The ERR_CONNECTION_RESET error, commonly seen in Google Chrome, occurs when you can’t access certain websites. It signifies that your browser was unable to connect to the website’s server. Simply put, the website won’t load because the server cannot send information to your browser.

This issue may arise from a variety of factors, including network glitches, outdated browser settings, or problems at the website’s end.

Understanding what ERR_CONNECTION_RESET means is key to identifying the potential causes of this issue. Let’s delve into what might lead to this error.

Error typeConnection error
Error variationsThis site can’t be reached
This webpage is not available
The connection was reset
Hmmm… can’t reach this page
Error causesIncorrect internet settings
Network device issues
VPN, antivirus, or firewall interference
Outdated browser cache
Bad proxy

What Causes the ERR_CONNECTION_RESET Error?

On the Google Chrome browser, the ERR_CONNECTION_RESET error message looks like this:

The ERR_CONNECTION_RESET error page on Google Chrome.

If you use other browsers such as Mozilla Firefox, Microsoft Edge, or Internet Explorer, you might get a similar message, such as “The connection was reset” or “Hmmm… can’t reach this page”.

In most cases, the ERR_CONNECTION_RESET error is caused by an issue with your internet connection (client-side) rather than an issue with the target website (server-side).

Here are some possible client-side causes of this error:

  • Network device issues. Your network device or router may be experiencing problems, such as overheating. An overheating router can slow down or even kill your internet connection.
  • VPN interference. The purpose of VPNs is to increase web privacy and freedom. Unfortunately, sometimes VPN servers can encounter problems that may negatively impact your internet connection.
  • Antivirus or firewall interference. Antivirus and firewall programs protect your computer from viruses and malware. However, sometimes they can wrongfully identify safe websites as threats, blocking the connection.
  • Outdated browser cache. The browser cache elevates the browsing experience by increasing loading speeds and applying personalization. Unfortunately, an outdated cache can cause connection issues instead.
  • Bad proxy. A proxy helps internet users stay anonymous by masking their IP addresses. However, proxies are not immune to problems – a lousy proxy can make you lose your internet connection.
  • Incorrect or corrupted TCP/IP configuration. Correct TCP/IP settings allow computers to connect to the internet. If they’re misconfigured or corrupted, you may encounter connection issues.

Resolving a client-side error such as ERR_CONNECTION_RESET is often a straightforward process that you can handle yourself. By adjusting your machine’s settings or eliminating potential obstacles to your internet connection, you can effectively address the issue without needing to rely on the website’s owner to resolve server-related problems.

To solve the error, read our comprehensive guide on fixing the ERR_CONNECTION_RESET error, offering detailed solutions and practical advice.

The author

Hasna A.

Hasna is passionate about tech, culture, and the written word. She hopes to create content that helps people succeed on the web. When not writing, rearranging, or polishing sentences, she enjoys live music and overanalyzing movies.