{"id":693,"date":"2023-03-02T01:48:52","date_gmt":"2023-03-02T01:48:52","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2023\/03\/02\/7043543-how-to-check-website-overload-causes-on-cpanel-at-hostinger\/"},"modified":"2026-03-11T18:57:19","modified_gmt":"2026-03-11T18:57:19","slug":"7043543-how-to-check-website-overload-causes-on-cpanel-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/7043543-how-to-check-website-overload-causes-on-cpanel-at-hostinger\/","title":{"rendered":"How to Check Website Overload Causes on cPanel at Hostinger"},"content":{"rendered":"

If you notice that your website loading time is increasing, it may indicate an overload<\/b>. A website becomes overloaded when the usage of the hosting resources exceeds reasonable limits. You can find the cause of website overload in cPanel <\/b>by following these easy steps:<\/p>

\n<\/p>

Step 1 – Access Resource Usage<\/b><\/h2>

Log into your cPanel<\/a> <\/b>account, head to the Metrics section, and click on Resource Usage<\/b>:<\/p>

\n<\/p>

\"The<\/div>

You can also find this menu by typing it in the search bar. The Resource Usage Dashboard <\/b>will show the status of your hosting resources as follows:<\/p>

    \n
  • \n

    Your site had no issues in the past 24 hours <\/b>– your website is optimized and not overloaded<\/p>\n<\/li>\n

  • \n

    Your site has been limited within the past 24 hours <\/b>– this indicates that your website is overloaded. You can also see which types of resources exceed the resource limits<\/p>\n<\/li>\n

  • \n

    Your site might hit resource limits soon <\/b>– the resource limits for your plan have been reached, and your website will be overloaded. cPanel will also show the resource type that has exceeded the limits<\/p>\n<\/li>\n<\/ul>

    \"Example<\/div>

    Step 2 – Check Resource Usage Details<\/b><\/h2>

    You can find the cause of excessive usage by clicking on the Details <\/b>button or by navigating to the Current Usage <\/b>tab. It will show the details of each type of resource, such as memory, CPU, inodes, and input\/output:<\/p>

    \n<\/p>

    \"Resource<\/div>

    The graphs will show resource usage of the day per hour by default. If you wish to change these settings, click on the Timeframe and Time Unit<\/b> drop-down menu to select a different option, eg. change the time unit to minutes:<\/p>

    \n<\/p>

    \"The<\/div>

    Step 3 – Check the Snapshots<\/b><\/h2>

    You can also find the cause of website overload by clicking the Snapshot <\/b>tab, where the processes for the selected timeframe will be listed, as in the following example:<\/p>

    \n<\/p>

    \"Example<\/div>

    There are four columns displayed in the process list, as follows:<\/p>

      \n
    • \n

      PID<\/b> – process ID<\/p>\n<\/li>\n

    • \n

      CMD <\/b>– process name<\/p>\n<\/li>\n

    • \n

      CPU<\/b> – CPU usage<\/p>\n<\/li>\n

    • \n

      MEM <\/b>– the amount of memory used<\/p>\n<\/li>\n<\/ul>

      In the example above, the process script.php<\/b> exceeds the capacity of CPU usage as it reached 103%. This indicates that there is an issue with the script that slows down the CPU performance.<\/p>

      \n<\/p>

      To check website overload issues at a different date, click on the date selector and, if available, on Choose snapshot<\/b> to select a different time.<\/p>

      \n<\/p>

      You can also click on the Database Queries<\/b> and HTTP Queries <\/b>tabs to find possible issues on database and HTTP processes:<\/p>

      \n<\/p>

      \"The<\/div>\n","protected":false},"excerpt":{"rendered":"

      Identifying the cause of website overload using Resource Usage in cPanel<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[190],"tags":[],"class_list":["post-693","post","type-post","status-publish","format-standard","hentry","category-getting-started-cpanel"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/7043543-how-to-check-website-overload-causes-on-cpanel-at-hostinger\/","default":1},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/7043543-cara-menemukan-penyebab-website-overload-dengan-resource-usage-di-hostinger-cpanel\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=693"}],"version-history":[{"count":2,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/693\/revisions"}],"predecessor-version":[{"id":8610,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/693\/revisions\/8610"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=693"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=693"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}