Dec 02, 2025
Aris S.
8min Read
Microsoft Outlook allows users to easily organize their email accounts, contacts, and messages conveniently in one place. It is particularly helpful for professionals or business owners who want a centralized management area for their mailbox.
However, setting up Outlook can be tricky if you are using a custom email since you need to add various details to link the server. There are also different Outlook versions, each with a separate configuration process.
In this article, we will explain how to set up Outlook with Hostinger’s email hosting plan using different Outlook versions, including mobile.
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Before setting up Outlook, you need to complete a few steps to ensure a smooth configuration process.
For Outlook, we recommend creating a professional email address with a custom domain, like yourname@businessname.com. Compared to free addresses from Google or Webmail, it offers several benefits for your business.
For instance, the custom domain makes your email appear more credible and legitimate. Such a mailbox is also better protected since the provider hosts it on a private server and typically adds extra safety features.
For example, the Hostinger business email hosting plan, starting at $0.99/month, has built-in antivirus software and advanced anti-spam protection. Our email service also supports IMAP and POP, which Outlook needs to establish a connection with the mailing server.
In addition to an email hosting plan, you need a domain name from a registrar. If you choose the Hostinger Business Premium plan, you don’t need to worry about that as you’ll get a domain name for free. Otherwise, we recommend buying a domain name from Hostinger to simplify the setup process since you can manage all services from hPanel.
If you use Hostinger’s web hosting plan, you will get a free email and a custom domain. This means you don’t need to buy additional services before setting up Outlook.

Pointing your domain ensures your email uses the correct server, enabling your mailbox to receive and send messages. At Hostinger, your domain should point to the right address by default. To check or change it, follow these steps:


Now, let’s change the MX records. These are DNS settings that specify your email address server destination. To do so, navigate to the same DNS/Nameservers menu of your email domain.
From the DNS record list, check if you already have two MX settings with the following values:
If the MX records’ values are incorrect, click Edit and enter the new setting. Click Update to save the changes.
Meanwhile, if you can’t find existing MX records, navigate to the Manage DNS records section. Enter your MX record settings in the respective fields and click Add Record. Remember to do so twice since you need two records.
To configure Outlook, we must add the email address IMAP, POP, and SMPT settings to the client. Here’s how to find the details on Hostinger email:


Now that you have all the required details let’s set up your email in Outlook. Skip to the respective section if you are configuring the client on a particular device.
Here are the steps to configure Microsoft Outlook 2019 using a Hostinger professional email account:


If you encounter an error, click Change Account Settings and check if all the details are listed correctly.
The general procedure to set up Hostinger email on Outlook 2016 is similar to the 2019 version, but there are additional steps. Here’s how to do so:



If you encounter an error, ensure you choose None as the SMTP encryption method and verify other settings.
Important! Microsoft will end the extended support for Outlook 2016 on October 14, 2025. If you are still using this version, we recommend upgrading immediately to avoid potential security risks.
The steps for setting up the Outlook app for iOS are similar to those of the desktop version but with a different user interface. After downloading the application from the app store, open it and follow these steps:
In this section, you will learn how to set up Outlook using a Hostinger business account on an Android device. Once you downloaded the application from the Google Play Store, open it and do the following:
If you are using Outlook on multiple devices, you can easily connect your email address via hPanel. You won’t need to add the IMAP or POP3 details whenever you set up a new app in another system. Here’s how to do so:

Wait until the new DNS propagates worldwide, which usually takes up to 24 hours. You can check the progress using a DNS Checker to see if the CNAME records point to the correct addresses.
Once finished, open any Outlook application and add a new account. Enter your business email address and password.
That’s it! The mail client might take up to 10 minutes to link with your Hostinger mailbox.
To set up an Outlook inbox for a Hostinger email address automatically, you will need an email address, proper MX records set up, and your domain pointed to Hostinger servers.
Internet Message Access Protocol (IMAP) and Post Office Protocol (POP) are two methods for accessing email messages from the server. While you can use either to connect Outlook, there are important distinctions that make them suitable for different use cases.
IMAP
IMAP stores the messages in the application server instead of locally in the device storage. It lets you access your email mailbox anywhere, using different devices, so long as there is an internet connection.
While flexible, this protocol is slower than POP since you must manually open the email client to download the message and attachments.
POP
POP downloads messages and attachments automatically from the mailing service without the user having to open them manually. Then, it stores the data locally on your device, enabling offline access.
However, you can’t access the email from another system. It makes POP suitable if you often work offline and use a single computer or mobile device.
Outlook has an auto-reply feature that lets you respond to messages when you are out of the office or offline. To set it up, open Outlook and go to File → Automatic Replies.
Select Send automatic replies, enter your message, and click OK to confirm. Optionally, you can enable this feature during a specific time and write a different message for people outside your organization.
Outlook helps you efficiently organize your business mailboxes and contacts using a single client. Before setting it up, ensure you have an email hosting plan from a provider like Hostinger and acquire the IMAP or POP details.
The general procedure to set up the client is similar regardless if you use Outlook 2019, Outlook 2016, iOS, or Android.
Here is a summary of the steps:
IMAP is suitable for multi-device users since Outlook stores your messages within the client’s server. Meanwhile, POP downloads your emails to your device, enabling offline access but limited to a single computer.
In this section, we will answer several questions about setting up the Outlook email client.
Yes, connecting your Hostinger email with Outlook is free! If you have any of our web hosting plans, you can set up the custom-domain email for free. Otherwise, purchase our business email service, starting at $0.99/month.
If Outlook didn’t recognize your Hostinger email, you might have entered the wrong IMAP or POP information. A security setting issue can also cause the same error. To resolve it, try switching from SSL/TLS to no encryption.
Absolutely! To add a new account, simply open Outlook, add your email address and specify the IMAP or POP details. Note that certain steps might differ depending on your Outlook version and device.
Comments
August 05 2020
Domain: www.hsipl.com E-Mail ID: kailash.k@hsipl.com Not able to configure Outlook (Windows) & Bluemail (Android) with provided details for IMAP & SMTP Details. Regards, Kailash Kushwaha
November 06 2020
Hey Kailash. Some applications and/or devices may require specific encryption settings. This could differ even between 2 versions of Outlook itself. Play around with the SSL/TLS/NONE settings on the email clients and one of them will work as long as you are using the correct IMAP and SMTP details! :)
August 25 2020
My email doesn't work on Outlook. Not sure what I need to do to fix it, but have been working since inception to get this accurate. Have paid for transfer service but still NOT working!
November 11 2020
Hey there Justin! I see you mentioned "Have paid for transfer". Are you transferring the domain, perhaps? :) I can't check this but the emails may not work during the domain transfer if the MX records are not pointing correctly. Please double check this with our Customer Success team :)
September 29 2020
im not able to add email to outlook no matter in how i try to can you please help in this
November 18 2020
Hey Kalyan. Please message our Success team to help you out with the process.
October 31 2020
i reciver the emails if i loged in on webiste but i dont see and i cant send any email from outlook software to be know not all my email got the same problem.
February 02 2021
Hi there! If you're not able to receive emails to Outlook, it would suggest an issue with IMAP/POP connection - I'd suggest trying to connect with different encryption methods (SSL/TLS/NONE).
November 05 2020
Thanks. this was a great help
December 16 2020
Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
February 09 2021
Hi there, Tanmay! It looks like the issue is coming due to connection to SMTP. Due to different versions of devices and apps, it could be that yours doesn't connect with the current settings. I'd suggest playing around with encryption types (SSL/TLS) and ports 587 and 465.
December 21 2020
Please do a section for Outlook mobile as the fields are different then what is shown and we can't get our email working.
February 09 2021
Hi there! If you tried all the options and weren't able to get your emails to work, don't hesitate to contact Customer Success team - they'll be happy to assist you :)
April 24 2021
Cannot find the send email in Outlook. I had setup hostinger email with IMAP/SMTP,, when i send an email, the recipient receives it, but i cannot find it in my sent email.????
April 26 2021
Hi Afshad, Let's check your settings to make sure you are saving your sent emails. Select File, and then Options. Under Outlook Options dialog, select Mail. Next, go to the Save messages section, enable the Save copies of messages in the Sent Items folder option and Select OK. If this doesn't fix the issue, please contact Support to help :)
September 22 2021
Was Helpful, thanks a lot.
September 25 2021
thank you so much.
September 30 2021
I could use Outlook with the email but I could not use Calendar function. Any idea how I can enable this?
October 05 2021
Hi Melvin, Google Calendar synchronisation via CalDAV is only available with email services that provide calendar (e.g. Titan). Please note that if you're using Hostinger free emails, calendar will not be available.
October 20 2021
Hi, I am configuring my Office 365 account with my domain, How many time can be necessary to refresh a new TXT and MX entries, please? I t is necessary to delete any another entries in my panel for a office 365 domain configuration? Best regards,
October 27 2021
Hi there, if you're looking to use Office 365 as your email provider, you would need to make sure you don't have any other MX on your DNS zone. Additionally, you what DNS are propagating for your domain on WhatsMyDNS. Then once they're done propagating, you can go ahead and verify them from Office 365. If the DNS doesn't seem to propagate well, I'd suggest to get in touch with your host or domain registrar :)
March 07 2022
Not working at all IMAP : imap.hostinger.com 993 SSL/TLS smtp.hostinger.com 465 SSL/TLS please help me
March 09 2022
Hi there, if you're using Hostinger emails and this tutorial wasn't helpful, please contact our Customer Success team - they'll be happy to assist you!
April 11 2023
Hi! Please help. I need to be able to: 1. Connect my Titan Calendar to outlook. (my email was free) 2. Be able to add attachments to my calendar events. Could you please tell me how to achieve this or what plan to buy? Please help! Thanks so much
April 14 2023
Hello there! I can see that it's possible to export Titan Calendar to use with Outlook. Resource for that can be found here. Keep in mind that you can only view the events of the Titan Calendar on your external calendars. As for adding attachments to calendar events, Titan doesn't support this feature yet. All of the available calendar event features can be found here.
October 27 2023
i am filling all the details correctly but not able to login
November 09 2023
Hi there! I'm sorry to hear that. Don't worry, it happens sometimes. To get back in, clear your browser's cookies and cache. If it persists, try a different browser to rule out browser compatibility issues. Hope it helps! ?
February 08 2024
Hi there! I managed to setup everything in Outlook. But I am struggling to send an E-Mail from my alias from Outlook. From the hostinger webmail it is possible and how about Outlook? How can I do this? Thanks!
February 20 2024
Hello! To send an email from your alias in Outlook, you'll need to add your alias as an additional account or as a new email address for your existing account. When composing a new email in Outlook, you can then choose your alias from the "From" dropdown menu. Hope it helps ?