If you encounter a secure connection issue on your website, there are a few possible reasons. Here are the most common ones and how to fix them:
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If you have just registered the domain name, or if you have recently pointed it to your website, wait a few hours for propagation to complete. Next, clear your browser’s cache before visiting your website.
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If your website is created with Hostinger Website Builder, make sure it’s published.
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In case your website shows an ERR_SSL_PROTOCOL_ERROR message, it means that an SSL certificate is either not installed or not working properly on your website. Here is a dedicated guide: How to Fix ERR_SSL_PROTOCOL_ERROR.
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Add https:// to your URL in the browser’s address bar. If it loads correctly, meaning, there’s a padlock next to the web address, then you only need to force HTTPS so that the visitors would land on the secured version of your website by default.
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If your website is accessible through HTTPS, but its layout is distorted, it’s likely due to mixed content issues. Refer to this guide for more details: What to do if a website shows a mixed content warning.
You can also refer to this video tutorial for more options: