{"id":387,"date":"2025-02-27T06:38:04","date_gmt":"2025-02-27T06:38:04","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2025\/02\/27\/10660331-hostinger-migration-request-incorrect-login-credentials\/"},"modified":"2026-05-08T13:01:33","modified_gmt":"2026-05-08T13:01:33","slug":"10660331-hostinger-migration-request-incorrect-login-credentials","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/10660331-hostinger-migration-request-incorrect-login-credentials\/","title":{"rendered":"Hostinger Migration Request: Incorrect Login Credentials"},"content":{"rendered":"<p class=\"no-margin\">Error Message: <i>&ldquo;Your given login credentials to Admin dashboard panel are incorrect.&rdquo;<\/i><\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2025\/02\/70fffd2e-77bc-41fe-abf9-f3ae3e9a70c8.jpg\" data-media-id=\"1987\" alt=\"Hostinger migration request showing incorrect WordPress admin login URL and credentials form\"><\/div><p class=\"no-margin\">\n<\/p><h2 id=\"h_d0b0e9940e\">What causes this?<\/h2><p class=\"no-margin\">This error happens if:<\/p><ul>\n<li>\n<p class=\"no-margin\">The username or password is incorrect.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Two-factor authentication (2FA), CAPTCHA, or verification prompts are enabled, which block the login process.<\/p>\n<\/li>\n<\/ul><h2 id=\"h_ed6584cbc9\">How to fix It<\/h2><ol>\n<li>\n<p class=\"no-margin\">Double-check the username and password to ensure they&rsquo;re correct.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Disable 2FA or CAPTCHA temporarily while creating the migration request.<\/p>\n<\/li>\n<\/ol><p class=\"no-margin\">You can find some guides on how to disable them:<\/p><ul>\n<li>\n<p class=\"no-margin\"><a href=\"\/support\/9532087-how-to-disable-2fa-for-website-migration\" target=\"_blank\" class=\"intercom-content-link\">How to Disable 2FA for Website Migration<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><a href=\"\/support\/9539459-how-to-disable-captcha-on-wordpress\" target=\"_blank\" class=\"intercom-content-link\">How to disable CAPTCHA on WordPress<\/a><\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Once everything is verified, try submitting the migration request again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to fix Incorrect login credentials error when creating a migration request<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[209],"tags":[],"class_list":["post-387","post","type-post","status-publish","format-standard","hentry","category-migrating-to-hostinger"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/10660331-hostinger-migration-request-incorrect-login-credentials\/","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=387"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/387\/revisions"}],"predecessor-version":[{"id":1992,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/387\/revisions\/1992"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}