{"id":6348,"date":"2025-10-30T22:35:13","date_gmt":"2025-10-30T22:35:13","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=6348"},"modified":"2025-10-30T22:37:34","modified_gmt":"2025-10-30T22:37:34","slug":"how-to-personalize-your-email-templates","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/how-to-personalize-your-email-templates\/","title":{"rendered":"Hostinger Reach: Personalize your email templates"},"content":{"rendered":"<p data-start=\"173\" data-end=\"444\">Make your emails stand out with a personal touch! Personalization lets you automatically include each subscriber&rsquo;s first name, last name, or email address in your messages &mdash; helping you build stronger connections and boost engagement effortlessly.<\/p><h2 id=\"h-why-use-personalization\"><b>Why Use Personalization<\/b><\/h2><p>Personalized emails feel more genuine and engaging. Instead of sending the same generic message to everyone, you can greet subscribers by name or include their details directly in your content. This simple touch can boost open rates, click-through rates, and customer loyalty.<\/p><h2 id=\"h-how-to-add-personalization-to-an-email-template\"><b>How to Add Personalization to an Email Template<\/b><\/h2><p><span style=\"font-weight: 400\">Follow these steps to add personalized fields to your email:<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><b>Go to your email template editor<\/b><b><br>\n<\/b><span style=\"font-weight: 400\"> Navigate to <\/span><b>Edit email template &rarr; Edit mode<\/b><span style=\"font-weight: 400\">.<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6349 size-large\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-1-1024x478.png\" alt=\"\" width=\"1024\" height=\"478\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-1-1024x478.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-1-300x140.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-1-768x358.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-1.png 1288w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6350 size-large\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-2-1024x559.png\" alt=\"\" width=\"1024\" height=\"559\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-2-1024x559.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-2-300x164.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-2-768x420.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-2.png 1523w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><span style=\"font-weight: 400\"><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Select the text you want to personalize<\/b><b><br>\n<\/b><span style=\"font-weight: 400\"> Click on the text area where you&rsquo;d like to insert a subscriber&rsquo;s information.<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6351 size-large\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3-1024x533.png\" alt=\"\" width=\"1024\" height=\"533\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3-1024x533.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3-300x156.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3-768x400.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3-1536x800.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-3.png 1636w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><span style=\"font-weight: 400\"><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Insert personalization<\/b><b><br>\n<\/b><span style=\"font-weight: 400\"> Click the <\/span><b>Personalization<\/b><span style=\"font-weight: 400\"> button and then the <\/span><b>plus (+)<\/b><span style=\"font-weight: 400\"> icon.<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6352 size-large\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4-1024x240.png\" alt=\"\" width=\"1024\" height=\"240\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4-1024x240.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4-300x70.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4-768x180.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4-1536x360.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-4.png 1602w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><b>Choose your personalization field.<br>\n<\/b><\/span>Select the data you want to include &mdash; for example, <i>First name<\/i>, <i>Last name<\/i>, or <i>Email address<\/i>.<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6353\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-5.png\" alt=\"\" width=\"473\" height=\"265\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-5.png 473w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Oct-Reach-5-300x168.png 300w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/li>\n<li><b><b>Add fallback text (Optional)<br>\n<span style=\"font-weight: 400\">You can edit or leave the default fallback text that appears if the subscriber&rsquo;s data is missing.<\/span><span style=\"font-weight: 400\"><br>\n<\/span><span style=\"font-weight: 400\"> For example: <em>{{name, There}}<br>\n<\/em>If a contact doesn&rsquo;t have a name saved, the word <strong><i>There<\/i> <\/strong>will be displayed instead.<br>\n<\/span><\/b><\/b><b><br>\n<\/b><\/li>\n<li><b>Leave a space to skip personalization (Optional)<br>\n<span style=\"font-weight: 400\">If you prefer to skip the personalization entirely when no data is available, simply add a space in the fallback area.<\/span><\/b><b><br>\n<\/b><\/li>\n<\/ol><h2 id=\"h-important-notes\"><b>Important Notes<\/b><\/h2><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You&rsquo;ll see text in your template that looks like <\/span><em><span style=\"font-weight: 400\">{{name, There}}<\/span><\/em><span style=\"font-weight: 400\">. <\/span><b>Do not delete or modify this placeholder<\/b><span style=\"font-weight: 400\">, as it&rsquo;s essential for personalization to work correctly.<\/span><span style=\"font-weight: 400\"><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You can preview your email before sending to ensure your personalization appears as expected.<\/span><\/li>\n<\/ul><p><b>Example<\/b><\/p><p><b>Before personalization:<\/b><\/p><p><span style=\"font-weight: 400\">Hello there, we&rsquo;ve got something special for you!<br>\n<\/span><\/p><p><b>After personalization:<\/b><\/p><p><span style=\"font-weight: 400\">Hello <\/span><i><span style=\"font-weight: 400\">Anna<\/span><\/i><span style=\"font-weight: 400\">, we&rsquo;ve got something special for you!<\/span><\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\"><strong>That&rsquo;s it!<\/strong> <span style=\"font-weight: 400\">Your email templates are now more personal and engaging &mdash; all with just a few clicks. &#127881;<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Easily create more personalized email templates to deliver messages that feel tailored to each subscriber<\/p>\n","protected":false},"author":591,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-6348","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/how-to-personalize-your-email-templates","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/591"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=6348"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6348\/revisions"}],"predecessor-version":[{"id":6359,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6348\/revisions\/6359"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=6348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=6348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=6348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}