{"id":8505,"date":"2026-03-10T02:46:06","date_gmt":"2026-03-10T02:46:06","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=8505"},"modified":"2026-06-19T10:59:36","modified_gmt":"2026-06-19T10:59:36","slug":"how-hostinger-ai-agents-credits-work","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/how-hostinger-ai-agents-credits-work\/","title":{"rendered":"How Hostinger AI Agents credits work"},"content":{"rendered":"<h2 id=\"How-Agent-credits-are-used\"><span style=\"font-weight: 400\">How Agent credits are used<\/span><\/h2><p><span style=\"font-weight: 400\">Every message you send to an agent costs Agent credits. The cost per message scales with complexity &ndash; a short question uses fewer credits than a detailed 1,500-word blog post request. Follow-up messages in a longer conversation may also cost slightly more as the agent works with a larger context.<\/span><\/p><p><span style=\"font-weight: 400\">You don&rsquo;t need to track or calculate any of this manually. Your current Agent credit balance is always visible in the app. At the top of the page, near the login button:<\/span><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-8506\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43.png\" alt=\"Hostinger Agents dashboard with credits balance 1982 highlighted in the top right\" width=\"1008\" height=\"298\" data-media-id=\"8506\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43.png 1008w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43-300x89.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43-768x227.png 768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/p><p><span style=\"font-weight: 400\">You can see your balance and top up your credits once you click on the credits button:<\/span><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-8507\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43_1.png\" alt=\"Credits balance popup showing 1,982 credits and options to buy more credits\" width=\"416\" height=\"434\" data-media-id=\"8507\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43_1.png 416w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/03\/2026-03-10_09-43_1-288x300.png 288w\" sizes=\"(max-width: 416px) 100vw, 416px\" \/><\/p><p>You can easily see how many credits each chat message costs.<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-11754 size-full\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/credit_message.gif\" alt=\"\" width=\"628\" height=\"284\"><\/p><p>After each agent reply, a credit icon appears next to the message. Hover over it to see exactly how many credits that specific message used. Clicking the icon opens the credits top-up dialog, where you can review detailed spent and top-up.<\/p><div>\n<h2 id=\"Monthly-allowance\"><span style=\"font-weight: 400\">Credit balance<\/span><\/h2>\n<p>Your balance is broken down by credit type so you can see exactly what you have available:<\/p>\n<ul>\n<li>Subscription credits: your monthly allowance included with your plan<\/li>\n<li>Top-up credits: additional credits purchased separately<\/li>\n<li>Gifted credits: credits added to your account as a bonus or promotion<\/li>\n<li>Trial credits: credits from your free trial period<\/li>\n<li>Rolled-over credits: unused credits carried forward from the previous month (available on 12-month and 24-month plans)<\/li>\n<\/ul>\n<p>The panel also shows your renewal date &mdash; the date your monthly subscription credits will next refresh.<\/p>\n<\/div><div>\n<div>\n<div>\n<div>\n<div>\n<h2 id=\"h-usage-history\"><span style=\"font-weight: 400\">Usage history<\/span><\/h2>\n<p>To see how your credits have been spent, open the credits panel and browse your usage history. Consumption is listed per session so you can track which conversations used the most credits.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><h2 id=\"h-monthly-allowance\"><span style=\"font-weight: 400\">Monthly allowance<\/span><\/h2><p><span style=\"font-weight: 400\">Your subscription includes a monthly Agent credit allowance that refreshes each billing cycle:<\/span><\/p><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">12-month and 24-month plans: unused Agent credits from your monthly allowance can roll over to the following month.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">1-month plan: unused Agent credits do not roll over.<\/span><\/li>\n<\/ul><h2 id=\"Top-ups\"><span style=\"font-weight: 400\">Top-ups<\/span><\/h2><p><span style=\"font-weight: 400\">If you run out of Agent credits before your next billing cycle, you can purchase a top-up inside the app. Top-ups are added to your balance immediately and remain valid for 3 months from the date of purchase. <\/span><span style=\"font-weight: 400\">Top-ups are non-refundable.<\/span><\/p><h2 id=\"What-happens-when-you-run-out\"><span style=\"font-weight: 400\">What happens when you run out?<\/span><\/h2><p><span style=\"font-weight: 400\">When your Agent credit balance reaches zero, you can&rsquo;t send new messages to any agent until you have credits again. Your conversations and previous results are still there &ndash; you just can&rsquo;t send new messages.<\/span><\/p><p><span style=\"font-weight: 400\">To restore your balance: wait for your monthly reset at the start of each billing cycle, or purchase a top-up inside the app.<\/span><\/p><h2 id=\"Getting-the-most-from your-credits\"><span style=\"font-weight: 400\">Getting the most from your credits<\/span><\/h2><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Be specific &mdash; a focused request produces a useful result in fewer messages than a vague one.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use skills &mdash; the guided question flow means the agent gets context upfront rather than through back-and-forth.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Monitor your balance &mdash; it&rsquo;s always visible in the app, so you won&rsquo;t be caught off guard mid-project.<\/span><\/li>\n<\/ul><h2 id=\"h-subscriptions\"><span style=\"font-weight: 400\">Subscriptions<\/span><\/h2><p><span style=\"font-weight: 400\">Hostinger Agents subscriptions are refundable. If you&rsquo;re not satisfied, you can request a refund through your account or by contacting support. Refund eligibility and timeframes follow the standard Hostinger refund policy.<\/span><\/p><p><span style=\"font-weight: 400\">If a subscription is refunded, access to all agents ends immediately and any unused monthly Agent credits are forfeited.<\/span><\/p><p><span style=\"font-weight: 400\">For complete details on eligibility, timeframes, and exceptions, refer to the Hostinger <\/span><a href=\"https:\/\/www.hostinger.com\/legal\/refund-policy\"><span style=\"font-weight: 400\">refund policy<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hostinger AI Agents credits usage logic<\/p>\n","protected":false},"author":594,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[304],"tags":[],"class_list":["post-8505","post","type-post","status-publish","format-standard","hentry","category-ai-agent"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/how-hostinger-ai-agents-credits-work","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/8505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/594"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=8505"}],"version-history":[{"count":7,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/8505\/revisions"}],"predecessor-version":[{"id":11761,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/8505\/revisions\/11761"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=8505"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=8505"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=8505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}