![\"\"](\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2025\/02\/console-ssc1-1024x531.png\")
<\/span><\/li>\nIf the issue persists, check the console for errors: open the site → right-click → Inspect → Console<\/strong>, then copy the most recent error logs as text.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article> You can combine all the information into one message for the AI. If you’ve:<\/span><\/p>\n If the issue persists, reach out to Customer Success<\/a> with your repro bundle.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article> If you need additional help, reach out to our Customer Success team: How to contact Hostinger support<\/a>.<\/p>
Example: “When I log in and add a new customer, I get console error ‘Network request’. Network tab shows request to token?grant_type=password with payload { username: ‘test’, password: ‘test’ }, error { code: 400, error_code: ‘invalid_credentials’ }. Can you fix the issue?<\/em>”<\/p>When to contact support<\/b><\/h2>\n
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\n<\/span><\/li>\nAdditional help<\/h2>
💡 In many cases, basic errors are automatically fixed by Horizons. If the first attempt doesn’t work, avoid repeating the same action. Follow the steps below instead.<\/span><\/p>\n<\/div>First up: quick wins<\/h2>
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\n<\/b> If Horizons shows a pop-up suggesting a fix, click <\/span>Ask to Fix<\/b> and wait (it counts toward your daily message limit.)
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\n<\/b>In general, the best practice to fix errors is to click on<\/b> “Revert to this message<\/a>” button to the message in prior to the one you started facing errors. Please note, reverting permanently discards messages after that point and still counts toward your message limit.
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\n<\/b><\/span>“When I log in and add a new customer, I get a console error ‘Network request failed’. Network tab shows POST \/token?grant_type=password with payload { username: ‘test’, password: ‘test’ }, response { code: 400, error_code: ‘invalid_credentials’ }<\/em>. Please fix.<\/em>”<\/li>\n<\/ul>\n<\/li>\n<\/ul>