Find out what to do if you cannot access your website — there are a few common reasons, and most solutions are simple.<\/p>
There might be a number of reasons why your website appears offline, and the solutions are very simple for most of them.<\/p>
One of the first things to check is your local device or internet connection<\/b>, which is known as a cache issue<\/b>.<\/p>
Most devices store some data locally, which improves the website loading speed. However, an old error or outdated content is sometimes kept instead of the functioning website. In this case, your device shows incorrect content while the website is working properly<\/b>.<\/p>
To rule out any cache-related issues, try the following steps:<\/p>
Check on an incognito window <\/b>or a different browser<\/b> on your device<\/p>\n<\/li>\n Try a different device<\/b> as well as a different network<\/b>, eg. use your mobile phone with mobile data (instead of wifi)<\/p>\n<\/li>\n Use a proxy website<\/b>, such as kproxy.com<\/a><\/b> or proxysite.site<\/a><\/b><\/p>\n<\/li>\n Check how your site appears in other locations with GeoPeeker<\/a><\/b><\/p>\n<\/li>\n Restart your modem\/router<\/p>\n<\/li>\n<\/ol> If your website works through any of the methods above, it is a great indication that the issue is local<\/b> and the rest of the world can see your website just fine.<\/p> To solve this issue, start by clearing your browser cache<\/a> <\/b>or see how to clear cache in Hostinger for site-level caching<\/a> instead. If it persists, try flushing your DNS<\/a>. <\/b>If you still encounter local issues after that, you can try using Google’s public DNS<\/a>.<\/b><\/p> If these steps show the issue affects other devices and connections too, check our Status Page<\/strong><\/a> for any ongoing maintenance on your server, or see how to identify and fix website errors at Hostinger for further troubleshooting.<\/a><\/p>Fix a local cache issue<\/h2>
If the issue isn’t local<\/h2>