Why Can’t I Change My Account Currency?

Updated 1 month ago

The Hostinger regional brand you choose during registration determines your account currency permanently.

At Hostinger, your account currency is set by the specific regional brand (site) you used when you first registered. This selection is permanent and cannot be changed after the account is created.

This article explains why currency limitations exist, which Hostinger brand you should use for your preferred currency, and how to register on the correct regional site.

Why is the currency fixed?

Each Hostinger regional brand operates as a separate entity with its own pricing, tax requirements, and payment processors. The currency tied to your account reflects the specific legal and financial framework of that brand.

Switching currencies is not technically supported because it would require transferring your account data between two separate billing systems.

Choosing the correct Hostinger brand

The table below shows common Hostinger brands and their associated currencies:

Hostinger Brand Currency
hostinger.com (Global) USD ($)
hostinger.in (India) INR (₹)
hostinger.com/br (Brazil) BRL (R$)
hostinger.fr (France) EUR (€)

NOTES

  • Local payment methods like UPI (India) or PIX (Brazil) are only available on their respective regional brands.
  • If you do not see your local payment method, ensure you are using the correct regional site.

How to set a new account currency

If you need a different currency, you must create a new account on the appropriate regional site.

Option 1 – Use a new email address

This is the recommended method as it does not affect any existing services.

  1. Visit the specific Hostinger regional site (e.g., hostinger.in for India).
  2. Click Sign Up and register using an email address that is not currently associated with a Hostinger account.
  3. Complete your purchase in the local currency.

Option 2 – Re-register with the same email

Use this method only if you have no active services and wish to reuse your current email address.

  1. Log in to hPanel and click on your profile icon.
  2. Select Account Information.
  3. Scroll to the bottom and click Delete Account.
  4. Confirm the deletion via the link sent to your email.
  5. Go to the desired Hostinger regional site and register a fresh account using that same email.

NOTES

  • Account deletion is permanent and removes all files, databases, and emails.
  • Always download backups before deleting an account.
  • Contact the Hostinger Customer Success team if you have active services that require manual migration.

Troubleshooting regional redirects

If the website keeps redirecting you to the global site (hostinger.com) even when you try to access a regional one, your browser may be storing old session data. To resolve this:

  1. Log out of all Hostinger accounts.
  2. Clear your browser cookies or open a private (incognito) window.
  3. Navigate directly to the regional URL (e.g., hostinger.in).

Frequently Asked Questions

  • Can Hostinger support change my currency for me? No. The currency is set at account creation and is tied to the regional brand’s billing system. Support agents cannot override this limitation.
  • I already have services on hostinger.com. What happens to them? If you have active services, do not delete your account. Contact the Hostinger Customer Success team to discuss options for migrating services to a regional account. Do not attempt to delete an account that contains active hosting plans, domains, or emails.
  • Will I lose my managed account access if I delete my profile? Yes, you will temporarily lose access to any managed accounts. However, you can request access again from your new regional account once it is created.
  • Why was my account automatically created in USD without my choosing? This typically happens if you sign up via a link pointing to the global site (hostinger.com) rather than a regional site. Always confirm the domain in your browser address bar before registering.

By following these steps, you can ensure your billing is handled in your preferred currency from the start.