{"id":700,"date":"2023-02-14T11:55:51","date_gmt":"2023-02-14T11:55:51","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2023\/02\/14\/6987836-what-to-do-if-the-vps-ip-is-blacklisted-at-hostinger\/"},"modified":"2023-02-14T11:55:51","modified_gmt":"2023-02-14T11:55:51","slug":"6987836-what-to-do-if-the-vps-ip-is-blacklisted-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/6987836-what-to-do-if-the-vps-ip-is-blacklisted-at-hostinger\/","title":{"rendered":"What to Do if the VPS IP Is Blacklisted at Hostinger"},"content":{"rendered":"<p class=\"no-margin\"><b>IP reputation<\/b> refers to the perceived trustworthiness of an IP address when sending emails or other online communications. It&rsquo;s based on various factors, such as:<\/p><ul>\n<li>\n<p class=\"no-margin\">The <b>volume of messages sent<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">The number of<b> spam complaints received<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">The quality of the <b>recipient engagement<\/b>, etc. <\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Even though <b>we monitor the IP addresses of all VPS<\/b> with the help of the largest reputation providers, your IP may still get reported to any of the existing blacklists, which would prevent you from sending emails.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Our VPS service is designed for regular business email operations: the sending limit is<b> five emails per minute<\/b>. If you need to send more messages, for instance, if there&rsquo;s an email marketing strategy you want to follow, you should use a<b> dedicated email service<\/b>, such as <b><a href=\"https:\/\/www.hostinger.com\/business-email\" target=\"_blank\" class=\"intercom-content-link\">Business Email<\/a><\/b>.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">If the IP of your VPS is blacklisted, first, ensure you implement the following <b>email practices<\/b>:<\/p><ol>\n<li>\n<p class=\"no-margin\"><b>Avoid sending large volumes of messages<\/b>, especially to recipients who haven&rsquo;t explicitly opted in to receive them<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Keep your message subject and content <b>targeted and informative<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Make it easy to <b>opt out<\/b> of your communications<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Remove inactive or non-existent recipients<\/b> from your contacts<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Use <b>SPF<\/b>,<b> DKIM<\/b>,<b> <\/b>and<b> DMARC<\/b> records to verify your identity and improve the deliverability of your messages<\/p>\n<\/li>\n<\/ol><p class=\"no-margin\">Next, <b>locate the service<\/b> that has blacklisted your IP address, and submit a <b>delisting request<\/b>. The process varies according to the reputation provider.<\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p class=\"no-margin\">Some providers may list the IP due to<b> missing or incorrect mail server configuration<\/b>. It&rsquo;s highly recommended to review the documentation and FAQ articles for these blocklist providers and take initial action based on their recommendations. We suggest you:<\/p>\n<ul>\n<li>\n<p class=\"no-margin\">Configure a <b>valid hostname<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Set up a <b><a href=\"\/support\/4805490-how-to-change-your-vps-hostname\" target=\"_blank\" class=\"intercom-content-link\">PTR record<\/a> <\/b>for your IP address<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Review and adjust your<b> mail server configurations<\/b><\/p>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn what to do if you can&#8217;t send emails because the IP address of your VPS is blacklisted<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[199],"tags":[],"class_list":["post-700","post","type-post","status-publish","format-standard","hentry","category-vps-management"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6987836-what-to-do-if-the-vps-ip-is-blacklisted-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/6987836-que-hacer-si-la-ip-de-tu-vps-esta-en-la-lista-negra-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/6987836-que-faire-si-l-ip-vps-est-sur-liste-noire-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/6987836-apa-yang-harus-dilakukan-jika-ip-vps-di-blacklist-di-hostinger\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/6987836-ka-daryti-jei-vps-ip-adresas-uzblokuotas-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/6987836-o-que-fazer-se-o-ip-do-vps-estiver-na-lista-negra-no-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=700"}],"version-history":[{"count":0,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/700\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}