinger Mail

Hostinger Mail provides advanced tools to manage how and when your messages are delivered. These features help you maintain control over your communication by allowing you to retract accidental sends or plan messages in advance.

Undo send

After clicking Send, a brief window allows you to cancel the message before it is delivered. Click Undo in the notification that appears at the bottom of the screen to retract the email.

Available for: All Hostinger Email users.

Schedule send – Business Standard and Business Premium plans

You can write your email and choose a specific date and time for delivery instead of sending it immediately.

To schedule an email:

Compose your message in Hostinger Mail.
Click the arrow next to the Send button.
Select Schedule send.
Choose the desired date and time.
Click Schedule.

To cancel a scheduled email, open the Scheduled folder, select the message, and click Cancel send.

Available for: Business Standard and Business Premium plans

Unsubscribe from emails (all Hostinger Email plans):

When an email supports it, Hostinger Mail will display an Unsubscribe button directly inside the message view. This lets you opt out of mailing lists or newsletters with a single click — without leaving Webmail or searching for an unsubscribe link inside the email.

To unsubscribe from an email:

Open the email in Hostinger Mail.
Look for the Unsubscribe button near the sender’s name or at the top of the message.
Click Unsubscribe.
Confirm the action if prompted.

The sender will be notified of your unsubscribe request. You may still receive emails that were already queued before the request was processed.

The Unsubscribe button only appears when the sender’s email supports the one-click unsubscribe standard (List-Unsubscribe header). Not all emails will show this option.

Email List Statuses

When viewing your inbox or any email folder, each message may display a status indicator to help you track your interactions. The following statuses are available:

Replied — you have replied to this email
Forwarded — you have forwarded this email
Replied & Forwarded — you have both replied to and forwarded this email

Viewing and downloading attachments

When you open an email with attachments in Hostinger Mail:

Attachments are listed at the top of the email message.
Each file type displays its own icon (for example, PDF, image, or document) for quick identification.
Up to 5 attachments are visible at a glance on desktop, and 1 on mobile. If there are more, select Show all to expand the full list.
For long emails, an attachment summary also appears at the bottom of the message, with a link to jump back to the top attachment list.
To download all attachments at once, click Download all — available from both the top and bottom attachment areas.
To download a single file, click the attachment directly.

Composing emails in Webmail

When replying to or forwarding a message, a composer appears at the bottom of the message thread. This is called the inline composer.

Pop-up mode for the email composer

The inline composer supports two display modes:

Inline mode — the composer appears at the bottom of the message thread (default).
Pop-up mode — the composer opens in a floating window, giving more space to write.

To switch to pop-up mode:

Open a message and click Reply or Forward.
In the inline composer, click the pop-up icon at the end of the message. The composer expands into a floating window.

To return to inline mode:

Click the same button inside the pop-up window to collapse it back to inline.

Both modes support the same formatting options, templates, and send controls.

Viewing quoted text in replies

When you open a reply that includes an earlier message in the thread, the quoted text is collapsed behind a … button by default. Click it to expand and view the full quoted conversation.

Resizing inline images

To resize an image inserted in the email body, click the image to select it, then drag the resize handle to the desired size. Image resizing is also available when editing email templates and creating signatures.

Attachments section in the composer

Before sending, you can preview attached files directly in the composer. Attached files appear in the composer area; click a file to preview its contents and confirm the correct file is attached.

Composer auto-save and crash recovery

The composer automatically saves your in-progress draft locally and restores it after a reload, crash, or an accidentally closed tab. This works in both the pop-up and inline reply/forward composers.

How saving works: Typing in the subject or body is saved every 5 seconds. Discrete actions are saved instantly, including adding or removing recipients, changing the sender, attaching files, tracked file uploads, toggling tracking, and switching message type.
One draft at a time: Only one auto-saved draft exists per account, and it is owned by a single tab at a time. The first tab where you start composing becomes the owner. A second tab will not auto-save, so tabs cannot overwrite each other. Only the owner tab restores the draft, and it opens automatically on app load, so it will not appear unexpectedly in another tab. If the owning tab crashes or is closed, ownership is released automatically, and the next tab you use will recover the draft.
When the draft is cleared: The saved draft is removed only when you discard it, save it to Drafts, or send it successfully. A failed send never causes your text to be lost.
Security: Locally saved draft data is tied to the logged-in account. It is cleared on logout or when the session ends, and any leftover data from a different account is removed on app load, so a different person logging into another mailbox on the same browser cannot see the previous user’s draft.

New mailbox warmup guidance

When composing a new message, reply, or forward, Webmail may show a heads-up card at the top of the composer letting you know that fresh email addresses need time to build trust with providers like Gmail and Outlook. The card links to a 2-week warmup checklist with steps to help new mailboxes avoid landing in spam.

It is shown until you dismiss it or until the email plan passes the 30-day mark, whichever comes first. Click Got it to dismiss the card. Your choice is remembered per mailbox, so dismissing it in one mailbox does not affect others.

Searching emails

Webmail now supports searching across all folders. In the search bar, you can choose to search within Inbox only or across All folders using the toggle at the top of the search panel.

You can also narrow your search using the Search in options: Sender, Subject, Recipient, and Body. All four are selected by default, and you can deselect any you don’t want included.

A time range filter is also available, letting you limit results to the Last 7 days or Last 30 days.

Spam and Trash folders are excluded from All folders search results.

Sorting and selecting Emails

Sorting emails

In any folder or search results view, click the sort control at the top of the message list and select Date or Size. The selected sort order is saved and applied consistently across all folders and search results.

Filtering emails

Click the filter button next to the sort control to narrow the message list to All mail, Unread, Read, or Starred. A blue dot on the filter button shows when a filter is active. Filtering applies across all pages in the current folder. This is available on both desktop and mobile.

Star action in the message list
The star action on messages in your inbox list is always visible. You can star any message with a single click to mark it for easy follow-up.

Selecting multiple emails (desktop)

Use keyboard and mouse shortcuts to select multiple messages at once:

Ctrl/Cmd + A — select all messages in the current view
Shift + click — select a range of messages between two clicks
Ctrl/Cmd + click — add or remove individual messages from the selection

After selecting multiple messages, use the toolbar actions (Delete, Move, Mark as read, etc.) to apply changes in bulk.

Monitor Hostinger Email storage warning notifications

Hostinger Mail displays direct notifications in Webmail when your mailbox storage nears its limit. Warning banners appear at the following thresholds:

90% full – A dismissible banner suggests upgrading your plan or purchasing more storage.
94% full – A more prominent dismissible banner appears.
98% full – An urgent dismissible banner is displayed.
100% full (storage limit reached) – The warning banner becomes permanent and cannot be dismissed. At this point, you cannot receive new emails until storage space is freed up or expanded.

When a storage warning banner appears, you can temporarily dismiss it (at 90%, 94%, and 98%) to continue using Webmail, or click the direct link within the banner to upgrade your email plan or purchase additional storage.

Performance and display appearance

Faster email loading
Hostinger Mail includes enhanced performance optimizations for email message rendering. Messages open faster, and during high-load scenarios, memory usage is optimized to be up to two times lower. This ensures a responsive experience when navigating large mailboxes.

Faster inline image loading

Inline images in an email load independently, so you can start reading the message content without waiting for every image to load.

The placeholder size may differ slightly from the final image size when an image does not include width and height attributes.
Images attached using the composer, and images in forwarded original messages, include width and height set automatically, so their placeholders match the final image size exactly.
Opening the Forward action is instant, as it reuses the same image loading state as the main email content.
Images smaller than 24×24 px do not display a placeholder.
Images with broken URLs display your browser’s default broken image icon.

Display appearance in the message view and composer
The message details page and the email composer (both inline and pop-up modes) are displayed in light mode, regardless of your system or browser dark mode settings. This ensures a consistent and predictable experience when reading and composing emails in Hostinger Mail.

Allow and Block lists in Hostinger Mail

Webmail now supports Allow/Block lists, accessible from Settings → Allow / Block Lists.

Rules are grouped by direction:

Incoming mail — rules applied to email arriving in your mailboxes. Add addresses or domains to the allow list to only accept mail from them, or leave it empty to accept mail from anyone. Add addresses or domains to the block list to reject and bounce incoming mail from them back to the sender. The block list takes priority over the allow list.
Outgoing mail — rules applied when your mailboxes send email. Add addresses or domains to the allow list to only permit sending to them, or leave it empty to allow sending to anyone. Add addresses or domains to the block list to reject outgoing mail to them. If an address appears on both lists, the block list takes priority.

To add an entry, enter a domain or email address in the relevant field and click Add.

Contacts section layout

The Contacts section features an expanded contact card system that supports detailed records beyond a name and email address.

Available contact details

Phone numbers – Supports custom labels such as Work, Home, or Mobile.
Multiple addresses – Supports labeled physical addresses.
Company details – Includes organization names and specific job titles.
Birthday
Additional email addresses

Clicking a contact opens a side panel on the right side of the screen where you can view all saved details, click Edit to update information, click Delete to remove the contact, or start a new email message directly from the card. Contact avatars pull automatically from Gravatar when available. You can also set up your own profile picture in Hostinger Webmail through Gravatar.

NOTE

If your email account was migrated from Roundcube, your additional contact details (phone numbers, addresses, etc.) were preserved during the migration. They will automatically appear in your new contact cards without any action needed.

Managing the Trash folder

Emptying the Trash folder

To remove all messages from Trash at once, open the Trash and click Empty Trash Now. This permanently deletes all messages in Trash and cannot be undone.

Automatic Trash cleanup

Messages in Trash are automatically and permanently deleted after 30 days. Webmail displays a notice in the Trash folder as a reminder. To recover a message before it is permanently deleted, move it to another folder (e.g., Inbox).

Display appearance in the message view and composer

The message details page and the email composer (both inline and pop-up modes) are displayed in light mode, regardless of your system or browser dark mode setting. This ensures a consistent and predictable experience when reading and composing emails in Hostinger Mail.

More Webmail features

Hostinger Mail includes additional tools to help you organize, personalize, and track your email:

If you cannot access webmail, check this article: What to Do if You Can’t Log in to Your Hostinger Email Account

The usual reasons are:

Incorrect email address
Make sure you enter the full email address, including the domain.
Incorrect password
Reset the email password from hPanel and try again.
Email account does not exist
Confirm the email account is created and active in hPanel.
Mailbox is suspended
This can happen if the mailbox is hitting the email limitations or sending spam emails.
Mailbox temporarily blocked
Multiple failed login attempts can temporarily block access. Wait a few minutes and try again.

Security tips

Always log out when using webmail on shared or public devices.
Use a strong, unique password for your email account.
Keep your login details private.