{"id":469,"date":"2024-10-29T16:49:58","date_gmt":"2024-10-29T16:49:58","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2024\/10\/29\/10058965-troubleshooting-cyberpanel-upgrade\/"},"modified":"2025-08-27T06:43:48","modified_gmt":"2025-08-27T06:43:48","slug":"10058965-troubleshooting-cyberpanel-upgrade","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/10058965-troubleshooting-cyberpanel-upgrade\/","title":{"rendered":"Troubleshooting CyberPanel Upgrade"},"content":{"rendered":"<h2 id=\"h_42b13f0fd8\">\/tmp file permissions<\/h2><p class=\"no-margin\">During the CyberPanel upgrade, you may encounter an error related to file permissions:<\/p><pre><code>error: [Errno 13] Permission denied: '\/tmp\/pip-build-v7_dcwz_\/pynacl\/src\/libsodium\/configure'<\/code><\/pre><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2024\/10\/545ea2bb-56fa-4412-a057-f8e52968737e.jpg\" alt=\"CyberPanel upgrade failed\"><\/div><p class=\"no-margin\">In such cases, you must check to see if the \/tmp directory is mounted with <code>noexec<\/code> by running the following command from a command window:<\/p><pre><code>mount | grep \/tmp<\/code><\/pre><p class=\"no-margin\">You will see the results:<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2024\/10\/20f9387a-e191-4b1c-83f5-1a7685657cb2.jpg\" alt=\"mount | grep \/tmp\"><\/div><p class=\"no-margin\">If <code>noexec<\/code> is present, edit <code>\/etc\/fstab<\/code> as root and remove <code>noexec<\/code> from the mount options of <code>\/tmp<\/code>.<br>Reboot the system or run the following command<\/p><pre><code>mount -o remount \/tmp<\/code><\/pre><p class=\"no-margin\">After these changes, the CyberPanel upgrade should succeed.<br>&#8203;<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to fix issues for CyberPanel upgrade<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[200],"tags":[],"class_list":["post-469","post","type-post","status-publish","format-standard","hentry","category-cyberpanel-vps"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/10058965-troubleshooting-cyberpanel-upgrade\/","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=469"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/469\/revisions"}],"predecessor-version":[{"id":2280,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/469\/revisions\/2280"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}