{"id":671,"date":"2023-04-28T13:34:32","date_gmt":"2023-04-28T13:34:32","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2023\/04\/28\/7845630-how-long-does-a-refund-take-at-hostinger\/"},"modified":"2026-03-16T12:12:03","modified_gmt":"2026-03-16T12:12:03","slug":"7845630-how-long-does-a-refund-take-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/7845630-how-long-does-a-refund-take-at-hostinger\/","title":{"rendered":"How Long Does a Refund Take at Hostinger?"},"content":{"rendered":"<p class=\"no-margin\">Whenever you <b><a class=\"intercom-content-link\" href=\"\/support\/3958999-how-to-request-a-refund-from-hostinger\" target=\"_blank\" rel=\"noopener\">request a refund<\/a><\/b> for your services, <b>it can take up to 48h<\/b> to be issued by the Billings team.<\/p><p class=\"no-margin\">I<b>t will take some time<\/b> for the money to get back to you, depending on the type of payment method used, as well as some additional verifications required by payment gateways.<\/p><p class=\"no-margin\">Here are the <b>estimated times<\/b> for refunds to be completed according to the original payment method used when you first purchased:<\/p><div class=\"intercom-interblocks-table-container\">\n<table style=\"border-collapse: collapse;width: max-content;max-width: 100%\">\n<tbody>\n<tr style=\"background-color: #e3e7fa\">\n<td>\n<p class=\"no-margin\"><b>Payment Method<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Timeframe (in business days)<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">Paypal<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">2-3<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">Credit\/debit card<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">5-15<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">PIX<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">2-3<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">Other payment methods<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">5-15<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><p class=\"no-margin\"><b>NOTES<\/b><\/p><ul>\n<li>\n<p class=\"no-margin\">Some of the listed payment methods may be unavailable at your location; you may check the availability here: <b><a class=\"intercom-content-link\" href=\"\/support\/1583236-what-payment-methods-are-available-at-hostinger\" target=\"_blank\" rel=\"noopener\">What Payment Methods Are Available at Hostinger?<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Business days<\/b> are considered Monday through Friday, excluding bank holidays<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">If you <b><a class=\"intercom-content-link\" href=\"\/support\/5394917-how-to-manage-payment-methods-in-a-hostinger-account#h_ef5d0311b3\" target=\"_blank\" rel=\"noopener\">removed<\/a> <\/b>the original payment method from your Hostinger account, you can be confident that any ongoing refund request <b>will still be processed<\/b><\/p>\n<\/li>\n<\/ul><h2 id=\"h_f8bad76120\">What to Do If the Refund is Taking Longer<\/h2><p class=\"no-margin\">In some cases, the timeframe of your refund may extend due to the following reasons:<\/p><ul>\n<li>\n<p class=\"no-margin\"><b>Missing information<\/b> to perform the refund &ndash; we will contact you to request any additional details<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Your bank initially <b>rejects the transaction<\/b> &ndash; the refund is retried automatically, which resets the timeframe<\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Rest assured that even if this causes an unexpected delay, you will receive your refund. <b>You do not need to perform any further actions<\/b> &ndash; we will take care of everything for you &#128522;<\/p><h2 id=\"h_9eaacff763\">How to Check the Refund Status<\/h2><p class=\"no-margin\">Once your refund is completed, its status is <b>Refunded<\/b> &ndash; you may check that in the <b><a class=\"intercom-content-link\" href=\"https:\/\/hpanel.hostinger.com\/billing\/payment-history\/refunded\" target=\"_blank\" rel=\"noopener\">Payment History<\/a> <\/b>of your <b>Billing<\/b> section. Additionally, a separate invoice is created for the refund.<\/p><p class=\"no-margin\"><b>Additional Resources<\/b><\/p><ul>\n<li>\n<p class=\"no-margin\"><b><a class=\"intercom-content-link\" href=\"https:\/\/www.hostinger.com\/legal\/refund-policy\" target=\"_blank\" rel=\"noopener\">Refund Policy<\/a><\/b><\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Estimated timeframes where you can expect your refund to be completed<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[224],"tags":[],"class_list":["post-671","post","type-post","status-publish","format-standard","hentry","category-issues-with-payment"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/7845630-how-long-does-a-refund-take-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/7845630-cuanto-tiempo-requiere-un-reembolso-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/7845630-combien-de-temps-dure-un-remboursement-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/7845630-berapa-lama-proses-pengembalian-uang-di-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/7845630-quanto-tempo-leva-um-reembolso-na-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=671"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/671\/revisions"}],"predecessor-version":[{"id":7498,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/671\/revisions\/7498"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}