{"id":704,"date":"2023-02-09T14:36:02","date_gmt":"2023-02-09T14:36:02","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2023\/02\/09\/6976680-how-to-connect-a-subdomain-to-hostinger-website-builder\/"},"modified":"2026-09-02T07:36:45","modified_gmt":"2026-09-02T07:36:45","slug":"6976680-how-to-connect-a-subdomain-to-hostinger-ai-builder","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/6976680-how-to-connect-a-subdomain-to-hostinger-ai-builder\/","title":{"rendered":"Hostinger AI Builder: How to connect a subdomain"},"content":{"rendered":"<p>When you create a <a href=\"http:\/\/hostinger.com\/ai-builder\" target=\"_blank\" rel=\"noopener\">Hostinger AI Builder<\/a> website, it is initially hosted on a temporary domain. You can later replace the temporary domain with a custom domain (for example, <code>domain.tld<\/code>) or a subdomain (for example, <code>store.domain.tld<\/code>).<\/p><p>This article explains how to create a AI Builder site on a subdomain and make it accessible online.<\/p><h3>Before you start<\/h3><ul>\n<li>The subdomain must belong to a domain you own.<\/li>\n<li>Only first-level subdomains are supported (for example, <code>store.domain.tld<\/code>).<\/li>\n<li>\n<\/ul><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">Second-level subdomains (for example, <span style=\"font-weight: 400\"><code>shop.store.domain.tld<\/code><\/span><span style=\"font-weight: 400\">) are not supported<\/span><\/div><h2 id=\"h_58d775453b\"><b>Step 1 &ndash; Create a AI Builder site on a subdomain<\/b><\/h2><p><span style=\"font-weight: 400\">If you have not yet created the website, start from adding it to your hosting plan:<\/span><\/p><ol>\n<li>\n<p class=\"no-margin\">Open hPanel and go to <a class=\"intercom-content-link\" href=\"https:\/\/hpanel.hostinger.com\/websites\" target=\"_blank\" rel=\"noopener\">Websites<\/a>.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Select <strong>Add website<\/strong> on the desired hosting plan.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Choose <b>Hostinger AI Builder<\/b>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15954\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-18_17-41.png\" alt=\"\" width=\"468\" height=\"368\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-18_17-41.png 468w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-18_17-41-300x236.png 300w\" sizes=\"(max-width: 468px) 100vw, 468px\" \/><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><span style=\"font-weight: 400\">Complete the onboarding process.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><span style=\"font-weight: 400\">In the AI Builder platform, open <\/span><b>Connect domain<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><span style=\"font-weight: 400\">Enter the subdomain name and continue.<\/span><img decoding=\"async\" class=\"\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2023\/02\/5a6e4b03-a850-4a2a-8536-97e4fbbd5a00.jpg\" alt=\"Hostinger Website Builder domain field with subdomain.domain.com entered and Next button highlighted\" width=\"884\" height=\"570\" data-media-id=\"3040\"><\/p>\n<\/li>\n<\/ol><p><span style=\"font-weight: 400\">This assigns the subdomain to the website. If you choose not to connect the subdomain during setup or if you have already created the website, you can connect it at any time from hPanel:<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <strong>hPanel &rarr; Websites<\/strong><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Locate the website using a temporary domain, and click on <strong>Connect domain<\/strong> below the temporary domain name to continue with domain connection.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-17057\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35.png\" alt=\"\" width=\"1807\" height=\"775\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35.png 1807w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35-300x129.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35-1024x439.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35-768x329.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-26_17-35-1536x659.png 1536w\" sizes=\"(max-width: 1807px) 100vw, 1807px\" \/><br>\n<\/span><\/li>\n<\/ol><h2 id=\"h_5d62bdc6aa\"><b>Step 2 &ndash; Point the subdomain<\/b><\/h2><p class=\"no-margin\">For the website to be accessible using the subdomain, the subdomain&rsquo;s DNS must point to Hostinger.<\/p><h3>If the domain uses Hostinger nameservers<\/h3><p><span style=\"font-weight: 400\">If the main domain is pointing to <\/span><b>Hostinger nameservers<\/b><span style=\"font-weight: 400\">, no additional action is required.<\/span><span style=\"font-weight: 400\"><br>\n<\/span><span style=\"font-weight: 400\"> The subdomain connects automatically and becomes available shortly.<\/span><\/p><h3><b>If the domain uses external nameservers<\/b><\/h3><p><span style=\"font-weight: 400\">If the domain&rsquo;s DNS is managed outside Hostinger (for example, at Cloudflare or another provider), you need to add a <\/span><b>CNAME record<\/b><span style=\"font-weight: 400\"> for the subdomain.<\/span><\/p><p><span style=\"font-weight: 400\">Create the following DNS record at your DNS provider:<\/span><\/p><h4><strong>For manual mode:<\/strong><\/h4><ul>\n<li>\n<p class=\"no-margin\">Type: CNAME<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Name: subdomain name (for example, <code>shop<\/code>)<\/p>\n<\/li>\n<li><b><\/b>Points to: <code>connect.hostinger.com<\/code><\/li>\n<li>\n<p class=\"no-margin\">TTL: default or 300<\/p>\n<\/li>\n<\/ul><h4><strong>For agentic mode:<\/strong><\/h4><ul>\n<li>Type: CNAME<\/li>\n<li>Name: subdomain<\/li>\n<li>Points to: yourdomain.tld.cdn.hstgr.net<\/li>\n<li>TTL: default or 300<\/li>\n<\/ul><p>Replace yourdomain.tld with your full domain name, including the extension.<\/p><p><span style=\"font-weight: 400\">Do <\/span><b>not<\/b><span style=\"font-weight: 400\"> add a <\/span><span style=\"font-weight: 400\">www<\/span><span style=\"font-weight: 400\"> record when connecting a subdomain.<\/span><\/p><p><span style=\"font-weight: 400\">After saving the changes, allow up to <\/span><b>24 hours<\/b><span style=\"font-weight: 400\"> for DNS <a class=\"intercom-content-link\" href=\"\/support\/4146975-what-is-dns-propagation\/\" target=\"_blank\" rel=\"noopener\">propagation<\/a>.<\/span><\/p><p><strong>NOTE<\/strong><\/p><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An AI Builder site can be connected to <\/span>one address at a time<span style=\"font-weight: 400\">. It is not possible to use both a domain and a subdomain for the same website.<\/span><span style=\"font-weight: 400\"><br>\n<\/span><\/li>\n<li>See <a href=\"https:\/\/www.hostinger.com\/support\/11178439-hostinger-ai-builder-change-domain\/\">How to change domain<\/a> to change your domain if it&rsquo;s needed.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Connect a subdomain to your Hostinger AI Builder website.<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[293],"tags":[],"class_list":["post-704","post","type-post","status-publish","format-standard","hentry","category-ai-builder"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6976680-how-to-connect-a-subdomain-to-hostinger-website-builder\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/6976680-como-conectar-un-subdominio-al-creador-de-sitios-web-de-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/6976680-bagaimana-menghubungkan-subdomain-ke-hostinger-website-builder\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/6976680-hostinger-svetainiu-kurimo-irankis-kaip-prijungti-subdomena\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/support\/6976680-como-conectar-um-subdominio-ao-criador-de-sites-da-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=704"}],"version-history":[{"count":9,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/704\/revisions"}],"predecessor-version":[{"id":17770,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/704\/revisions\/17770"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=704"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}