{"id":18025,"date":"2026-09-10T03:56:08","date_gmt":"2026-09-10T03:56:08","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=18025"},"modified":"2026-09-24T07:19:51","modified_gmt":"2026-09-24T07:19:51","slug":"how-to-get-a-phone-number-for-whatsapp-campaigns-in-hostinger-reach","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/how-to-get-a-phone-number-for-whatsapp-campaigns-in-hostinger-reach\/","title":{"rendered":"Hostinger Reach: How to get a phone number for WhatsApp campaigns"},"content":{"rendered":"<p>Getting a dedicated phone number for <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> campaigns in <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> keeps your marketing messages separate from everyday business communication. To prepare, choose a number type, confirm it meets Meta&rsquo;s verification requirements, and connect it once <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> campaign sending becomes available on Reach1000 and higher plans.<\/p><h3><strong>Before you start<\/strong><\/h3><ul>\n<li>An active Reach1000 or higher plan.<\/li>\n<li>A phone number your business owns or exclusively controls.<\/li>\n<li>Access to receive an SMS message or voice call on that number for verification.<\/li>\n<\/ul><h2 id=\"h-benefits-of-using-a-dedicated-phone-number-for-whatsapp-campaigns\">Benefits of using a dedicated phone number for WhatsApp campaigns<\/h2><p><a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> marketing campaigns can reach many customers at once, and even a small reply rate can generate a large volume of incoming messages. A dedicated number keeps that volume separate from your regular communication channels.<\/p><p>Using a dedicated number helps you:<\/p><ul>\n<li>Keep promotional campaigns separate from everyday customer communication.<\/li>\n<li>Avoid filling your regular support inbox with campaign replies.<\/li>\n<li>Separate marketing messages from personal or operational conversations.<\/li>\n<li>Give customers a clear number associated with promotions, offers, and business updates.<\/li>\n<li>Avoid disrupting an existing <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> account or support workflow.<\/li>\n<li>Maintain a stable marketing identity even when employees or devices change.<\/li>\n<\/ul><p>A dedicated number does not stop customers from replying. It keeps campaign-related communication separate from the number your team uses for daily conversations and support.<\/p><h2 id=\"h-sim-card-and-phone-requirements-for-connecting-a-number-to-reach\">SIM card and phone requirements for connecting a number to Reach<\/h2><p>You do not need a SIM (Subscriber Identity Module) card or a phone permanently connected to send campaigns through Reach. During setup, Meta sends a verification code to your number by SMS or automated voice call. Once the number is verified and connected, Reach sends your campaigns through the WhatsApp Business Platform without requiring an active device.<\/p><p>Keep the number active and keep access to it, because you may need a new verification code if you reconnect or recover your WhatsApp Business account later.<\/p><h2 id=\"h-phone-number-requirements-for-whatsapp-campaigns\">Phone number requirements for WhatsApp campaigns<\/h2><p>Before connecting a number to Reach, confirm that it meets four requirements:<\/p><ol>\n<li>The number is owned or exclusively leased by your business.<\/li>\n<li>It can receive an SMS message or automated voice call.<\/li>\n<li>It is not a short code, temporary number, or shared number.<\/li>\n<li>It is not currently connected to another WhatsApp account or provider.<\/li>\n<\/ol><p><strong>NOTE<\/strong><\/p><ul>\n<li>Avoid temporary, disposable, or public &ldquo;receive SMS&rdquo; numbers, because these numbers may already be linked to a <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> account, may not receive Meta verification codes, and can become inaccessible later.<\/li>\n<\/ul><h2 id=\"h-ways-to-get-a-dedicated-phone-number-for-whatsapp-campaigns\">Ways to get a dedicated phone number for WhatsApp campaigns<\/h2><p>There are three common ways to get a suitable number: an additional mobile number, a dedicated business landline, or a virtual business number. Hostinger does not require or recommend a specific provider for any of these.<\/p><h3>Option 1 &ndash; Get an additional mobile number<\/h3><p>Request another mobile number from your current mobile carrier or a different local carrier. The number can use a physical SIM card, an eSIM (embedded SIM), or a prepaid or monthly mobile plan.<\/p><p>This is usually the simplest and most reliable option, because mobile numbers can normally receive both SMS messages and voice calls. You only need access to the SIM or eSIM during verification, but keep the mobile plan active afterward.<\/p><h3>Option 2 &ndash; Use a dedicated business landline<\/h3><p>Use a landline if it can receive the automated voice call containing your verification code. Temporarily reconfigure the number if it uses an automated menu, extension, or call-blocking system, so you can receive the verification call directly. A landline does not require a SIM card.<\/p><h3>Option 3 &ndash; Get a virtual business number<\/h3><p>Purchase or rent a virtual number from a telecommunications or cloud communications provider. A virtual number does not require a physical SIM card, since SMS messages and calls are usually accessed through the provider&rsquo;s website, application, email forwarding, or call-forwarding service.<\/p><p>Before purchasing a virtual number, confirm that:<\/p><ol>\n<li>The number is assigned exclusively to your business.<\/li>\n<li>It can receive SMS messages or automated voice calls.<\/li>\n<li>It supports international verification traffic.<\/li>\n<li>It can receive verification codes from Meta or WhatsApp.<\/li>\n<li>You can retain and access the number long term.<\/li>\n<\/ol><p>Not every virtual or VoIP number is compatible with <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> verification, so check with the provider before purchasing.<\/p><h2 id=\"h-choosing-the-right-phone-number-option\">Choosing the right phone number option<\/h2><div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\">\n<tbody>\n<tr>\n<td style=\"background-color: #e3e7fa80;width: 200px\">\n<p class=\"intercom-align-center no-margin\"><b>Your priority<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e3e7fa80;width: 220px\">\n<p class=\"intercom-align-center no-margin\"><b>Recommended option<\/b><\/p>\n<\/td>\n<td style=\"background-color: #e3e7fa80\">\n<p class=\"intercom-align-center no-margin\"><b>Why<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 200px\">\n<p class=\"no-margin\">Simplest, most reliable setup<\/p>\n<\/td>\n<td style=\"width: 220px\">\n<p class=\"no-margin\">Additional mobile number (SIM or eSIM)<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Easy to verify and keep active at relatively low cost.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 200px\">\n<p class=\"no-margin\">Avoiding a new SIM card<\/p>\n<\/td>\n<td style=\"width: 220px\">\n<p class=\"no-margin\">Virtual business number<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Works well once you confirm the provider supports Meta or WhatsApp verification.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 200px\">\n<p class=\"no-margin\">Using an existing dedicated line<\/p>\n<\/td>\n<td style=\"width: 220px\">\n<p class=\"no-margin\">Business landline<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Works if the number can receive the automated verification call directly.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><h2 id=\"h-how-to-connect-your-phone-number-to-hostinger-reach\">How to connect your phone number to Hostinger Reach<\/h2><p>To start using WhatsApp campaigns in <a href=\"https:\/\/www.hostinger.com\/support\/11534487-hostinger-reach-how-to-sign-up-and-access-the-dashboard\/\">Reach<\/a>:<\/p><ol>\n<li>Get a suitable phone number.<\/li>\n<li>Start the WhatsApp connection from Hostinger Reach.<\/li>\n<li>Follow the Meta setup flow and enter your dedicated phone number.<\/li>\n<li>Choose verification by SMS or voice call.<\/li>\n<li>Enter the verification code you receive.<\/li>\n<li>Submit your business display name for Meta&rsquo;s review.<\/li>\n<li>Complete the connection and start creating campaigns.<\/li>\n<\/ol><p>After the number is connected, you do not need to keep a phone online for Reach to send campaigns.<\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">See <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-connect-whatsapp-and-complete-meta-setup\/\">Hostinger Reach: Connect WhatsApp and complete Meta setup<\/a> for more details.<\/div><h2 id=\"h-whatsapp-inbox-and-reply-limitations-in-hostinger-reach\">WhatsApp inbox and reply limitations in Hostinger Reach<\/h2><p><a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> is designed for sending marketing campaigns and does not provide an inbox for <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> conversations. Regular replies are not displayed in Reach, and you cannot answer them there.<\/p><p>Reach recognizes supported <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> unsubscribe requests and updates the contact&rsquo;s <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> consent status. Other replies are not available in Reach, although an auto-reply function is planned.<\/p><p>If you provide customer support through <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>, use a separate, monitored support number, and include your support contact details in your campaign or WhatsApp Business profile.<\/p><p>A dedicated <a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> number separates your marketing campaigns from personal communications and customer support. You do not necessarily need another phone or SIM card &mdash; an additional mobile number, a business landline, or a compatible virtual number all work, as long as your business controls the number, can receive the verification code, and can keep it active long term.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to get and verify a dedicated phone number for WhatsApp campaigns in Hostinger Reach, including SIM, landline, and virtual number options.<\/p>\n","protected":false},"author":597,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-18025","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/18025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/597"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=18025"}],"version-history":[{"count":7,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/18025\/revisions"}],"predecessor-version":[{"id":18935,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/18025\/revisions\/18935"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=18025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=18025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=18025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}