How to move data between Hostinger Email accounts

To move data between Hostinger Email accounts, export your messages in Webmail, release the domain from the old email plan, recreate the mailboxes on the new account, and import the messages there. Hostinger’s support team can’t access or download your email data, so you complete each step from your own account.

You can migrate Hostinger email accounts from an existing hosting plan or Business email plan into a new plan on the same or a different Hostinger user account whenever needed. Since a domain can only be associated with one email service at a time, and for privacy and security reasons, this process must be done on your side.

Just follow the steps below:

Step 1 – Exporting your email data

Since you are migrating your Hostinger Email to a different Hostinger account, the email data must be exported and imported back via Webmail.

1. Log in to Hostinger Webmail

2. Select the desired messages and export them. The selected messages download as EML files in a ZIP archive, with up to 50 messages per download.

Step 2 – Deleting email plan

After ensuring you have downloaded your messages backup in the previous step, you can safely release the domain from the current plan so it can be used in the new one. You have the following options according to your case:

• Delete email by going to Hostinger dashboard → Emails, select the plan, and choose Cancel plan.
  

• To cancel a Hostinger Business email plan – reach out to us.

Step 3 – Recreating email on the new Hostinger account

With your email data secured and the original email plan deleted, it’s time to recreate the email account on your new Hostinger account.

1. Create the Email Accounts on your Hostinger Email.

Step 4 – Importing the data

1. Log in to the new email account via Hostinger Webmail.
2. Go to Settings → Email Import, click Import emails, select From a file, and upload the ZIP archive. For the full steps, see how to import emails to Hostinger Email via webmail.