You can connect to your hosting plan using an FTP account (except when using the Hostinger Website Builder for all your websites) to transfer files by following these steps:

Step 1 – Preparations

First, make sure that:

• An FTP client is installed on your device; we recommend FileZilla (client version).

• You have your website’s FTP information ready. You can find it by navigating to Websites → Dashboard, searching for FTP Accounts in the sidebar, and clicking on it.

Step 2 – Connection

Using FileZilla as an example, you have two main options to establish a connection.

Option 1 – Direct Access

Open FileZilla and fill in the Quickonnect section with the FTP details you got from the FTP Accounts section:

1. Host: The FTP IP

2. User: Your FTP username

3. Port: 21

Enter your FTP account password in the corresponding field and click Quickconnect. The first time you connect to a server, you may encounter an Unknown certificate message. To proceed, check the Always trust this certificate in future sessions option and click OK:

If successfully connected, you will get a Status: Logged in message in the area below the Quickconnect bar.

Option 2 – Site Manager

With Site Manager, you can save your connection details, adjust the encryption type, or the protocol (FTP or SFTP).

1. Open Site Manager in FileZilla:
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2. Click on New site:
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Then, configure the settings as follows, using the information from the FTP Accounts section:

• Protocol: Selcect FTP – File Transfer Protocol from the dropdown.

• Host: The FTP IP

• Port: 21

• Encryption: Select Only use plain FTP

• Logon type: Normal

• User: FTP username

• Password: Your FPT password

Click on Connect, and if the details entered are correct, a Status: Logged in message will confirm the connection.