Billing
Information about invoices, billing, and managing your subscriptions
32 articlesGeneral Information
How to Change Your Billing Cycle at Hostinger
Changing the renewal period for your services
How to Pay for Hostinger.ru Services
Renewing services purchased at Hostinger.RU
How to Renew a Hosting Plan at Hostinger
Extending the duration of your hosting plan at Hostinger
How to Upgrade a Hosting Plan at Hostinger
Increasing the resources of your hosting plan
How to Use the Billing Section in Hostinger
Managing your invoices and payment methods at Hostinger
What Happens After Upgrading a Hosting Plan in Hostinger?
How is the upgrade applied to your current hosting plan
Invoices Management
How to Delete an Unpaid Invoice at Hostinger
What happens with unpaid invoices at Hostinger
How to Download Invoices for Hostinger Purchases
Storing a copy of your Hostinger invoices on your local device
How to Request an Indonesian E-Faktur at Hostinger
Easy steps to submit an e-Faktur invoice request
PPh23 Refund at Hostinger
Details on payments with PPh23
Available Payment Methods
How to Manage Payment Methods in a Hostinger Account
Adding a payment method to your Hostinger account and removing it
How to Pay for Hostinger Services in Advance
Paying for Hostinger services in advance
How to Pay With OXXO or SPEI at Hostinger
Procedure to pay with local means of payment in Mexico OXXO and SPEI
How to Pay with PayPal on Hostinger
Using PayPal as a payment method at Hostinger
How to Use Hostinger Balance
Using Hostinger Balance as credit for future purchases
What Payment Methods Are Available at Hostinger?
A detailed list of payment methods that can be used to make purchases for services at Hostinger
Issues with Payment
“3D Secure Verification Failed” Error While Making a Payment at Hostinger
What to do in case of a payment authorization error
“Do Not Honor” Authorization Error While Making a Payment at Hostinger
What to do in case of a declined transaction error
Hostinger solution: What to Do If You Have Been Charged Twice
What to do if you were charged twice
How to Identify and Handle Unauthorized Payments from Hostinger
When reviewing your card or bank statements, you may come across a charge that you do not immediately recognize. This article will help you determine...
Understanding Chargebacks: Causes, Impact, and Resolution at Hostinger
What is a Chargeback? A chargeback is a payment dispute initiated by a customer through their bank or credit card provider. It occurs when a...
Understanding Fraud Payments and How to Resolve Them at Hostinger
What is a Fraud Payment? A fraud payment occurs when a transaction is flagged as suspicious due to potential unauthorized activity. This can happen when...
What to Do If an Invoice Still Appears as Unpaid After Making a Payment at Hostinger
Troubleshooting invoices appearing as unpaid after making the payment
What to Do if the Domain Is Not Renewed After Payment at Hostinger
Reasons why a domain may not be renewed after payment
What to Do if There Is an Error During Payment at Hostinger
What to do in case of error messages while making a payment and purchase cannot be completed
What to Do if You’re Charged a Different Amount at Hostinger
Reasons why a payment may reflect a different amount on your payment method from the cart or invoice
Refunds
How Long Does a Refund Take at Hostinger?
Estimated timeframes where you can expect your refund to be completed
How to Get a Refund at Hostinger
Requesting a refund for services and products purchased at Hostinger
How to Get a Refund for a Payment Made Offline (e.g., in Cash) at Hostinger
Learn what additional information is required to receive a refund for a payment made using an offline payment method, such as cash
What Is Hostinger Refund Policy?
Application of the 30-day money-back guarantee on hosting services