What You Can Send
You are free to send any legal and solicited emails, including:
✅ Direct communication – Emails to clients, partners, or contacts
✅ Newsletters – Regular updates, promotions, or announcements sent to subscribers who explicitly opted in
✅ Transactional emails – Order confirmations, password resets, account notifications
As long as your emails are solicited and within sending limits, you are good to go!
What’s Not Allowed?
🚫 Unsolicited emails (spam) – Sending emails to people who did not opt in
🚫 Harmful emails – Phishing, malware, scams, or any deceptive content
Best Practices for Safe Email Sending
✔️ Send emails only to users who opted in
✔️ Include an easy-to-find unsubscribe option in newsletters
✔️ Monitor your sending behavior – Avoid sudden email spikes
✔️ Use SPF, DKIM and DMARC authentication to improve email deliverability
Need to Send Mass Emails?
For large-scale email campaigns, we recommend using Hostinger Reach. Our email marketing tool is built for small businesses, creators, and anyone ready to grow their audience. You’ll be able to send beautiful, high-converting emails – without needing to be a designer or marketer.
By following these guidelines, you can use Hostinger Email effectively while keeping your email communication secure and reliable.
We actively monitor email activity and reserve the right to block mailboxes that violate these policies to maintain security and email deliverability for all users.
Read more in our Terms of Service.