If you encounter issues accessing your WordPress admin page via the hPanel, such as a not found, WordPress admin getting greyed out, or 403 error, it may be due to several issues.<\/p>
To fix the issue, check the following steps from the first to the last one:<\/p>
Ensure that the domain points to Hostinger<\/b> by either nameservers or A record.<\/p> Check A Record DNS: Making Sure Your Domain is Correctly pointed<\/a><\/p>\n<\/li>\n How to look up domain nameservers<\/a><\/p>\n<\/li>\n<\/ol> If you see that the domain is pointing correctly, but the admin page still does not open, check out malware scanner to see if no malware was detected:<\/p> If the issue persists, create a new .htaccess file and paste the default code.<\/p> Access the website’s webroot <\/b>folder in the file manager.<\/p>\n<\/li>\n Find .htaccess<\/b> file there and rename<\/b> it. You can rename it to .htaccess-old. This will disable the old file.<\/p>\n<\/li>\n Create a new file called .htaccess<\/b> and add the following default WP code. If the issue persists, enable a default wp-config.php<\/b> file<\/p> Access the website’s webroot <\/b>folder in the file manager.<\/p>\n<\/li>\n Find wp-config.php file and rename<\/b> it. You can rename it to wp-config.php-old<\/p>\n<\/li>\n Create a new file called wp-config.php and add the default sample WP code<\/b> that you can find here<\/a>.<\/p>\n<\/li>\n Locate and copy <\/b>the following details from the old file: wp-config.php-old<\/b> and fill them under the new wp-config.php<\/b> file:<\/p>\n Database name<\/b><\/p>\n<\/li>\n Database Username<\/b><\/p>\n<\/li>\n Database password<\/b><\/p>\n<\/li>\n Database prefix<\/b><\/p>\n<\/li>\n Keys\/salts<\/b>. These can be either<\/b> copied from the old wp-config.php file or<\/b> generated here<\/a><\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol> If the issue started after migrating the website and still persists, you can re-migrate or create a migration request for migration, and our team will perform the migration for you: How to migrate a website to Hostinger<\/a><\/p>\n
Step 2: Check Malware scanner report<\/h3>
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Step 3: Default .htaccess file<\/h3>
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\nYou can find it here
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\n#BEGIN WordPress
\n<IfModule mod_rewrite.c>
\nRewriteEngine On
\nRewriteBase \/
\nRewriteRule ^index.php$ – [L]
\nRewriteCond %{REQUEST_FILENAME} !-f
\nRewriteCond %{REQUEST_FILENAME} !-d
\nRewriteRule . \/index.php [L]
\n<\/IfModule>
\n#END WordPress<\/i><\/p>\n<\/li>\n<\/ol>Step 4: Default wp-config.php<\/b><\/h3>
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