Payments

How to Cancel Payment Subscription on PayPal

Introduction

Payment subscriptions have become really popular these days. They allow customers to purchase some kind of recurring service and forget about paying the bill manually after each payment cycle. The subscription deducts money automatically so you will never forget to pay for the service you purchased.

However, some people don’t like when money is deducted from their card/PayPal automatically. They would rather pay manually.

In this tutorial, we will learn how to cancel automatic payment subscriptions on PayPal.

What you’ll need

Before you begin this guide you’ll need the following:

  • PayPal account.
  • An active payment subscription.

Step 1 — Navigating to Preapproved payments on PayPal

  1. First of all, you will need to login to your PayPal account. You can do this here: paypal.com by clicking the Log In button in the upper-right corner of the page.

    Log in location

  2. Once you are inside your PayPal you need to find a gear-shaped icon on the upper right corner of the screen. Click it and you will navigate to Settings.

    Settings location

  3. An additional blue top navigation bar will appear. Find and click Payments.

    Payments location

  4. We now need to look for Preapproved payments. It is located under Manage upcoming payments section.

    Preapproved payments location

Step 2 — Canceling payment subscription

In preapproved payments screen you will see Subscriptions, Automatically billed payments, Installment plan payments. In this tutorial we will learn how to stop Subscriptions in particular, however, similar steps apply to other payment types also.

This is how Preapproved payments page looks like:

Preapproved payments screen

  1. In the list bellow, find the subscription you want to cancel and click on the name of the merchant.

    Subscription location

  2. You will see subscription details on the next page. Please re-check the details and when you are sure you want to cancel this subscription click Cancel Subscription.

    Cancel subscription button location

  3. A confirmation is required so you will need to click Cancel Subscription one more time on the next page.

    Cancel subscription button location

  4. After successful cancellation you should see a message in a yellow background: The subscription has been cancelled.

    Success message

  5. (Optional) To make sure that the subscription was really canceled you can navigate back to Preapproved payments page and should see status Canceled next to the subscription.

    Canceled status location

Conclusion

We have learned how to cancel payment subscriptions on PayPal. It is recommended to check the Preapproved payments section on your PayPal once in a while so you could be aware of any upcoming automated billings.

About the author

Linas L.

Linas started as a customer success agent and is now a full-stack web developer at Hostinger. He is passionate about making a positive impact on people by utilizing user-driven development techniques. As much as he enjoys coding and changing the world, he secretly dreams of becoming a rock star.

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