{"id":446,"date":"2024-12-30T07:50:06","date_gmt":"2024-12-30T07:50:06","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2024\/12\/30\/10334941-how-to-fix-cpanel-freeze-on-backup-creation-at-hostinger\/"},"modified":"2024-12-30T07:50:06","modified_gmt":"2024-12-30T07:50:06","slug":"10334941-how-to-fix-cpanel-freeze-on-backup-creation-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/10334941-how-to-fix-cpanel-freeze-on-backup-creation-at-hostinger\/","title":{"rendered":"How to Fix cPanel Freeze on Backup Creation at Hostinger"},"content":{"rendered":"<h2 id=\"h_a1987f6438\">Issue Overview<\/h2><p class=\"no-margin\">The VPS backup process may experience freezing because the <code>fs-freeze<\/code> command cannot freeze the processes running inside the VPS. This issue arises when cPanel secures the <code>\/tmp<\/code> folder, which interferes with the functionality of <code>fs-freeze<\/code>. Consequently, the VPS halts while waiting for a response from the <code>fs-freeze<\/code> command.<\/p><p class=\"no-margin\">\n<\/p><h2 id=\"h_1f40ac263c\">Solution<\/h2><h3 id=\"h_97c68e99e9\">Manual Fix for cPanel Installation<\/h3><p class=\"no-margin\">To resolve this issue in a manually installed cPanel environment, follow these steps:<\/p><ol>\n<li>\n<p class=\"no-margin\">Access your VPS via SSH.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Run the following command to uninstall the <code>securetmp<\/code> feature of cPanel:<\/p>\n<pre><code>\/usr\/local\/cpanel\/scripts\/securetmp --uninstall<\/code><\/pre>\n<\/li>\n<li>\n<p class=\"no-margin\">After executing this command, the VPS backup process will no longer freeze the processes inside the VPS.<\/p>\n<\/li>\n<\/ol><h3 id=\"h_063b54f14e\">Alternative Solution<\/h3><p class=\"no-margin\">If you prefer not to modify your existing cPanel setup, you can use a pre-built template that is optimized for this scenario. We recommend using our pre-built AlmaLinux + cPanel template, which is configured to avoid this issue.<\/p><p class=\"no-margin\">\n<\/p><h2 id=\"h_53f0dbc6d6\">Additional Information<\/h2><p class=\"no-margin\">For more details about the <code>securetmp<\/code> script and its functionality, refer to the official cPanel documentation: <a href=\"https:\/\/docs.cpanel.net\/whm\/scripts\/the-securetmp-script\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">The securetmp Script &ndash; cPanel Documentation<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For manual cPanel installations<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[199],"tags":[],"class_list":["post-446","post","type-post","status-publish","format-standard","hentry","category-vps-management"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/10334941-how-to-fix-cpanel-freeze-on-backup-creation-at-hostinger\/","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=446"}],"version-history":[{"count":0,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/446\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}