Account Troubleshooting

What to do if you already have a Hostinger account when signing up

Log in, reset your password, or use a different email if yours is already registered.

How to check if your IP is blocked by Hostinger firewall

If you are having trouble accessing your website, checking your IP is a good troubleshooting step. An IP block is not always the main cause...

How to recover your Hostinger account if you can’t access your email

Recover your Hostinger account if you can’t access your email: prepare a payment receipt, submit a recovery request, and complete the form.

What to do if your account appears empty at Hostinger

Troubleshoot Hostinger account appears empty by checking you’re in the right account, wait for payment processing, or restore websites after a late renewal.