{"id":942,"date":"2022-06-21T12:12:01","date_gmt":"2022-06-21T12:12:01","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2022\/06\/21\/6321175-what-to-do-if-you-re-charged-a-different-amount-at-hostinger\/"},"modified":"2026-10-29T14:50:28","modified_gmt":"2026-10-29T14:50:28","slug":"6321175-what-to-do-if-you-re-charged-a-different-amount-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/6321175-what-to-do-if-you-re-charged-a-different-amount-at-hostinger\/","title":{"rendered":"What to do if you\u2019re charged a different amount at Hostinger"},"content":{"rendered":"<p class=\"no-margin\">Being charged a different amount at Hostinger than the price in your cart or on your receipt has two common causes: installment payments or a currency exchange fee from your financial institution. Pick a plan that matches the available installments or pay in one payment to avoid installment differences, and contact your card issuer about exchange fees.<\/p><h2 id=\"h_977353f527\">Payment in installments<\/h2><p class=\"no-margin\">When you choose to pay in installments (if available), you can pick a different duration for the installments than the duration of your plan. This can cause a difference between the monthly price shown in the cart and the amount of each installment.<\/p><p class=\"no-margin\">To solve this during the purchase, choose a plan that matches the available installments or to make the purchase in one payment.<\/p><p class=\"no-margin\">If the installment option is provided by your financial institution, they may charge additional fees. In that case, you can contact them directly for more information about any applicable fees.<\/p><h2 id=\"h_67f404fc7a\">Using a different currency<\/h2><p class=\"no-margin\">When you use a payment method in a different currency than the one used for purchasing, your financial institution may apply an exchange fee. For example, if you buy something in Hostinger.com, where prices are in USD, using a GBP card, your bank will charge an exchange fee for the transaction.<\/p><p class=\"no-margin\">Financial institutions have different policies and currency conversion rates. To get more information, please get in touch with the company that issued your payment method.<\/p><h2 id=\"h-related-hostinger-payment-issues\">Related Hostinger payment issues<\/h2><ul>\n<li><a data-click-id=\"hgr-post-content-link-how-to-resolve-a-hostinger-duplicate-charge\" href=\"\/support\/1583233-hostinger-solution-what-to-do-if-you-have-been-charged-twice\/\">How to resolve a Hostinger duplicate charge<\/a> &ndash; if the same service was charged twice.<\/li>\n<li><a data-click-id=\"hgr-post-content-link-how-to-identify-and-handle-unauthorized-payments-from-hostin\" href=\"\/support\/11027848-how-to-identify-and-handle-unauthorized-payments-from-hostinger\/\">How to identify and handle unauthorized payments from Hostinger<\/a> &ndash; if you don&rsquo;t recognize the charge.<\/li>\n<li><a data-click-id=\"hgr-post-content-link-what-to-do-if-there-is-an-error-during-payment-at-hostinger\" href=\"\/support\/4147167-what-to-do-if-there-is-an-error-during-payment-at-hostinger\/\">What to do if there is an error during payment at Hostinger<\/a> &ndash; if the payment failed with an error message.<\/li>\n<\/ul><p>Compare your bank statement with the receipt in the <a data-click-id=\"hgr-post-content-link-billing-section\" href=\"\/support\/4469042-how-to-use-the-billing-section-in-hostinger\/\">billing section<\/a> in Hostinger to confirm the amount Hostinger charged.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Charged a different amount at Hostinger? See how installments and currency exchange fees change the final charge and what to do about it.<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[224],"tags":[],"class_list":["post-942","post","type-post","status-publish","format-standard","hentry","category-issues-with-payment"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6321175-what-to-do-if-you-re-charged-a-different-amount-at-hostinger","default":1},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/6321175-on-m-a-facture-un-montant-different-que-faire","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/6321175-mengapa-total-pembayaran-saya-berbeda-dengan-total-tagihan-di-keranjang-belanja-di-hostinger","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/6321175-\u0449\u043e-\u0440\u043e\u0431\u0438\u0442\u0438-\u044f\u043a\u0449\u043e-\u0437-\u043a\u0430\u0440\u0442\u043a\u0438-\u0441\u043f\u0438\u0441\u0430\u043d\u043e-\u0456\u043d\u0448\u0443","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=942"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/942\/revisions"}],"predecessor-version":[{"id":22909,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/942\/revisions\/22909"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}