How to Access and Use Hostinger Mail Web App (Webmail)

This guide shows you how to log in to Hostinger Email webmail using the available access methods.

Before You Start

Make sure you have:

An active Hostinger Email mailbox
Your full email address (for example, user@yourdomain.com, instead of just “user”)
Your email password

Option 1: Access Webmail via Direct URL (Recommended)

Use this option for the fastest and simplest access.

Open your browser and go to: https://mail.hostinger.com
NOTE: The webmail URL is fixed and cannot be customized.
Enter your full email address.
Enter your email password.
Click Log In.

Tip: Bookmark this page for daily use.

Option 2: Access Webmail via hPanel

Use this option if you are already managing email settings in hPanel.

Open your browser and go to: https://hpanel.hostinger.com
Enter your full email address that you used when registering with Hostinger
Go to Emails page
Click Mailboxes next to your domain
Click Webmail next to a mailbox you want to login to
Enter your full email address.
Enter your email password.
Click Log In.

Session persistence: If you are already logged into Webmail, clicking the Webmail button in hPanel will open your current active session directly — no need to log in again.

Tab sync: If you have multiple Webmail tabs open, they automatically refresh when you log in or log out in another tab.

When you log in to Hostinger Mail for the first time, a Setup Guide is displayed to help you configure your mailbox.

The guide walks you through 5 onboarding steps:

Selecting a theme
Selecting a layout
Adding a sender name
Adding an email signature
Connecting a device

You can complete the steps in any order. If you prefer to set them up later, you can skip the guide and return to it from Settings at any time.

Sending options in Hostinger Mail

Hostinger Mail provides advanced tools to manage how and when your messages are delivered. These features help you maintain control over your communication by allowing you to retract accidental sends or plan messages in advance.

Undo send

After clicking Send, a brief window allows you to cancel the message before it is delivered. Click Undo in the notification that appears at the bottom of the screen to retract the email.

Available for: All Hostinger Email users.

Schedule send – Hostinger Email Business plan

You can write your email and choose a specific date and time for delivery instead of sending it immediately.

To schedule an email:

Compose your message in Hostinger Mail.
Click the arrow next to the Send button.
Select Schedule send.
Choose the desired date and time.
Click Schedule.

To cancel a scheduled email, open the Scheduled folder, select the message, and click Cancel send.

Available for: Business plan users.

Email List Statuses

When viewing your inbox or any email folder, each message may display a status indicator to help you track your interactions. The following statuses are available:

Replied — you have replied to this email
Forwarded — you have forwarded this email
Replied & Forwarded — you have both replied to and forwarded this email

Viewing and Downloading Attachments

When you open an email with attachments in Hostinger Mail:

Attachments are listed at the top of the email message.
Each file type displays its own icon (for example, PDF, image, or document) for quick identification.
Up to 5 attachments are visible at a glance on desktop, and 1 on mobile. If there are more, select Show all to expand the full list.
For long emails, an attachment summary also appears at the bottom of the message, with a link to jump back to the top attachment list.
To download all attachments at once, click Download all — available from both the top and bottom attachment areas.
To download a single file, click the attachment directly.

Composing Emails in Webmail

When replying to or forwarding a message, a composer appears at the bottom of the message thread. This is called the inline composer.

Pop-up mode for the email composer

The inline composer supports two display modes:

Inline mode — the composer appears at the bottom of the message thread (default).
Pop-up mode — the composer opens in a floating window, giving more space to write.

To switch to pop-up mode:

Open a message and click Reply or Forward.
In the inline composer, click the pop-up icon at the end of the message. The composer expands into a floating window.

To return to inline mode:

Click the same button inside the pop-up window to collapse it back to inline.

Both modes support the same formatting options, templates, and send controls.

Sorting and Selecting Emails

Sorting emails

In any folder or search results view, click the sort control at the top of the message list and select Date or Size. The selected sort order is saved and applied consistently across all folders and search results.

Selecting multiple emails (desktop)

Use keyboard and mouse shortcuts to select multiple messages at once:

Ctrl/Cmd + A — select all messages in the current view
Shift + click — select a range of messages between two clicks
Ctrl/Cmd + click — add or remove individual messages from the selection

After selecting multiple messages, use the toolbar actions (Delete, Move, Mark as read, etc.) to apply changes in bulk.

Display appearance in the message view and composer

The message details page and the email composer (both inline and pop-up modes) are displayed in light mode, regardless of your system or browser dark mode setting. This ensures a consistent and predictable experience when reading and composing emails in Hostinger Mail.

If you cannot access webmail, check this article: What to Do if You Can’t Log in to Your Hostinger Email Account

The usual reasons are:

Incorrect email address
Make sure you enter the full email address, including the domain.
Incorrect password
Reset the email password from hPanel and try again.
Email account does not exist
Confirm the email account is created and active in hPanel.
Mailbox is suspended
This can happen if
Mailbox temporarily blocked
Multiple failed login attempts can temporarily block access. Wait a few minutes and try again.

Security Tips

Always log out when using webmail on shared or public devices.
Use a strong, unique password for your email account.
Keep your login details private.