{"id":541,"date":"2024-02-13T06:29:35","date_gmt":"2024-02-13T06:29:35","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2024\/02\/13\/8942668-hostinger-website-builder-website-is-not-working\/"},"modified":"2026-03-20T09:42:50","modified_gmt":"2026-03-20T09:42:50","slug":"8942668-hostinger-website-builder-website-is-not-working","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/8942668-hostinger-website-builder-website-is-not-working\/","title":{"rendered":"Hostinger Website Builder: Website Is Not Working"},"content":{"rendered":"<p class=\"no-margin\">If you use <b>Hostinger Website Builder <\/b>and are experiencing issues with your site &ndash; don&rsquo;t worry &ndash; we&rsquo;re here to help you get it back up and running smoothly.<\/p><p class=\"no-margin\">Here are some reasons why your website may not be working, along with links to articles with the possible solutions:<\/p><ul>\n<li class=\"no-margin\">Domain owner&rsquo;s <b><a class=\"intercom-content-link\" href=\"\/support\/1583443-how-to-verify-a-domain\" target=\"_blank\" rel=\"noopener\">contact details are not verified<\/a><\/b><\/li>\n<li class=\"no-margin\">The domain isn&rsquo;t <b><a class=\"intercom-content-link\" href=\"\/support\/8347449-how-to-connect-a-domain-to-hostinger-website-builder\" target=\"_blank\" rel=\"noopener\">connected to a website<\/a><\/b><\/li>\n<li class=\"no-margin\">Your website hasn&rsquo;t been <b><a class=\"intercom-content-link\" href=\"\/support\/6475340-website-builder-how-to-publish-a-website\" target=\"_blank\" rel=\"noopener\">published<\/a><\/b> yet<\/li>\n<li class=\"no-margin\">The domain isn&rsquo;t pointed to <b><a class=\"intercom-content-link\" href=\"\/support\/6627577-how-to-point-a-domain-to-hostinger-website-builder\" target=\"_blank\" rel=\"noopener\">Hostinger servers<\/a><\/b>, or it has been pointed to our servers<b> <a class=\"intercom-content-link\" href=\"\/support\/4146975-what-is-dns-propagation\" target=\"_blank\" rel=\"noopener\">very recently<\/a><\/b><\/li>\n<li class=\"no-margin\">The <b>DNSSEC <\/b>feature is enabled for your domain (relevant for <b>external<\/b> <b>domains<\/b> only, irrelevant if your domain is registered at Hostinger) &mdash; you can disable the DNSSEC at your current domain provider<\/li>\n<li class=\"no-margin\">Your <b><a class=\"intercom-content-link\" href=\"\/support\/6058634-how-to-renew-an-expired-domain\" target=\"_blank\" rel=\"noopener\">domain<\/a><\/b> or <b><a class=\"intercom-content-link\" href=\"\/support\/8291133-how-to-restore-an-expired-hosting-plan\" target=\"_blank\" rel=\"noopener\">hosting plan<\/a><\/b> has <b>expired<\/b><\/li>\n<li>The website is in <a href=\"https:\/\/www.hostinger.com\/support\/9745020-hostinger-website-builder-coming-soon-mode\/\"><strong>Coming Soon mode<\/strong><\/a><\/li>\n<li>The website has a <strong><a href=\"https:\/\/www.hostinger.com\/support\/8215808-how-to-fix-the-403-forbidden-error-in-hostinger-website-builder\/\">403 Forbidden error<\/a><\/strong><\/li>\n<li>The website has a <strong><a href=\"https:\/\/www.hostinger.com\/support\/troubleshooting-ssl-errors-on-hostinger-website-builder\/\">SSL error<\/a><\/strong><\/li>\n<li class=\"no-margin\">The<b> <a class=\"intercom-content-link\" href=\"\/support\/1583501-how-to-clear-cache\" target=\"_blank\" rel=\"noopener\">browser\/network\/DNS cache<\/a><\/b> needs to be cleared<\/li>\n<\/ul><p>If you keep facing issues even after double-checking the things listed above, feel free to contact our dedicated support team for further assistance.<\/p><p class=\"no-margin\">We&rsquo;re here to guide you through these troubleshooting steps, ensuring that your website is back online in no time!<\/p><p class=\"no-margin\">\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn what to check if your builder-based website is not working<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[277],"tags":[],"class_list":["post-541","post","type-post","status-publish","format-standard","hentry","category-general-website-builder"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/8942668-hostinger-website-builder-website-is-not-working\/","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=541"}],"version-history":[{"count":2,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/541\/revisions"}],"predecessor-version":[{"id":8877,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/541\/revisions\/8877"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}