{"id":1472,"date":"2019-02-08T10:35:59","date_gmt":"2019-02-08T10:35:59","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2019\/02\/08\/1583449-how-to-set-up-an-automatic-reply-for-hostinger-email\/"},"modified":"2026-07-24T03:06:52","modified_gmt":"2026-07-24T03:06:52","slug":"1583449-how-to-set-up-an-automatic-reply-for-hostinger-email","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/1583449-how-to-set-up-an-automatic-reply-for-hostinger-email\/","title":{"rendered":"How to set up an automatic reply for Hostinger Email"},"content":{"rendered":"<p>An automatic reply sends a pre-written message to anyone who emails you. This feature is highly useful for out-of-office notices or message acknowledgements. You can set this up in Webmail or in hPanel.<\/p><h3>Before <strong>you<\/strong> start<\/h3><ul>\n<li>Ensure you have an active Hostinger Email account.<\/li>\n<li><strong>Note<\/strong> that automatic replies <strong>cannot<\/strong> be created for mailboxes with the following administrative usernames to preserve email reputation: <em>administrator, bounce, request-, do-not-reply, majordomo, listserv, donotreply, facebook, linkedin, list-, mailer (mailer-daemon), myspace, noreply, owner, postmaster, twitter, webmaster.<\/em><\/li>\n<\/ul><h2 id=\"h-method-1-set-up-an-automatic-reply-in-webmail\">Method 1 &ndash; Set up an automatic reply in Webmail<\/h2><p>You can manage automatic replies directly from Hostinger Webmail without leaving your inbox.<\/p><ol>\n<li>Go to mail.hostinger.com and log in with your full email address and password.<\/li>\n<li>Click the Settings (&#9881;&#65039;) icon in the top-right corner.<\/li>\n<li>Select <strong>All settings<\/strong> &#10095; open <strong>Automatic reply<\/strong> from the left menu.<\/li>\n<li>Toggle the automatic reply <strong>On<\/strong>.<\/li>\n<li>Configure the following fields:\n<ul>\n<li><strong>Subject<\/strong> &ndash; Enter the subject line for your auto-reply.<\/li>\n<li><strong>Schedule<\/strong> &ndash; Set Start and End dates, or choose to start immediately. Select Never end to run indefinitely.<\/li>\n<li><strong>Message<\/strong> &ndash; Write your reply body (rich text or plain text).<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Save<\/strong> to activate.<\/li>\n<li>During the scheduled timeframe, all emails sent to your mailbox will receive the automatic reply.<\/li>\n<\/ol><p><b>Active reply banner<\/b><br>\nWhen an automatic reply is currently running, a banner will appear on the Webmail main page to remind you it&rsquo;s active. This makes it easy to spot and manage without navigating to Settings.<\/p><p><b>Delete directly from Webmail<\/b><br>\nYou can now delete an active automatic reply without leaving Webmail:<br>\n1. Click <b>Settings<\/b> (&#9881;&#65039;) &nbsp;in the top-right corner.<br>\n2. Select <b>All settings<\/b> &rarr; <b>Automatic reply<\/b>.<br>\n3. Toggle the automatic reply <b>Off<\/b>, or use the <b>Delete<\/b> option to remove it entirely.<\/p><p><b>Time-specific scheduling<\/b><br>\nWhen setting up or editing your automatic reply, you can now select a specific <b>time<\/b> alongside the start and end dates &mdash; giving you more precise control over when replies are sent and stopped.<\/p><p><b>Note<\/b><\/p><ul>\n<li>Display name handling for emails sent by the automatic reply is planned for a future update.<\/li>\n<\/ul><h2 id=\"h-method-2-set-up-an-automatic-reply-in-hpanel\">Method 2 &ndash; Set up an automatic reply in hPanel<\/h2><p>The hPanel automatic reply page is still available. However, it may be removed in the future as Webmail now offers the same feature with an improved experience.<\/p><ol>\n<li>Navigate to the <strong>Emails<\/strong> section of hPanel and click on <strong>Manage<\/strong> next to your domain or subdomain.<\/li>\n<li>Select <strong>Automatic Reply<\/strong> on the left sidebar and click on <strong>Create<\/strong> an automatic reply.<img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2019\/02\/f6a097f7-d1c4-4c20-b51e-077da21af627.jpg\" alt=\"Hostinger Email Automatic Reply menu item highlighted in the sidebar\" data-media-id=\"5267\"><\/li>\n<li>Set up the automatic message by filling in the following fields:\n<ul>\n<li><strong>Email address<\/strong> &ndash; Select the email address from the dropdown list to apply the autoresponder.<\/li>\n<li><strong>Subject<\/strong> &ndash; Compose a message subject for the automatic replies.<\/li>\n<li><strong>Schedule<\/strong> &ndash; Define a start and end date for when the automatic response should activate and stop sending. Alternatively, choose to start right away, or select Never end to run it indefinitely.<\/li>\n<li><strong>Message<\/strong> &ndash; Compose the message body. You can use rich text or plain text.<img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2019\/02\/f047eb48-95ac-43b8-ac20-5820fa67176f.jpg\" alt=\"Hostinger Email automatic reply creation form with Start immediately checkbox highlighted\" data-media-id=\"5269\"><\/li>\n<\/ul>\n<\/li>\n<li>Click on <strong>Create<\/strong>.<\/li>\n<\/ol><p>Avoid using emojis in the subject or message, as they are not supported and the automatic reply will not save. Once configured, all incoming messages sent to the specified email address within the scheduled timeframe will receive the automatic message.<\/p><h2 id=\"h_edca74d6ee\">How to Manage Automatic Replies<\/h2><p>If you created your autoresponder via hPanel, you can edit or remove it at any time.<\/p><p>&nbsp;<\/p><ol>\n<li>In the Automatic Reply section of hPanel, navigate to Manage Automatic Replies.<\/li>\n<li>Click on the options (&#8942;) button next to the mailbox.<img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2019\/02\/3afe2923-8bb2-4053-8bc1-78035c8f744a.jpg\" alt=\"Hostinger Email automatic replies table with Delete option open in the row actions menu\" data-media-id=\"5270\"><\/li>\n<li>Select your preferred action:\n<ol>\n<li><strong>Edit<\/strong> &ndash; Modify the message, subject, or dates, make the desired updates, and click on Save to apply the changes.<\/li>\n<li><strong>Delete<\/strong> &ndash; Remove the automatic reply.<\/li>\n<\/ol>\n<\/li>\n<li>After deletion, automatic replies will immediately stop sending. You can re-create a deleted autoresponder at any time.<\/li>\n<\/ol><p class=\"no-margin\">You can now efficiently ensure your incoming correspondents receive immediate updates using Hostinger Email autoresponders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating auto-responders on Hostinger Email<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[176],"tags":[],"class_list":["post-1472","post","type-post","status-publish","format-standard","hentry","category-hostinger-email-management"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1583449-how-to-set-up-an-automatic-reply-for-hostinger-email\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1583449-como-configurar-una-respuesta-automatica-para-el-email-de-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1583449-comment-creer-une-reponse-automatique-sur-hostinger-email\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1583449-bagaimana-cara-membuat-auto-reply-di-hostinger-email\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/support\/1583449-como-criar-uma-resposta-automatica-nos-e-mails-da-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1472"}],"version-history":[{"count":6,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1472\/revisions"}],"predecessor-version":[{"id":13372,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1472\/revisions\/13372"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}