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How to Fix “Your Connection Is Not Private” Error

Whenever you see the “Your connection is not private” error message on your screen, there’s no need to panic — this issue is quite common among Google Chrome users. However, fixing this issue is a piece of cake.

In this guide, we’ll cover several methods of how to fix this issue and why this connection error occurs in the first place.

How to Fix “Your Connection Is Not Private” Error?

Although an SSL certificate is usually the main culprit behind the error, sometimes it might also be a client-side issue. Fortunately, it’s an easy problem to take care of. Here we’ve collected eight simple ways to fix the “Your connection is not private” error.

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1. Reload the Page

We’re going to start with a simple one — if you see the “Your connection is not private” error message on your screen, the first and easiest method you can try is simply to refresh your page.

This might seem too obvious; however, it does work most of the time. Chances are the SSL certificate is being reissued, or your browser fails to send the request to the server.

2. Don’t Use Public WiFi

Using a public network like WiFi in a café or an airport is the most common reason why users get this error.

Public networks usually run on HTTP, and therefore, if you perform transactions through a public network, the information you input will not be encrypted. It will be shown as text, and anyone using the same WiFi network can steal your personal data if they know what they’re doing.

That is why your browser will automatically show the “Your connection is not private” error to warn you.

3. Clear Your Browsing Data

One method to try is to delete your browsing data, such as cookies or caches images and files.

To clear browser cache in Chrome, follow these steps:

  1. Click the three dots in the top right corner and click History
  2. Hit the Clear Browsing Data option on the left
  3. Tick the boxes under the Basic tab to clear your browser cache and cookies, or go to the Advanced tab for more options.
  4. From the Time range drop-menu, select All time
    Clearing browsing data on Google Chrome.
  5. Press Clear data once you’re done

4. Use Incognito Mode

If you don’t want to remove your browser’s stored cookies and cache, you can check whether they’re causing the issue by trying Chrome’s Incognito mode. When you’re using this mode, your browser will not store any data on your computer.

To access Incognito mode, you can click the three dots in the top right corner again and then click the New Incognito Window button. Now, try to visit the website you’re trying to access.

5. Check Your Computer’s Date and Time

This one might seem a bit seem odd, but the “Your connection is not private” error might appear because your date and time aren’t set correctly. Web browsers rely on your computer’s date and time settings to check the SSL certificate’s validity, and if something doesn’t check out, that might cause some issues.

If it doesn’t match, your certificate can appear to be no longer valid. Making sure your date and time settings are set correctly can fix the issue and let you connect to the website.

Here’s how to quickly check your computer’s date and time settings on both Windows and macOS.

Windows

  1. Go to Settings -> Time & Language -> Date & Time
  2. Enable Set time automatically and Set time zone automatically options if they’re turned off, and see if the updated information is correct
    Changing time and date settings on Windows 10.
  3. Refresh the page you’re trying to access

macOS

  1. Go to your System Preferences -> Date & Time
  2. Make sure that the Set date and time automatically checkbox is marked
    Changing date and time settings on macOS.
  3. Under the Time Zone tab, check whether the Set time zone automatically using current location option is also enabled
  4. Refresh your web browser to see whether that resolved the issue

6. Check Your Antivirus or Internet Security Suite

Some web security programs will block unusual SSL certificates or connections. In order to fix “Your connection is not private” message, you’ll need to turn off the SSL scanning feature.

In case you don’t know where to find it, you can try to disable your antivirus software entirely and reopen the website. If the error message is no longer there, you found the cause of the problem.

7. Manually Proceed With an Unsafe Connection (Unsafe)

If everything else fails, remember that the “Your connection is not private” error message can’t prevent you from visiting the website. You can still go to the site at your own risk. Proceed manually by clicking the Advanced -> Proceed to example.com button at the bottom of the error.

IMPORTANT: Be very cautious when entering suspicious websites. Remember that all of these security measures are here to protect you from potential online threats.

8. Ignore the SSL Certificate Error Entirely (Unsafe)

Manually proceeding with an unsafe connection only fixes the problem temporarily. If you don’t want this warning error to bother you in the future, you can make the web browser ignore the SSL certificate error altogether.

Remember that this method will only put the warning on silent mode — the private connection error might still be there and prevent you from accessing unsafe websites.

If you want to proceed, here’s how to do it on Windows:

  1. Right-click on the Google Chrome shortcut on your desktop
  2. Click Properties
    Changing the Target settings for Google Chrome shortcut.
  3. In the Target field, add the following after the quotation marks:
    –ignore-certificate-errors
  1. Click OK to save your changes
  2. If the error code NET::ERR_CERT_COMMON_NAME_INVALID appears, bypass it by clicking the Proceed button
  3. Revisit the website and the error message will disappear

You can also achieve a similar effect by using Chrome flags. This is especially useful if you’re testing something locally. Type in the following in Chrome’s address bar:

chrome://flags/

From there, search for the “Allow invalid certificates for resources loaded from localhost” option and select Disabled.

"Allow invalid certificates for resources loaded from localhost" feature enabled on Google Chrome.

 

What Is “Your Connection Is Not Private” Error?

First and foremost, do not be afraid when this error appears — it simply means that Google Chrome is preventing you from visiting an unreliable website. “Your connection is not private” message appears when your browser notices a problem while creating an SSL connection or can’t verify the SSL certificate.

What Is SSL?

Secure Socket Layer encryption prevents attackers from stealing users’ private data, such as personal names, addresses, or even credit card information. If you do any transactions via your website, we highly recommend installing SSL on your site if you don’t already have one.

When you visit a website, your web browser sends a request to the server asking for that site’s information. If the requested site uses HTTPS, your browser will automatically scan whether there is an SSL certificate or not. Then, the certificate is checked to make sure it fits the privacy standards.

Your web browser will immediately prevent you from entering the website if the SSL certificate isn’t valid. Instead of showing a plain blank page, Google Chrome will display the “Your connection is not private” error message on your screen.

Besides the absence of an SSL certificate, there are several other reasons as to why your connection might not be private.

  • SSL certificate is expired. If you are the owner of the website and this problem happens to you, even though you’re sure that you’ve got an SSL certificate installed, you should check the active period of that certificate. These don’t last forever, and they’re usually active for one year. Once it expires, you need to renew your subscription.
  • SSL certificate only belongs to the domain, not the subdomain. Sometimes there’s no problem on the site main page, but the error appears when you go to a subdomain. This is because the SSL certificate only belongs to the domain, and not for its subdomain. Check what kind of SSL you’ve purchased — the cheapest options are sometimes valid only for a single domain.
  • Untrusted organizations have issued the SSL certificate. It is possible to have an SSL certificate without purchasing one. Issuing and setting up an SSL certificate for your website is fairly easy. However, most browsers only allow SSL certificates from trusted organizations. So, if your web browser doesn’t recognize the organization, the beforementioned error might appear.

Conclusion

When you get the “Your connection is not private” error message in your browser, there’s no need to panic. In this article, we’ve provided eight simple methods on how to try and resolve this issue.

If you have any questions or simply want to share your own idea for fixing this issue, do not hesitate to leave a comment down below.

The Author

Author

Dina F. / @dinafebriyani

Dina is a digital content writer at Hostinger. Having years of experience in digital marketing and website creation, she seeks to help Hostinger users learn more about internet marketing and WordPress. When she is away from her keyboard, she likes to have short city tours and explore new local food places.

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