{"id":13963,"date":"2026-07-31T02:20:01","date_gmt":"2026-07-31T02:20:01","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=13963"},"modified":"2026-09-03T02:31:40","modified_gmt":"2026-09-03T02:31:40","slug":"hostinger-reach-how-to-connect-and-use-the-hostinger-ecommerce-integration","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-connect-and-use-the-hostinger-ecommerce-integration\/","title":{"rendered":"Hostinger Reach: How to connect and use the Hostinger eCommerce integration"},"content":{"rendered":"<p>The<a href=\"https:\/\/www.hostinger.com\/ecommerce\"> Hostinger eCommerce<\/a> integration connects your online store with <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a>. Once connected, you can automatically collect consenting subscribers and create email automations based on customer actions, such as abandoning a cart or completing a purchase. You can manage all of this directly from the Email marketing dashboard inside your Hostinger eCommerce store.<\/p><h2 id=\"h-email-marketing-dashboard\">Email marketing dashboard<\/h2><p>The Email marketing dashboard in <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> gives you a single place to monitor and manage your store&rsquo;s email marketing activity:<\/p><ul>\n<li><strong>Monthly summary<\/strong> &mdash; a real-time overview of subscribers, emails sent, and campaign performance, including average click-to-open rate (CTOR).<\/li>\n<li><strong>Purchase and abandoned cart event tracking<\/strong> &mdash; automatically captures buyer behavior to trigger the right emails at the right time.<\/li>\n<li><strong>Quick actions<\/strong> &mdash; create campaigns, manage contacts, build signup forms, and set up automations directly from the dashboard.<\/li>\n<li><strong>Integration status panel<\/strong> &mdash; see which events are active and manage your automation settings without leaving the dashboard.<\/li>\n<li><strong>Direct access to Reach<\/strong> &mdash; jump into the full <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> dashboard with a single click.<\/li>\n<\/ul><p>To access it, go to your store dashboard, then <strong>Email marketing<\/strong>.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-14298\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-05_09-35.png\" alt=\"\" width=\"1075\" height=\"916\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-05_09-35.png 1075w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-05_09-35-300x256.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-05_09-35-1024x873.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/08\/2026-08-05_09-35-768x654.png 768w\" sizes=\"(max-width: 1075px) 100vw, 1075px\" \/><\/p><h2 id=\"h-connect-your-hostinger-ecommerce-store-to-reach\">Connect your Hostinger eCommerce store to Reach<\/h2><p>To connect your store:<\/p><ol>\n<li>Open your <strong>Hostinger Reach dashboard<\/strong>.<\/li>\n<li>Go to <strong>Integrations<\/strong>.<\/li>\n<li>Find <strong>Hostinger eCommerce<\/strong> and click <strong>Connect<\/strong>.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-13964\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37.png\" alt=\"\" width=\"991\" height=\"559\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37.png 991w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37-300x169.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37-768x433.png 768w\" sizes=\"(max-width: 991px) 100vw, 991px\" \/><\/li>\n<li>Select the eCommerce store you want to connect.<\/li>\n<li>Click <strong>Connect store.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-13965\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37_1.png\" alt=\"\" width=\"988\" height=\"525\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37_1.png 988w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37_1-300x159.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-37_1-768x408.png 768w\" sizes=\"(max-width: 988px) 100vw, 988px\" \/><br>\n<\/strong><\/li>\n<\/ol><p>You will see a list of your eCommerce stores rather than individual sales channels.<\/p><p>For example, if you have an <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-ecommerce-what-is-hostinger-ecommerce\/\">eCommerce<\/a> business called <strong>Coffee Mugs<\/strong> with several sales channels, such as a Quick Link store and a Website Builder store, you will connect the entire <strong>Coffee Mugs<\/strong> eCommerce instance. You can later select a specific sales channel when configuring an automation.<\/p><p>Once connected, your store will appear as active on the <strong>Integrations<\/strong> page.<\/p><h2 id=\"h-what-happens-after-connecting-your-store\">What happens after connecting your store<\/h2><p>Connecting your <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> store enables two main capabilities:<\/p><ul>\n<li>Reach starts monitoring abandoned cart and purchase events from your store.<\/li>\n<li>Customers who provide marketing consent during checkout can be automatically added to Reach as subscribers.<\/li>\n<\/ul><p>If your Reach plan includes email automations, you can use these events to send <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-set-up-abandoned-cart-email-automation-for-hostinger-website-builder-stores\/\">automated emails<\/a> to customers who abandon their carts or complete a purchase.<\/p><h2 id=\"h-use-reach-ai-with-your-store-catalog\">Use Reach AI with your store catalog<\/h2><p>Once your <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> store is connected, Reach AI can pull in your store&rsquo;s products, prices, images, and discount codes automatically when you create a campaign or form. You no longer need to copy product details in manually.<\/p><p>Stores with a connected Hostinger eCommerce integration see a banner on the Reach Home screen inviting them to create a campaign with real store products.<\/p><ol>\n<li>Click <strong>Try it now<\/strong> on the banner.<\/li>\n<li>Reach prefills the AI prompt with a store-specific request, ready for you to edit before sending.<\/li>\n<\/ol><p><img decoding=\"async\" class=\"alignnone size-full wp-image-17813\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31.png\" alt=\"\" width=\"1654\" height=\"875\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31.png 1654w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31-300x159.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31-1024x542.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31-768x406.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/09\/2026-09-03_09-31-1536x813.png 1536w\" sizes=\"(max-width: 1654px) 100vw, 1654px\" \/><\/p><p>You can also mention any product name or discount code from your store while creating a campaign or form, without using the banner. Reach AI includes the matching price, image, and other details in the result automatically.<\/p><p>The eCommerce integration&rsquo;s <strong>Features<\/strong> page also lists this capability under <strong>AI that knows your store<\/strong>.<\/p><h2 id=\"h-create-an-ecommerce-email-automation\">Create an eCommerce email automation<\/h2><p>To create an automation:<\/p><ol>\n<li>Open your <strong>Hostinger Reach dashboard<\/strong>.<\/li>\n<li>Go to <strong>Automations<\/strong>.<\/li>\n<li>Click <strong>New automation<\/strong>.<\/li>\n<li>Select the <strong>eCommerce<\/strong> category.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-13966\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38.png\" alt=\"\" width=\"1022\" height=\"567\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38.png 1022w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38-300x166.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38-768x426.png 768w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/li>\n<li>Choose the automation flow you want to use, such as:\n<ul>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-set-up-abandoned-cart-email-automation-for-hostinger-website-builder-stores\/\">Abandoned cart<\/a><\/li>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/how-to-set-up-post-purchase-email-automation-in-hostinger-reach\/\">Purchase follow-up<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Customize the automation flow, email content, timing, and conditions.<\/li>\n<li>Activate the automation.<\/li>\n<\/ol><p>During the setup of eCommerce automation, Reach will confirm that your eCommerce store is connected. You can also choose a specific storefront or sales channel, such as a Quick Link store or Website Builder store inside automation trigger.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-13968\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_2.png\" alt=\"\" width=\"470\" height=\"305\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_2.png 470w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_2-300x195.png 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/p><p>For <a href=\"https:\/\/www.hostinger.com\/support\/how-to-set-up-post-purchase-email-automation-in-hostinger-reach\/\">post-purchase automation<\/a>, you can also choose to:<\/p><ul>\n<li>Apply the automation to all products.<\/li>\n<li>Enter specific product URLs to trigger the automation only for selected products.\n<ul>\n<li>The URL needs to be a link to your specific product page.<\/li>\n<\/ul>\n<\/li>\n<\/ul><h2 id=\"h-how-abandoned-cart-automations-work\">How abandoned cart automations work<\/h2><p>An <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-set-up-abandoned-cart-email-automation-for-hostinger-website-builder-stores\/\">abandoned cart automation<\/a> is triggered when a customer:<\/p><ul>\n<li>Proceeds to the checkout page.<\/li>\n<li>Enters their email address.<\/li>\n<li>Leaves the checkout without completing the purchase and 1 hour passes<\/li>\n<li>Reach automation is in <strong>active<\/strong> status<\/li>\n<\/ul><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">Reach only sends marketing emails to contacts who have agreed to receive them. The customer&rsquo;s email address must already have the Subscriber status in Hostinger Reach before they can receive an abandoned cart email.<\/div><h2 id=\"h-how-to-collect-subscribers-in-reach\">How to collect subscribers in Reach<\/h2><p>There are several ways to add subscribers to <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a>:<\/p><p><strong>Add existing subscribers manually<\/strong><\/p><p>You can <a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-import-contacts-via-csv\/\">import or manually add contacts<\/a> who have already agreed to receive your marketing emails.<\/p><p><strong>Use a signup form<\/strong><\/p><p><a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-form-builder-overview-setup-guide\/\">Create a signup form<\/a> in Reach and:<\/p><ul>\n<li>Embed it on your website.<\/li>\n<li>Share it using a direct URL.<\/li>\n<li>Use it on another supported platform.<\/li>\n<\/ul><p>Contacts who submit the form and provide marketing consent are added to your Reach audience.<\/p><p><strong>Enable marketing consent during checkout<\/strong><\/p><p>The <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> integration can also collect subscribers directly from your store checkout.<\/p><p>To enable this option:<\/p><ol>\n<li>Open your <strong>Hostinger eCommerce dashboard<\/strong>.<\/li>\n<li>Go to your store management area.<\/li>\n<li>Open <strong>Settings<\/strong>.<\/li>\n<li>Select <strong>Checkout<\/strong>.<\/li>\n<li>Enable the <strong>Marketing consent<\/strong> checkbox.<br>\n<img decoding=\"async\" class=\"alignnone size-full wp-image-13969\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_3.png\" alt=\"\" width=\"992\" height=\"668\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_3.png 992w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_3-300x202.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_3-768x517.png 768w\" sizes=\"(max-width: 992px) 100vw, 992px\" \/><\/li>\n<\/ol><p>A newsletter subscription option will then appear during checkout. Customers who select it will be automatically synced to Reach as subscribers.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-13970\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_4.png\" alt=\"\" width=\"799\" height=\"594\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_4.png 799w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_4-300x223.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-38_4-768x571.png 768w\" sizes=\"(max-width: 799px) 100vw, 799px\" \/><\/p><p>Contacts collected through checkout are tagged accordingly, making it easier to identify and organize them in Reach.<\/p><p>When checkout marketing consent is enabled, consenting contacts are automatically transferred to Hostinger Reach.<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-13971\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39.png\" alt=\"\" width=\"732\" height=\"384\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39.png 732w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39-300x157.png 300w\" sizes=\"(max-width: 732px) 100vw, 732px\" \/><\/p><p>They are added with the <strong>Subscriber<\/strong> status, which means you can include them in:<\/p><ul>\n<li>One-time email campaigns<\/li>\n<li>Abandoned cart automations<\/li>\n<li>Purchase follow-up automations<\/li>\n<li>Other supported marketing automations<\/li>\n<\/ul><p>Reach also applies a tag showing that the contact came from your eCommerce checkout and automatically creates a segment:<\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-13972\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39_2.png\" alt=\"\" width=\"803\" height=\"152\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39_2.png 803w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39_2-300x57.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/07\/2026-07-31_08-39_2-768x145.png 768w\" sizes=\"(max-width: 803px) 100vw, 803px\" \/><\/p><h2 id=\"h-summary\">Summary<\/h2><p>After connecting your <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> store to <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a>, you can:<\/p><ul>\n<li>Monitor abandoned cart and purchase events.\n<ul>\n<li>Create automated emails based on customer activity.<\/li>\n<li>Select the storefront and products to which an automation applies.<\/li>\n<\/ul>\n<\/li>\n<li>Collect marketing consent during checkout.\n<ul>\n<li>Automatically sync consenting customers to Reach as subscribers.<\/li>\n<li>Send subscribers both automated emails and one-time campaigns.<\/li>\n<\/ul>\n<\/li>\n<\/ul><p>To get started, open the <strong>Integrations<\/strong> page in <a href=\"https:\/\/www.hostinger.com\/email-marketing\">Hostinger Reach<\/a> and connect your <a href=\"https:\/\/www.hostinger.com\/ecommerce\">Hostinger eCommerce<\/a> store.<\/p><p><strong>Additional resources<\/strong>:<\/p><ul>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/hostinger-ecommerce-what-is-hostinger-ecommerce\/\">Hostinger Ecommerce: Product overview<\/a><\/li>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/hostinger-reach-how-to-connect-and-use-the-hostinger-ai-builder-agentic-mode-integration\/\">Hostinger Reach: How to connect and use the Hostinger AI Builder agentic mode integration<\/a><\/li>\n<li><a href=\"https:\/\/www.hostinger.com\/support\/how-to-integrate-wordpress-with-hostinger-reach\/\">How to integrate WordPress with Hostinger Reach<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Connect your Hostinger eCommerce store to Hostinger Reach to automate campaigns and sync subscribers.<\/p>\n","protected":false},"author":594,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-13963","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/13963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/594"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=13963"}],"version-history":[{"count":7,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/13963\/revisions"}],"predecessor-version":[{"id":17814,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/13963\/revisions\/17814"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=13963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=13963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=13963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}