{"id":654,"date":"2023-06-13T07:18:45","date_gmt":"2023-06-13T07:18:45","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2023\/06\/13\/8004148-how-to-fix-errors-in-the-file-manager-in-hostinger\/"},"modified":"2026-04-23T14:48:29","modified_gmt":"2026-04-23T14:48:29","slug":"8004148-how-to-fix-errors-in-the-file-manager-in-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/8004148-how-to-fix-errors-in-the-file-manager-in-hostinger\/","title":{"rendered":"How to troubleshoot Hostinger File Manager errors"},"content":{"rendered":"<p><span data-path-to-node=\"1,1\"><span class=\"citation-185\">If you encounter an error while performing actions in the Hostinger <a href=\"https:\/\/www.hostinger.com\/support\/4548688-basic-actions-in-file-manager\">File Manager<\/a> such as uploading, deleting, or extracting file, use the solutions below to resolve the issue.<\/span><\/span><\/p><h2 id=\"h-before-you-start\">Before you start<\/h2><ul>\n<li>This guide applies to WordPress and custom HTML\/PHP websites hosted on Hostinger web, cloud or Agency hosting plans.<\/li>\n<li>If you are using the Hostinger Website Builder or Hostinger Horizons, these errors do not apply as those platforms do not utilize the hPanel File Manager.<\/li>\n<\/ul><h2 id=\"h-file-manager-page-frozen-or-not-loading\">File Manager page frozen or not loading<\/h2><p>File manager sessions expire after a period of inactivity for security reasons. If an error occurs after you have not used the tab for a while, close the File Manager and reopen it from hPanel.<\/p><h2 id=\"h-fixing-common-file-manager-errors\">Fixing common File Manager errors<\/h2><h3 id=\"h_058d3a2263\">Fix the 001 Connection Aborted error<\/h3><p>The 001 Connection Aborted error occurs when a network issue interrupts the connection between your device and the server.<\/p><ul>\n<li>Switch to a different internet network, such as switching from mobile data to wifi.<\/li>\n<li>Disable any active VPN or proxy settings.<\/li>\n<\/ul><h3 data-path-to-node=\"6\">Fix the 400 Bad Request error<\/h3><p>The 400 Bad Request error means the server cannot process the request due to an issue with the data sent by your browser.<\/p><ul>\n<li>Verify that the file format is supported and that the file is not corrupted.<\/li>\n<li>Perform the action using <a href=\"https:\/\/www.hostinger.com\/support\/5822386-ssh-cheat-sheet\">SSH commands<\/a> if your hosting plan supports it instead of the File Manager interface.<\/li>\n<\/ul><h3 id=\"h_86416dd518\">Fix the 403 Forbidden error<\/h3><p>The 403 Forbidden error indicates the server understands the request but refuses to authorize it, often due to incorrect file or folder permissions.<\/p><ul>\n<li>Reset your <a href=\"https:\/\/www.hostinger.com\/support\/1583479-how-to-fix-file-permissions\">file and folder permissions<\/a> via hPanel to ensure they are set correctly.<\/li>\n<\/ul><h3 id=\"h_26e1f53a1a\">Fix the 404 Not Found error<\/h3><p>The 404 Not Found error occurs when the server cannot locate the specific file or directory you are trying to access.<\/p><ul>\n<li>Refresh the hPanel dashboard and reopen the File Manager to ensure the file path is current.<\/li>\n<li>Use <a href=\"https:\/\/www.hostinger.com\/support\/5822386-ssh-cheat-sheet\">SSH commands<\/a> if supported to verify if the file exists in the directory.<\/li>\n<\/ul><h3>Fix the 409 Conflict error<\/h3><p>The 409 Conflict error happens when your request conflicts with the current state of the server&rsquo;s data.<\/p><ul>\n<li>Clear your browser <a href=\"https:\/\/www.hostinger.com\/support\/1583501-how-to-clear-cache-in-hostinger\/\">cache<\/a> or try using a different web browser.<\/li>\n<li><a class=\"intercom-content-link\" href=\"\/support\/5701448-how-to-flush-your-dns-cache\" target=\"_blank\" rel=\"noopener\">Flush the DNS cache<\/a>.<\/li>\n<li>Try the action from a different device or network.<\/li>\n<\/ul><p>&nbsp;<\/p><p>By following these steps, you can resolve common communication issues and resume managing your website files effectively.<\/p><p><strong>NOTE<\/strong><\/p><ul>\n<li>Use the WordPress Admin area if you encounter these errors specifically while uploading media to a WordPress site.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting errors in the file manager<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[192],"tags":[],"class_list":["post-654","post","type-post","status-publish","format-standard","hentry","category-file-manager"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/8004148-how-to-fix-errors-in-the-file-manager-in-hostinger\/","default":1},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/8004148-cara-memperbaiki-error-di-file-manager-di-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=654"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/654\/revisions"}],"predecessor-version":[{"id":9968,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/654\/revisions\/9968"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}