Sep 28, 2023
Tomas A. & Nadia
4min Read
Sep 28, 2023
Tomas A. & Nadia
4min Read
Creating an FTP account helps you connect to an FTP server, where you can upload, download, and edit web files. It also enables you to involve other people in managing your website without sharing your primary account credentials with them.
This article will show you why you need an FTP account and how to create multiple FTP accounts on hPanel and cPanel. We’ll also guide you in configuring which directory the new FTP users can access.

A file transfer protocol (FTP) account is a user account created for accessing FTP services. It enables you to communicate and transfer files between your local workstation and a server via an FTP client.
Customarily, hosting providers give users permission to access the server and manage their web files in the form of an FTP account.
An FTP account consists of an FTP host, a username, and a password. It’s usually linked to a website, network, or FTP server.
Managing a large number of files is more convenient and secure if you do it via an FTP connection. While your web hosting control panel’s File Manager can also do this task, FTP does a better job at processing multiple web files.
It’s also possible to have more than one FTP account for different users, allowing you to share the workload with team members. This will grant them authorization access rights to develop the site without giving them the main FTP account password.
If you have many websites, it’ll also help you manage them. As an FTP account will only give access to one domain name, you can provide access to a web developer to one site only, improving the overall security.
This section will guide you in creating an FTP account on Hostinger’s control panel, hPanel.
Hostinger provides an FTP account by default. Perform these steps to create a new FTP account so other users can help manage your site.



Now that you’ve successfully created an additional FTP account on hPanel, connect via an FTP client such as FileZilla or FTP Manager Lite.
Hosting services that use cPanel already provide an FTP account for their users by default. You just have to contact your hosting provider and ask them to enable FTP services on your host server.
If your hosting account uses a dedicated IP address, use your cPanel account’s username and password to log in to FTP.
If the account is on a shared IP, which means it’s shared between multiple domains, you must use the full FTP account username – such as test@my-site.com – and password to log in to FTP.
Create new FTP accounts if you would like to give access to other users without giving them the main cPanel login credentials. You can also configure the levels of access by assigning each user to a specific directory.
Follow these steps to create an FTP user on cPanel:



Scroll down to see your new account listed under the FTP Accounts section.
From this section, you can also change the password, change the quota, configure FTP clients, or delete the account if you no longer need it.
Perform these steps to configure an FTP client:


Whether you’re a web developer or a site owner, an FTP account is a useful website management tool. It allows you to create and remove directories and handle a large number of files on the server conveniently.
In this guide, you learned how to create a new FTP account using hPanel or cPanel.
By creating a new, separate FTP account, you’ll be able to grant specific people access to certain parts of your website. It will enable you to manage the site more effectively and securely, therefore improving your work quality.
All of the tutorial content on this website is subject to Hostinger's rigorous editorial standards and values.
Comments
January 27 2022
you said Under the Files section, select FTP Accounts. What do you mean files section do you mean file explorer or what?
February 04 2022
Hi Johnny, this section refers to your hPanel - under the section "Files", there's buttons to access "File Manager", "Backups" and "FTP Accounts". You'd be looking at the last one here :)
April 03 2022
is there a way to limit permissions on users to say, only download?
April 06 2022
Hi there! If you have a VPS, you would be able to do it following this guide. On shared servers, you'll probably be restricted of using this feature.
April 26 2022
How to vreate quota for a custom folder? Ex: 1=10 Gb, 2=15Gb?
May 04 2022
Hi Stefan! If you're using cPanel, you can setup FTP quota for a specific FTP account; you can find documentation on how that can be done over here. However, on hPanel FTP accounts do not have quotas.