to complete the import.<\/span><\/li>\n<\/ol>To use another source file, click on Upload different file<\/strong> and repeat the process.<\/p>Troubleshooting common import issues<\/h1>
If some contacts cannot be imported, <\/span>you will be able to download the error report in the Review step<\/span>. <\/span>We recommend overseeing the issues and re-uploading again.<\/span><\/p>Error: Unsupported file type<\/h2>
In case you try to upload a file and the file type is not supported, follow these steps:<\/span><\/p>\n- Ensure the file is in
.csv<\/code> format, not Excel (.xlsx<\/code>).\n\n- In Excel or Google Sheets, use File → Download\/Save As → CSV (Comma-separated values).<\/li>\n<\/ul>\n<\/li>\n
- Do not upload compressed files (
.zip<\/code>).<\/li>\n- If special characters cause issues, re-save the file using standard CSV encoding.<\/li>\n<\/ul>
Duplicated email addresses <\/b><\/h2>
If duplicate email addresses exist in the file, <\/span>you will be able to choose whether to skip them or update them with data from your file. In case any duplicates will be found, you’ll see that in the <\/span>Review<\/b> step.<\/span><\/p>
Importing your contacts via CSV is a streamlined way to migrate your existing audience into Hostinger Reach. Once the import is complete, you can begin segmenting these users and sending your email campaign.<\/p>
NOTE<\/strong><\/p>\n- Ensure you have the necessary permissions and consent from your recipients before importing their data to comply with anti-spam regulations.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
Quickly add your subscriber lists to Hostinger Reach by importing a CSV file<\/p>\n","protected":false},"author":599,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-9155","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-import-contacts-via-csv","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/9155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/599"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=9155"}],"version-history":[{"count":8,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/9155\/revisions"}],"predecessor-version":[{"id":12973,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/9155\/revisions\/12973"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=9155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=9155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=9155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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