{"id":6130,"date":"2025-10-16T19:42:13","date_gmt":"2025-10-16T19:42:13","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=6130"},"modified":"2026-05-08T13:03:08","modified_gmt":"2026-05-08T13:03:08","slug":"how-to-migrate-emails-between-two-cpanel-accounts-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/how-to-migrate-emails-between-two-cpanel-accounts-at-hostinger\/","title":{"rendered":"How to migrate emails between two cPanel accounts at Hostinger"},"content":{"rendered":"<p>&nbsp;<\/p><h4><strong>Objective:<\/strong> Transfer email data from one cPanel account to another, ensuring all mailboxes, settings, and messages remain intact.<\/h4><blockquote><p><strong>&#128204; Applies to:<\/strong> Users transferring email data between cPanel hosting accounts.<br>\n<strong>Note:<\/strong> This is a manual method and can only be performed by the user.<\/p><\/blockquote><h4>What You&rsquo;ll Need Before You Start<\/h4><ul>\n<li>&#9989; File Manager access in both cPanel accounts or full Backup from old cPanel hosting &ndash; <strong>Watch:<\/strong> <a href=\"https:\/\/www.loom.com\/share\/eb0b355e4cc34aa984dc14b34a0acb7b?sid=40dad20f-37d9-4483-ad8d-27c6cedd4390\" target=\"_blank\" rel=\"noopener\">How to Download cPanel backups easily.<\/a><\/li>\n<li>&#9989; The domain is already added to the <strong>destination<\/strong> cPanel &ndash; <strong>Learn:<\/strong> <a href=\"https:\/\/www.hostinger.com\/support\/4437981-how-to-create-and-manage-email-accounts-on-cpanel-at-hostinger\/\">How to Create and Manage Email Accounts on cPanel at Hostinger<\/a><\/li>\n<\/ul><hr><h3>Step 1 &ndash; Prepare the Backup in the Source cPanel<\/h3><ol>\n<li><strong>Access File Manager<\/strong> in the source cPanel account.<\/li>\n<li>Navigate to the root directory:\n<pre><em><code>\/home\/your-username\/\r\n<\/code><\/em><\/pre>\n<\/li>\n<li>Locate the <code>mail<\/code> and <code>etc<\/code> folders.<img decoding=\"async\" class=\"alignnone wp-image-6132\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.23-282x300.png\" alt=\"Hostinger cPanel File Manager showing home directory and mail folder highlighted\" width=\"355\" height=\"378\" data-media-id=\"6132\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.23-282x300.png 282w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.23.png 519w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/>\n<p>&#128161; If you don&rsquo;t see them, click the <strong>Settings<\/strong> button (top-right) and enable <strong>Show Hidden Files (dotfiles)<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-6133\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.40-300x148.png\" alt=\"cPanel File Manager with a save dialog open, highlighting the text field for the backup file name\" width=\"336\" height=\"166\" data-media-id=\"6133\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.40-300x148.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.14.40.png 561w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/p><\/li>\n<li>Right-click on each folder &rarr; <strong>Compress<\/strong> &rarr; Choose <strong>Zip Archive<\/strong> &rarr; Confirm compression.\n<ul>\n<li>First compress <code>mail<\/code><\/li>\n<li>Then compress <code>etc<\/code>\n<ol>\n<li><img decoding=\"async\" class=\"alignnone size-medium wp-image-6134\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.14-300x281.png\" alt=\"cPanel File Manager context menu with Compress option highlighted\" width=\"300\" height=\"281\" data-media-id=\"6134\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.14-300x281.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.14.png 562w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n<li>Right-click on each <code>.zip<\/code> file and download them to your computer.<br>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-6136\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.40-300x143.png\" alt=\"Download history showing mail.zip as the highlighted file in the list\" width=\"300\" height=\"143\" data-media-id=\"6136\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.40-300x143.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.15.40.png 366w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n<\/ol><hr><h3>Step 2 &ndash; Restore the Backup in the Destination cPanel<\/h3><ol>\n<li>In the destination cPanel, <strong>make sure your domain is added<\/strong> (check under <strong>Domains<\/strong> section).<br>\n<img decoding=\"async\" class=\"alignnone wp-image-6135\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/make-sure-domain-300x171.jpg\" alt=\"cPanel Domains page with the second domain&rsquo;s Manage button highlighted\" width=\"358\" height=\"204\" data-media-id=\"6135\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/make-sure-domain-300x171.jpg 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/make-sure-domain.jpg 739w\" sizes=\"(max-width: 358px) 100vw, 358px\" \/><\/li>\n<li>Open <strong>File Manager<\/strong> and go to:\n<pre><code>\/home\/your-username\/\r\n<\/code><\/pre>\n<p><strong>(Optional)<\/strong>: If <code>mail<\/code> or <code>etc<\/code> folders already exist, and <strong>you want to override them<\/strong>, rename them to <code>mail-OFF<\/code> and <code>etc-OFF<\/code> for backup.<\/p><\/li>\n<li>Upload <strong><code>etc.zip<\/code><\/strong> and <strong><code>mail.zip<\/code><\/strong> to the File Manager.<br>\n<em><code><strong><img decoding=\"async\" class=\"alignnone wp-image-6139\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.28.21-300x238.png\" alt=\"cPanel File Manager showing home directory and highlighted mail folder for email backup upload\" width=\"376\" height=\"298\" data-media-id=\"6139\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.28.21-300x238.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.28.21.png 655w\" sizes=\"(max-width: 376px) 100vw, 376px\" \/><\/strong><\/code><\/em><\/li>\n<li>Extract both mail<code>.zip and etc.zip<\/code> files.<br>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-6144\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.31.29-300x272.png\" alt=\"cPanel File Manager context menu with Extract option highlighted\" width=\"300\" height=\"272\" data-media-id=\"6144\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.31.29-300x272.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.31.29.png 366w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>If the folder structure looks like <code>\/etc\/etc<\/code> or <code>\/mail\/mail<\/code>, move the contents to the correct root-level folders:<em><code><strong>\/home\/your-username\/mail<\/strong> and <strong>\/home\/your-username\/etc<br>\n<img decoding=\"async\" class=\"alignnone wp-image-6142\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.27.40-300x236.png\" alt=\"cPanel file manager context menu with Move option highlighted\" width=\"352\" height=\"277\" data-media-id=\"6142\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.27.40-300x236.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.27.40.png 528w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/><\/strong><\/code><br>\n<img decoding=\"async\" class=\"alignnone wp-image-6145\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.33.22-300x209.png\" alt=\"cPanel Move dialog with \/mail path selected and Move Files button highlighted\" width=\"347\" height=\"242\" data-media-id=\"6145\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.33.22-300x209.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.33.22.png 531w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/em><\/li>\n<li>Delete the now-empty <em><code>etc<\/code><\/em> and <em><code>mail<\/code><\/em> folders.<\/li>\n<\/ol><hr><h3>Step 3 &ndash; Confirm Migration Success<\/h3><ol>\n<li>Go to <strong>Email Accounts<\/strong> in your destination cPanel.<\/li>\n<li>You should see the email addresses listed. Try logging into one via Webmail to verify email data is accessible.<br>\n<img decoding=\"async\" class=\"alignnone wp-image-6147\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.36.41-300x138.png\" alt=\"cPanel Email Accounts list with admin@budidayaporang.info and emails@budidayaporang.info highlighted\" width=\"480\" height=\"221\" data-media-id=\"6147\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.36.41-300x138.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.36.41-768x354.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/Screenshot-2025-10-16-at-16.36.41.png 834w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/li>\n<\/ol><h2 id=\"h-related-articles\">Related Articles<\/h2><ul>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/4548561-how-to-add-a-website-in-hostinger-cpanel\">How to Add a Website in Hostinger cPanel<\/a><\/li>\n<li><a href=\"https:\/\/www.hostinger.com\/tutorials\/how-to-backup-emails-in-outlook\">How to Back Up and Restore Emails in Outlook<\/a><\/li>\n<\/ul><p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;Objective: Transfer email data from one cPanel account to another, ensuring all mailboxes, settings, and messages remain intact.&#128204; Applies to: Users transferring email data between&#8230;<\/p>\n","protected":false},"author":593,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[186],"tags":[],"class_list":["post-6130","post","type-post","status-publish","format-standard","hentry","category-email-cpanel"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/how-to-migrate-emails-between-two-cpanel-accounts-at-hostinger","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/593"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=6130"}],"version-history":[{"count":6,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6130\/revisions"}],"predecessor-version":[{"id":6184,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/6130\/revisions\/6184"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=6130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=6130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=6130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}