{"id":1347,"date":"2019-02-08T10:36:09","date_gmt":"2019-02-08T10:36:09","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2019\/02\/08\/1583775-how-to-cancel-a-hosting-plan-at-hostinger\/"},"modified":"2026-05-13T11:12:07","modified_gmt":"2026-05-13T11:12:07","slug":"1583775-how-to-cancel-a-hosting-plan-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/1583775-how-to-cancel-a-hosting-plan-at-hostinger\/","title":{"rendered":"How to cancel a Hostinger service"},"content":{"rendered":"<p>At Hostinger, services are designed to remain active for the full duration of your billing cycle to ensure you receive the complete value of your purchase. Whether you want to delete a hosting plan, terminate a VPS, or cancel a Hostinger Mail subscription, the process involves managing your renewal settings. This article explains how to cancel a service if it&rsquo;s refundable, how to stop future charges, and what happens to your data upon expiration.<\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p>There is no delete button or menu option in hPanel for Hostinger services.<\/p>\n<\/div><h2 id=\"h-before-you-start\">Before you start<\/h2><p>Terminating any service, be it due to expiration or refund, will permanently delete all its associated data. Therefore, it is recommended to download a manual backup of your website files, databases and email to your local device.<\/p><p><strong>NOTES<\/strong><\/p><ul>\n<li>If you are using Hostinger Website Builder downloading backups to a local device is not supported.<\/li>\n<li>For Hostinger Horizons websites, you can <a href=\"https:\/\/www.hostinger.com\/support\/10771345-hostinger-horizons-how-to-export-code\/\">export the code<\/a>.<\/li>\n<\/ul><h2 id=\"h-if-your-service-is-refundable\">If your service is refundable<\/h2><p>If you are eligible for a refund according to the Hostinger <a href=\"https:\/\/www.hostinger.com\/#:~:text=Privacy%20policy-,Refund%20policy,-Terms%20of%20service\">refund policy<\/a>, requesting a refund will result in the immediate termination of the service.<\/p><ol>\n<li>Go to the <a href=\"https:\/\/hpanel.hostinger.com\/paid-invoices?_gl=1*1t7xwr5*_gcl_au*Njk0MzQ1NDY5LjE3NzcyODI0Mjc.*FPAU*Njk0MzQ1NDY5LjE3NzcyODI0Mjc.*_ga*Mzk0MDY5MTMyLjE3NzcyODI0Mjc.*_ga_73N1QWLEMH*czE3Nzg2Njg2NTQkbzU4JGcxJHQxNzc4NjY5NDQ4JGozMiRsMCRoNTQ3NDU2NzI4JGRZTDFzVVB3ci1VNjVqcUs4RGFlMXgtSUtnemVFSUZpall3*_fplc*M1B0bThKTVI2NGEwRzVlbHROQW5Qckp5eUxLeFIxMFpXYXIyQWhwV0RWZExseDNHZ2hoYnglMkZNeWRNOEtObUJIdEtuTkh2NUVhZUgwSWIwcmxNSnA3ZzhsVE1FSTNtYiUyRkhaMGt0b2pjcWpVSlNmTkRGWDN2WGMyY2tQYWl5USUzRCUzRA..\" target=\"_blank\" rel=\"noopener\">Paid invoices<\/a> page.<\/li>\n<li>Locate the service and click on <strong>Refund<\/strong>.\n<ol>\n<li>If the service is not listed on the page, or the refund button is not displayed, the service is non-refundable.<\/li>\n<\/ol>\n<\/li>\n<li>Follow the on-screen guidance to complete the request.<\/li>\n<\/ol><p>As soon as a refund is processed, the service is terminated, and all associated data is erased immediately.<\/p><h2 id=\"h-if-your-service-is-not-refundable\">If your service is not refundable<\/h2><p>If your service is outside the refund period, not eligible for a refund, or you simply wish to stop using it after the current term, you must <a href=\"https:\/\/www.hostinger.com\/support\/1583234-how-to-disable-auto-renewal-at-hostinger\/\">disable<\/a> the auto-renewal feature.<\/p><ol>\n<li>Go to hPanel <span style=\"font-weight: 400\">&rarr;<\/span> Billing <span style=\"font-weight: 400\">&rarr; <a href=\"https:\/\/hpanel.hostinger.com\/billing\/subscriptions?_gl=1*tq5izc*_gcl_au*Njk0MzQ1NDY5LjE3NzcyODI0Mjc.*FPAU*Njk0MzQ1NDY5LjE3NzcyODI0Mjc.*_ga*Mzk0MDY5MTMyLjE3NzcyODI0Mjc.*_ga_73N1QWLEMH*czE3Nzg2Njg2NTQkbzU4JGcxJHQxNzc4NjcwMTg0JGo2MCRsMCRoNTQ3NDU2NzI4JGRZTDFzVVB3ci1VNjVqcUs4RGFlMXgtSUtnemVFSUZpall3*_fplc*M1B0bThKTVI2NGEwRzVlbHROQW5Qckp5eUxLeFIxMFpXYXIyQWhwV0RWZExseDNHZ2hoYnglMkZNeWRNOEtObUJIdEtuTkh2NUVhZUgwSWIwcmxNSnA3ZzhsVE1FSTNtYiUyRkhaMGt0b2pjcWpVSlNmTkRGWDN2WGMyY2tQYWl5USUzRCUzRA..\" target=\"_blank\" rel=\"noopener\">Subscriptions<\/a><\/span>.<\/li>\n<li>Locate the service (hosting, VPS, email, domain, etc.) you wish to stop using.<\/li>\n<li>Click the&nbsp;<strong>toggle switch<\/strong> next to it to&nbsp;disable auto-renewal.<\/li>\n<li>Optionally, manually delete any existing data.<\/li>\n<\/ol><p>Once auto-renewal is disabled, the service will remain active until its expiration date. After this date, the service will be automatically canceled and deleted from your account.<\/p><p class=\"no-margin\"><strong>NOTE<\/strong><\/p><ul>\n<li>Hostinger accounts cannot be <a href=\"https:\/\/www.hostinger.com\/support\/1583261-how-to-delete-your-hostinger-profile\/\">deleted<\/a> if they have active services attached to them.<\/li>\n<\/ul><p>&nbsp;<\/p><p>By following these steps, you can manage your services with confidence, ensuring your data remains secure while you get the most out of your active subscriptions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to cancel a hosting plan at Hostinger<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[263],"tags":[],"class_list":["post-1347","post","type-post","status-publish","format-standard","hentry","category-other"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1583775-how-to-cancel-a-hosting-plan-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1583775-como-cancelar-tu-plan-de-hosting-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1583775-comment-annuler-votre-plan-d-hebergement-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1583775-cara-menonaktifkan-hosting-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/1583775-como-cancelar-seu-plano-de-hospedagem-na-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/1583775----\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1347"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1347\/revisions"}],"predecessor-version":[{"id":10563,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1347\/revisions\/10563"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1347"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1347"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}