{"id":5999,"date":"2025-10-06T16:51:52","date_gmt":"2025-10-06T16:51:52","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=5999"},"modified":"2026-09-01T02:31:52","modified_gmt":"2026-09-01T02:31:52","slug":"hostinger-reach-drip-campaign-automation","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/hostinger-reach-drip-campaign-automation\/","title":{"rendered":"Hostinger Reach: Drip campaign automation"},"content":{"rendered":"<p><span style=\"font-weight: 400\">The <\/span><b>Drip Campaign Automation<\/b><span style=\"font-weight: 400\"> feature makes it easy to create and manage multi-email sequences that help you stay connected with your subscribers over time.<\/span><\/p><p><span style=\"font-weight: 400\">You can set up automated campaigns that fit your goals, with the flexibility to expand, shorten, or adjust the sequence whenever needed.<\/span><\/p><p><b>You&rsquo;ll be able to:<\/b><\/p><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose an <strong>automation workflow<\/strong> with a clear preview and description for each option.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Add or remove steps directly on the create\/edit page.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use a new <\/span><b>Delay<\/b><span style=\"font-weight: 400\"> step to add time gaps between emails for better timing.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Get help from predefined AI chat prompts in every &ldquo;send email&rdquo; step to create strong, engaging messages.<\/span><\/li>\n<\/ul><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">If you want to create a full campaign draft using AI instead, check <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-create-full-campaign-draft-with-ai\/\">how to create a full campaign draft with AI in Hostinger Reach.<\/a><\/div><h2 id=\"h-how-to-enable-it\"><b>How to enable it<\/b><\/h2><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the sidebar and select the <\/span><b>Automations<\/b><span style=\"font-weight: 400\"> tab.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6001\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image2-1.png\" alt='Hostinger Website Builder integrations popup with Printful \"Get started\" option highlighted' width=\"362\" height=\"530\" data-media-id=\"5712\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image2-1.png 362w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image2-1-205x300.png 205w\" sizes=\"(max-width: 362px) 100vw, 362px\" \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>Get Started<\/b><span style=\"font-weight: 400\">.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6000\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image1-1.png\" alt=\"Latvia shipment for embroidered pink T-shirt order #1001\" width=\"1340\" height=\"515\" data-media-id=\"5707\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image1-1.png 1340w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image1-1-300x115.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image1-1-1024x394.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image1-1-768x295.png 768w\" sizes=\"(max-width: 1340px) 100vw, 1340px\" \/><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select <strong>Welcome Series<\/strong> automation.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6003\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image4-1.png\" alt=\"Printful access permissions dialog with Add Printful button highlighted\" width=\"1429\" height=\"629\" data-media-id=\"5714\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image4-1.png 1429w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image4-1-300x132.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image4-1-1024x451.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image4-1-768x338.png 768w\" sizes=\"(max-width: 1429px) 100vw, 1429px\" \/><br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Begin customizing your automation.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-6002\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1.png\" alt=\"Printful integration page with a highlighted pink T-shirt design in the store editor preview\" width=\"1914\" height=\"804\" data-media-id=\"5713\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1.png 1914w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1-300x126.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1-1024x430.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1-768x323.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/10\/image3-1-1536x645.png 1536w\" sizes=\"(max-width: 1914px) 100vw, 1914px\" \/><br>\n<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">Once set up, drip campaigns will <strong>automatically and consistently engage your subscribers<\/strong>, helping you build stronger relationships and prepare for more advanced automations in Reach.<\/span><\/p><h2 id=\"h-build-a-custom-automation\">Build a custom automation<\/h2><p>Instead of starting from a template, you can build an automation from scratch and choose your own trigger and steps.<\/p><ol>\n<li>Go to <strong>Automations<\/strong>, click <strong>New automation<\/strong>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15343\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-24.png\" alt=\"\" width=\"1362\" height=\"752\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-24.png 1362w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-24-300x166.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-24-1024x565.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-24-768x424.png 768w\" sizes=\"(max-width: 1362px) 100vw, 1362px\" \/><\/li>\n<li>On the <strong>Select<\/strong> <strong>an automation flow<\/strong> screen, click <strong>Build from scratch.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15344\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25.png\" alt=\"\" width=\"1366\" height=\"751\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25.png 1366w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25-300x165.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25-1024x563.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25-768x422.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><br>\n<\/strong><\/li>\n<li>Click <strong>Choose a trigger.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15345\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_1.png\" alt=\"\" width=\"1346\" height=\"741\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_1.png 1346w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_1-300x165.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_1-1024x564.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_1-768x423.png 768w\" sizes=\"(max-width: 1346px) 100vw, 1346px\" \/><br>\n<\/strong><\/li>\n<li>Select the event that starts the automation, such as <strong>New subscriber joins<\/strong>, <strong>Subscriber submits a form<\/strong>, or <strong>Purchase is made<\/strong>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15346\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_2.png\" alt=\"\" width=\"400\" height=\"456\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_2.png 400w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_2-263x300.png 263w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/li>\n<li>Click the <strong>+ icon<\/strong> below the trigger to add <strong>Delay, Email<\/strong>, or <strong>Condition<\/strong> steps, and assemble the flow to match your goal.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15347\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_3.png\" alt=\"\" width=\"1362\" height=\"697\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_3.png 1362w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_3-300x154.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_3-1024x524.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-25_3-768x393.png 768w\" sizes=\"(max-width: 1362px) 100vw, 1362px\" \/><\/li>\n<\/ol><p>To use a different trigger after your automation is already built, click the options <strong>icon (&#8942;)<\/strong> next to the trigger step and select <strong>Change trigger<\/strong>.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-15348\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-26.png\" alt=\"\" width=\"1351\" height=\"667\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-26.png 1351w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-26-300x148.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-26-1024x506.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-12_10-26-768x379.png 768w\" sizes=\"(max-width: 1351px) 100vw, 1351px\" \/><\/p><h2 id=\"h-delay-step\">Delay step<\/h2><p>The Delay step lets you control how long the automation waits before sending the next email in the sequence.<\/p><p>There are two options:<\/p><ol>\n<li>Delay for &mdash; pauses the automation for a set duration before moving to the next step.\n<ul>\n<li>Choose from hours, days, or weeks<\/li>\n<li>Best for ongoing drip sequences where timing is relative to when each subscriber enrolled<\/li>\n<\/ul>\n<\/li>\n<li>Until specific date and time &mdash; pauses the automation until a fixed date and time you select using the date picker.\n<ul>\n<li>Best for time-bound sequences tied to a real event, like sending a reminder before a webinar or holding off until a promotion goes live<\/li>\n<\/ul>\n<\/li>\n<\/ol><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">If your drip campaign enrolls subscribers on an ongoing basis, use Delay for. A fixed date works only for limited-time sequences &mdash; subscribers who enroll after the target date has passed will skip that step entirely.<\/div><p>To configure the Delay step:<\/p><ol>\n<li>Open the Delay step in the workflow editor.<\/li>\n<li>Choose Delay for or Until specific date and time.<\/li>\n<li>Set the duration or select the target date and time.<\/li>\n<li>Save the step.<\/li>\n<\/ol><h2 id=\"h-condition-step\"><strong>Condition step<\/strong><\/h2><p>The Condition step lets you branch your automation based on subscriber behavior, such as whether they opened or clicked a campaign. You can add multiple Condition steps within one automation, and place them anywhere in the workflow, including inside other condition paths.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-14516\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-06_09-21.png\" alt=\"\" width=\"1357\" height=\"769\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-06_09-21.png 1357w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-06_09-21-300x170.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-06_09-21-1024x580.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-06_09-21-768x435.png 768w\" sizes=\"(max-width: 1357px) 100vw, 1357px\" \/><\/p><p>Each Condition step creates two paths, <strong>Yes<\/strong> and <strong>No<\/strong>, so you can send different emails or add different delays depending on how a subscriber responds. Steps such as Send Email and Delay can be added within either path.<\/p><p>As your automation grows, use the <strong>zoom in, zoom out<\/strong>, and <strong>Fit workflow<\/strong> controls in the workflow editor to navigate it more easily. You can also drag to pan across the canvas to move between steps without losing your place.<\/p><h2 id=\"h-follow-up-automation-templates\">Follow-up automation templates<\/h2><p><a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> includes two pre-built follow-up automation templates to reach subscribers who did not engage with a specific campaign:<\/p><ul>\n<li><strong>Re-engage non-openers<\/strong> &mdash; sends a follow-up email to subscribers who received but did not open a selected campaign.<\/li>\n<li><strong>Re-engage non-clickers<\/strong> &mdash; sends a follow-up email to subscribers who opened but did not click a selected campaign.<\/li>\n<\/ul><p>How to set up:<\/p><ol>\n<li>Go to<strong> Reach Dashboard<\/strong> &rarr; <strong>Automations<\/strong>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-10532\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34.png\" alt=\"\" width=\"1182\" height=\"543\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34.png 1182w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-300x138.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-1024x470.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-768x353.png 768w\" sizes=\"(max-width: 1182px) 100vw, 1182px\" \/><\/li>\n<li>Select <strong>Re-engage non-openers<\/strong> or <strong>Re-engage non-clickers.<\/strong><br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-10533\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34_1.png\" alt=\"\" width=\"1297\" height=\"454\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34_1.png 1297w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34_1-300x105.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34_1-1024x358.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34_1-768x269.png 768w\" sizes=\"(max-width: 1297px) 100vw, 1297px\" \/><\/li>\n<li>In the<strong> Campaign Sent<\/strong> trigger, select the campaign you want to follow up on. <strong>Draft<\/strong> and <strong>Scheduled<\/strong> campaigns are available, with a preview on selection.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-10536\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-37.png\" alt=\"\" width=\"1234\" height=\"709\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-37.png 1234w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-37-300x172.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-37-1024x588.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-37-768x441.png 768w\" sizes=\"(max-width: 1234px) 100vw, 1234px\" \/><\/li>\n<li>Configure the <strong>Condition<\/strong> step. A campaign selector lets you choose which campaign the condition evaluates &mdash; by default it auto-populates with the trigger&rsquo;s campaign, but you can change it to any campaign. Choose the Yes path (did not open \/ did not click) to target non-engaged subscribers.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-13329\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-24_08-14.png\" alt=\"\" width=\"1051\" height=\"491\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-24_08-14.png 1051w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-24_08-14-300x140.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-24_08-14-1024x478.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-24_08-14-768x359.png 768w\" sizes=\"(max-width: 1051px) 100vw, 1051px\" \/><\/li>\n<li>Add a <strong>Send Email<\/strong> action. Use the pre-suggested AI prompt to generate a follow-up email based on the selected campaign.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-10537\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-38.png\" alt=\"\" width=\"1268\" height=\"677\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-38.png 1268w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-38-300x160.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-38-1024x547.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-38-768x410.png 768w\" sizes=\"(max-width: 1268px) 100vw, 1268px\" \/><\/li>\n<li>Activate the automation.<\/li>\n<\/ol><p>Only subscribed contacts who match the condition will receive the follow-up email.<\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">See <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-use-re-engagement-automations-for-follow-up-emails\/\">how to use re-engagement automations for follow-up emails<\/a> for more details.<\/div><h2 id=\"h-re-engagement-automation-templates\">Re-engagement automation templates<\/h2><p><a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> also includes pre-built re-engagement automation templates that trigger when a contact joins a selected segment, rather than when a campaign is sent. These reconnect with subscribers based on behavior or milestones, independent of any specific campaign.<\/p><ul>\n<li><strong>Inactivity win-back<\/strong> &mdash; brings back contacts who stopped opening your emails.<\/li>\n<li><strong>Anniversary reward<\/strong> &mdash; celebrates a milestone, such as a subscriber&rsquo;s one-year anniversary, with a timely message.<\/li>\n<li><strong>Feedback request<\/strong> &mdash; asks your most engaged contacts what they think of your product while it&rsquo;s fresh in their mind.<\/li>\n<\/ul><p>How to set up:<\/p><ol>\n<li>Go to <strong>Reach Dashboard &rarr; Automations<\/strong>, then select <strong>New Automation<\/strong>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-10532\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34.png\" alt=\"\" width=\"1182\" height=\"543\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34.png 1182w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-300x138.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-1024x470.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/05\/2026-05-13_11-34-768x353.png 768w\" sizes=\"(max-width: 1182px) 100vw, 1182px\" \/><\/li>\n<li>Select the<strong> Re-engagement<\/strong> tab, then click a template to preview it. The preview shows how the flow works, who it&rsquo;s best suited for, and a suggested segment with pre-filled conditions. Select <strong>Create this segment<\/strong> to set one up directly from the preview, or use an existing segment.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-17619\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28.png\" alt=\"\" width=\"1275\" height=\"602\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28.png 1275w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28-300x142.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28-1024x483.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28-768x363.png 768w\" sizes=\"(max-width: 1275px) 100vw, 1275px\" \/><\/li>\n<li>Click <strong>Use this flow<\/strong> to open the automation in the workflow editor.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-17620\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28_1.png\" alt=\"\" width=\"1340\" height=\"693\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28_1.png 1340w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28_1-300x155.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28_1-1024x530.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-28_1-768x397.png 768w\" sizes=\"(max-width: 1340px) 100vw, 1340px\" \/><\/li>\n<li>In the trigger step, select the segment or segments that will start the automation.<\/li>\n<li>Choose who receives the email:\n<ol>\n<li><strong>Every time a contact joins<\/strong> &mdash; sends to any contact entering the segment, whether they&rsquo;re new or already in your contacts list.<\/li>\n<li><strong>New contacts only<\/strong> &mdash; sends only to contacts entering the segment for the first time after the automation starts. Contacts imported via CSV are excluded from this option.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-17621\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-30.png\" alt=\"\" width=\"1355\" height=\"723\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-30.png 1355w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-30-300x160.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-30-1024x546.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-01_09-30-768x410.png 768w\" sizes=\"(max-width: 1355px) 100vw, 1355px\" \/><\/li>\n<\/ol>\n<\/li>\n<li>Configure the email content, then activate the automation.<\/li>\n<\/ol><p><strong>NOTE<\/strong><\/p><ul>\n<li>The automation applies only to contacts who join the segment after it starts, not to contacts already in the segment.<\/li>\n<\/ul><h2 id=\"h-check-automation-performance\">Check automation performance<\/h2><p>Once your automation is active, you can review how each email step is performing, including opens, clicks, and recipient-level detail.<\/p><p>To view automation performance:<\/p><ol>\n<li>Go to <strong>Automations<\/strong>.<\/li>\n<li>Click <strong>View report<\/strong> next to the automation you want to check.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15501\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34.png\" alt=\"\" width=\"1920\" height=\"808\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34.png 1920w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34-300x126.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34-1024x431.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34-768x323.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34-1536x646.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/li>\n<li>Under <strong>Performance<\/strong>, review the overall <strong>Started, In progress, Completed,<\/strong> and <strong>Failed<\/strong> counts for the automation.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15502\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1.png\" alt=\"\" width=\"1892\" height=\"809\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1.png 1892w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1-300x128.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1-1024x438.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1-768x328.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-34_1-1536x657.png 1536w\" sizes=\"(max-width: 1892px) 100vw, 1892px\" \/><\/li>\n<li>Click &gt; under <strong>Step analysis <\/strong>to open its detailed report.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-15503\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35.png\" alt=\"\" width=\"1894\" height=\"816\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35.png 1894w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35-300x129.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35-1024x441.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35-768x331.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-13_09-35-1536x662.png 1536w\" sizes=\"(max-width: 1894px) 100vw, 1894px\" \/><\/li>\n<\/ol><p>Each step&rsquo;s detailed report includes:<\/p><ul>\n<li><strong>A performance summary<\/strong> with open rate, click rate, CTOR, bounce rate, and unsubscribe rate.<\/li>\n<li><strong>Email details<\/strong> &mdash; an inbox preview of the email along with its sending details, such as subject, pre-header, sender, and recipient count.<\/li>\n<li><strong>Click map<\/strong> &mdash; highlights each link in the email by click volume (High, Medium, Low, None), along with a Most-clicked links list.<\/li>\n<li><strong>Recipients<\/strong> &mdash; a list of individual message data, including email address, name, number of opens, number of clicks, and delivery status.<\/li>\n<li><strong>Devices<\/strong> &mdash; an Opens by device breakdown and an Operating system breakdown, similar to campaign-level device reporting.<\/li>\n<\/ul><p>Use these reports to see which steps in your automation are performing well and which may need a stronger subject line, send time, or content.<\/p><p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Create automated multi-email sequences that keep your subscribers engaged and connected over time<\/p>\n","protected":false},"author":591,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-5999","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/hostinger-reach-drip-campaign-automation","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/5999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/591"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=5999"}],"version-history":[{"count":10,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/5999\/revisions"}],"predecessor-version":[{"id":17622,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/5999\/revisions\/17622"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=5999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=5999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=5999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}