Auto-reply for WhatsApp in Reach

In the auto-reply section of WhatsApp settings, switch the feature on and review the message sent to contacts who reply. Until you save a message, it is prefilled with your WhatsApp business name and brand email from brand settings, and you can replace the support phone number placeholder with your own number. Auto-reply cannot be saved as on with an empty message, a message over the 4096-character WhatsApp limit, or an invalid daily budget. Set a daily budget in credits to cap auto-reply spending for each day. When the budget is used up or your credits run out, no more auto-replies are sent that day, and settings shows how to raise the budget or buy credits. The same section shows how many auto-replies were sent and how many credits were charged today and this month, with today's credits used shown against your daily budget. You need a connected WhatsApp account and enough credits in your balance, and a one-time banner on the WhatsApp page introduces the feature.