{"id":6884,"date":"2025-11-27T18:19:21","date_gmt":"2025-11-27T18:19:21","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=6884"},"modified":"2026-03-05T16:47:20","modified_gmt":"2026-03-05T16:47:20","slug":"troubleshooting-ssl-errors-on-hostinger-website-builder","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/troubleshooting-ssl-errors-on-hostinger-website-builder\/","title":{"rendered":"Troubleshooting SSL errors on Hostinger Website Builder"},"content":{"rendered":"
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SSL certificates are activated<\/a> automatically on Hostinger Website Builder sites. However, if you see SSL-related errors on your website—such as “Not Secure”<\/strong>, “Not Private”<\/strong>, or “ERR_SSL_PROTOCOL_ERROR”<\/strong>—here’s how you can troubleshoot and resolve them step by step.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

Make Sure Your Website is Published<\/b><\/h3>\n<\/div>\n<\/div>\n<\/article>
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If you’re using Hostinger Website Builder, your website must be published for the SSL certificate to activate. You can follow this guide: How to publish your website.<\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>
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Ensure your domain is connected<\/h3>\n

The SSL will only work if your domain is connected to Website Builder. To connect your domain, follow the steps in this guide: How to Connect a Domain to Hostinger Website Builder.<\/a><\/p>\n

Check your DNS records<\/b><\/span><\/h3>\n

For the SSL certificate to work correctly, your DNS records must be pointed to Hostinger.<\/p>\n

You can do this in two ways:<\/p>\n