{"id":321,"date":"2025-05-08T09:35:46","date_gmt":"2025-05-08T09:35:46","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2025\/05\/08\/11325138-how-to-use-chatwoot-vps-template-at-hostinger\/"},"modified":"2026-03-16T12:11:57","modified_gmt":"2026-03-16T12:11:57","slug":"11325138-how-to-use-chatwoot-vps-template-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/11325138-how-to-use-chatwoot-vps-template-at-hostinger\/","title":{"rendered":"How to Use Chatwoot VPS Template at Hostinger"},"content":{"rendered":"<p class=\"no-margin\">Chatwoot is an open-source customer engagement platform that enables businesses to manage conversations across multiple communication channels &mdash; including website live chat, email, Facebook, WhatsApp, and more &mdash; from a single unified inbox. It offers features like real-time messaging, automation, canned responses, team collaboration tools, and analytics, making it ideal for support and sales teams. Chatwoot is designed to be self-hosted or cloud-deployed, giving organizations full control over their data and customization.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">With Hostinger&rsquo;s Ubuntu 24.04 64bit with Chatwoot VPS template, setting up Chatwoot is streamlined, as it comes pre-installed. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">This guide will help you get started with Chatwoot on your VPS.<\/p><p class=\"no-margin\">\n<\/p><h2 id=\"h_70f581125e\">Getting started<\/h2><ol>\n<li>\n<p class=\"no-margin\">Open a web browser and visit <code>http:\/\/[your-VPS-hostname]<\/code>. Make sure to replace <code>[your-VPS-hostname]<\/code> with the actual hostname of your VPS.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Fill in your details and click <b>Finish Setup<\/b><\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2025\/05\/943f5bf7-7ee9-41d4-94f6-11a5d3c47467.jpg\"><\/div>\n<p class=\"no-margin\">&#8203;<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">After finishing the setup, you will be redirected to the login page. Enter your credentials to proceed. <\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2025\/05\/f3b5bbe2-c927-4f3d-8599-b81bfec0ab0a.jpg\" width=\"428\"><\/div>\n<p class=\"no-margin\">&#8203;<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">After logging in, you will be presented with the Chatwoot dashboard:<\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2025\/05\/3cb1921f-7d18-4cdf-a2a9-88a1bd7c5503.jpg\" width=\"428\"><\/div>\n<p class=\"no-margin\">\n<\/p><\/li>\n<\/ol><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p class=\"no-margin\">&#128161; To learn more about Chatwoot capabilities and configuration &ndash; refer to the <a href=\"https:\/\/www.chatwoot.com\/hc\/user-guide\/en\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">Chatwoot User Guide<\/a>.<\/p>\n<\/div><p class=\"no-margin\">To learn more about .env variables, that Chatwoot supports &ndash; refer to the environment variables <a href=\"https:\/\/www.chatwoot.com\/docs\/self-hosted\/configuration\/environment-variables\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">guide<\/a>. You can find those by logging in the VPS &ndash; for example<\/p><pre><code>ssh root@&lt;your-vps-ip&gt; <\/code><\/pre><p class=\"no-margin\">Or use a web terminal directly from hPanel. Then navigate to:<\/p><pre><code>cd \/root\/chatwoot<\/code><\/pre><p class=\"no-margin\">Where you will find the docker-compose and .env files. Edit the .env file with your favorite text-editor and recreate the containers, for example:<\/p><p class=\"no-margin\">\n<\/p><pre><code>nano .env<br><br>docker compose down<br>docker compose up -d<\/code><\/pre><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p class=\"no-margin\">&#128161; For more detailed information and troubleshooting, refer to the <a href=\"https:\/\/www.chatwoot.com\/docs\/search\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">Chatwoot documentation<\/a> &#128161;<\/p>\n<\/div><p class=\"no-margin\">\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Accessing and setting up Chatwoot on Hostinger\u2019s VPS<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[206],"tags":[],"class_list":["post-321","post","type-post","status-publish","format-standard","hentry","category-vps-os-and-templates"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/11325138-how-to-use-chatwoot-vps-template-at-hostinger\/","default":1}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/321\/revisions"}],"predecessor-version":[{"id":1812,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/321\/revisions\/1812"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}