Hostinger AI Builder: How to fix the 403 Forbidden error in manual mode

Fix the 403 Forbidden error on your Hostinger AI Builder manual mode website.

Updated 2 weeks ago

If you use Hostinger AI Builder manual mode and get the 403 Forbidden error when trying to access your site online, it means there’s a problem in your domain’s DNS zone. It could be that your domain still has an A record pointing to an IP address instead of the required CNAME records. Hostinger AI Builder does not support A records — see Hostinger AI Builder: A record deprecation for background on this change.

Fix the 403 Forbidden error

Access your domain’s DNS zone, and do the following:

  1. Delete all the A and/or AAAA records for your root domain (@), if any

  2. Make sure these two CNAME records are present:

CNAME 1

CNAME 2

Name: @
Points to: connect.hostinger.com
TTL: default, or 14400

Name: www
Points to: connect.hostinger.com
TTL: default, or 14400

Finally, save the changes.

Once you add the necessary DNS records, give them some time to propagate worldwide. Your website will start working within a couple of hours.

If you’re experiencing a different kind of issue — such as editor or display problems — see how to fix editor and display issues in Hostinger AI Builder instead.