{"id":1530,"date":"2019-02-08T10:35:56","date_gmt":"2019-02-08T10:35:56","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2019\/02\/08\/1583317-how-to-fix-not-secure-or-not-private-connection-errors-at-hostinger\/"},"modified":"2025-10-30T14:10:38","modified_gmt":"2025-10-30T14:10:38","slug":"1583317-how-to-fix-not-secure-or-not-private-connection-errors-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/1583317-how-to-fix-not-secure-or-not-private-connection-errors-at-hostinger\/","title":{"rendered":"How to Fix &#8216;Not Secure&#8217; or &#8216;Not Private&#8217; Connection Errors at Hostinger"},"content":{"rendered":"<p class=\"no-margin\">If you encounter a secure connection issue on your website, there are a few possible reasons. Here are the most common ones and how to fix them:<\/p><ul>\n<li>\n<p class=\"no-margin\">If you have just registered the domain name, or if you have recently pointed it to your website, wait a few hours for <a href=\"\/support\/4146975-what-is-dns-propagation\" target=\"_blank\" class=\"intercom-content-link\">propagation<\/a> to complete. Next, clear your <a href=\"https:\/\/www.hostinger.com\/tutorials\/clear-browser-cache\" target=\"_blank\" class=\"intercom-content-link\">browser&rsquo;s cache<\/a> before visiting your website.<\/p>\n<p class=\"no-margin\">\n<\/p><\/li>\n<li>\n<p class=\"no-margin\">If your website is created with Hostinger Website Builder, make sure it&rsquo;s <a href=\"\/support\/6475340-website-builder-how-to-publish-a-website\" target=\"_blank\" class=\"intercom-content-link\">published<\/a>.<br>&#8203;<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">In case your website shows an ERR_SSL_PROTOCOL_ERROR<b> <\/b>message, it means that an SSL certificate is either <a href=\"\/support\/1583258-how-to-install-my-lifetime-ssl-at-hostinger\" target=\"_blank\" class=\"intercom-content-link\">not installed<\/a> or not working properly on your website. Here is a dedicated guide: <a href=\"\/support\/4469061-my-website-is-showing-err_ssl_protocol_error-what-to-do\" target=\"_blank\" class=\"intercom-content-link\">How to Fix ERR_SSL_PROTOCOL_ERROR<\/a>.<\/p>\n<p class=\"no-margin\">\n<\/p><\/li>\n<li>\n<p class=\"no-margin\">Add <b>https:\/\/<\/b> to your URL in the browser&rsquo;s address bar. If it loads correctly, meaning, there&rsquo;s a padlock next to the web address, then you only need to <a href=\"\/support\/1583201-how-can-i-redirect-my-http-site-to-https\" target=\"_blank\" class=\"intercom-content-link\">force HTTPS<\/a> so that the visitors would land on the secured version of your website by default.<\/p>\n<p class=\"no-margin\">\n<\/p><\/li>\n<li>\n<p class=\"no-margin\">If your website is accessible through HTTPS, but its layout is distorted, it&rsquo;s likely due to mixed content issues. Refer to this guide for more details: <a href=\"\/support\/2140906-what-to-do-if-your-website-shows-a-not-secure-mixed-content-warning\" target=\"_blank\" class=\"intercom-content-link\">What to do if a website shows a mixed content warning<\/a>.<\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">You can also refer to this video tutorial for more options:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-h2b-video\">\n<iframe loading=\"lazy\" title=\"How to Fix &ldquo;Your Connection is Not Private&rdquo; Error\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/MBo_zNA6rxc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting a website showing that the connection is not secure or not private<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[215],"tags":[],"class_list":["post-1530","post","type-post","status-publish","format-standard","hentry","category-ssl-troubleshooting"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1583317-how-to-fix-not-secure-or-not-private-connection-errors-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1583317-como-corregir-un-error-de-conexion-no-segura-o-no-privada-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1583317-comment-reparer-l-erreur-de-connexion-non-securisee-ou-non-privee-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1583317-cara-memperbaiki-kesalahan-koneksi-tidak-aman-atau-tidak-pribadi-di-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1530"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1530\/revisions"}],"predecessor-version":[{"id":6304,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1530\/revisions\/6304"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}