{"id":1340,"date":"2019-02-08T10:36:09","date_gmt":"2019-02-08T10:36:09","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2019\/02\/08\/1714427-how-to-find-ftp-details-on-hpanel-at-hostinger\/"},"modified":"2026-06-08T15:33:14","modified_gmt":"2026-06-08T15:33:14","slug":"1714427-how-to-find-ftp-details-on-hpanel-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/1714427-how-to-find-ftp-details-on-hpanel-at-hostinger\/","title":{"rendered":"How to find FTP details on Hostinger hPanel"},"content":{"rendered":"<p>A File Transfer Protocol (FTP) account is automatically created after you add a custom PHP or HTML website to your web or cloud hosting plan. This guide helps you quickly locate your FTP details within the hPanel to establish a connection between your local computer and your hosting plan.<\/p><h2 id=\"h-before-you-start\">Before you start<\/h2><ul>\n<li>This guide applies to custom PHP\/HTML websites hosted on web and cloud hosting plans. Agency hosting plans do not support plain FTP, only SFTP. For agency plans, refer to the dedicated guide on <a href=\"https:\/\/www.hostinger.com\/support\/10657418-hostinger-agency-hosting-plans-how-to-use-remote-access-ssh-sftp\/\">how to use remote access<\/a>.<\/li>\n<li>Hostinger Horizons and Hostinger Website Builder are not file-based platforms. For this reason, FTP access is not supported for websites created using Hostinger Horizons or Hostinger Website Builder.<\/li>\n<\/ul><h2 id=\"h-locate-the-ftp-details-on-hpanel\">Locate the FTP details on hPanel<\/h2><p>Follow these steps:<\/p><ol>\n<li>Log in to hPanel and navigate to the <a class=\"intercom-content-link\" href=\"https:\/\/hpanel.hostinger.com\/websites\" target=\"_blank\" rel=\"noopener\">Websites<\/a> page<\/li>\n<li>Select <b>Dashboard <\/b>next to the PHP\/HTML website.<\/li>\n<li>On the sidebar, select Files &rarr; <b>FTP Accounts<\/b>.<\/li>\n<\/ol><p>You will find the FTP connection details for the main user under the <strong>FTP Access<\/strong> card, containing all the core parameters required by your client software to establish a successful <a href=\"https:\/\/www.hostinger.com\/support\/4480505-how-to-connect-to-your-hosting-using-ftp-in-hostinger\/\">remote connection<\/a>.<\/p><p class=\"intercom-container intercom-align-center\"><img decoding=\"async\" class=\"aligncenter wp-image-11231\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/hostinger-ftp-details.png\" alt=\"\" width=\"615\" height=\"393\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/hostinger-ftp-details.png 717w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/hostinger-ftp-details-300x192.png 300w\" sizes=\"(max-width: 615px) 100vw, 615px\" \/><\/p><p>The main FTP hostname, username and upload path are also displayed on the <a href=\"https:\/\/www.hostinger.com\/support\/1583276-how-to-find-the-details-of-your-hosting-plan-in-hostinger\/\">Plan Details<\/a> page of hPanel.<\/p><p>If you have created <a href=\"https:\/\/www.hostinger.com\/support\/1583246-how-to-create-additional-ftp-accounts-in-hostinger\/\">additional FTP accounts<\/a>, scroll down to find the specific hostname, directory and username, as well as to change the password if needed.<\/p><h2 id=\"h-understand-your-configuration-parameters\">Understand your configuration parameters<\/h2><div>To connect using any standard client software like FileZilla or SmartFTP, enter the FTP details displayed on this screen:<\/div><div>\n<ul>\n<li><strong>FTP IP (hostname)<\/strong>: The IP address of your hosting server. This serves as the hostname or server address in your client application configuration.<\/li>\n<li><strong>FTP Username<\/strong>: The username for the main user, it&rsquo;s a unique value for each website on your hosting plan, as well as for any additional FPT accounts you may create later.<\/li>\n<li><strong>FTP Port<\/strong>: The standard port configuration for plain, unencrypted FTP connections. This value is always set to 21.<\/li>\n<li><strong>Folder to upload files<\/strong>: The absolute server path assigned to your website. For your primary root domain, this directory is designated as <code>public_html<\/code>. Files placed outside this folder will fail to load in web browsers.<\/li>\n<li><b>Forgot your FTP password?<\/b> The option to set a new FTP password for the selected website.<\/li>\n<li><b>Recommended FTP clients<\/b> &ndash; Direct access to download the SmartFTP or FileZilla FTP clients on your local device.<\/li>\n<\/ul>\n<h2 id=\"h-change-the-ftp-password\">Change the FTP password<\/h2>\n<p>For security reasons, your account password is hidden at all times within the hPanel interface. If you are configuring a new connection or cannot recall your current credentials, you can <a href=\"\/\/www.hostinger.com\/support\/5634574-how-to-change-your-ftp-password-on-hpanel\">update your password<\/a> on this page.<\/p>\n<ol>\n<li>Click on <strong>Change FTP Password<\/strong>.<\/li>\n<li>Enter a strong, unique password that combines uppercase letters, lowercase letters, numbers, and special characters.<\/li>\n<li>Click the <strong>Change Password<\/strong> button to save the configuration.<\/li>\n<\/ol>\n<div class=\"container\">\n<div id=\"model-response-message-contentr_b61f0645d1d01eb8\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\" aria-live=\"off\">\n<p data-path-to-node=\"22\">\n<\/p><p data-path-to-node=\"22\">Your credentials are now ready to be entered into your chosen application to start managing your website&rsquo;s data using FTP.<\/p>\n<\/div>\n<p data-path-to-node=\"22\"><strong>NOTE<\/strong><\/p>\n<ul>\n<li data-path-to-node=\"22\">For a browser-based solution to access your website files, use the <a href=\"https:\/\/www.hostinger.com\/support\/4548688-basic-actions-in-the-file-manager-in-hostinger\/\"><span class=\"hljs-string\">Hostinger File Manager<\/span><\/a>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Locate your web and cloud hosting FTP details to securely connect and transfer website files.<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[193],"tags":[],"class_list":["post-1340","post","type-post","status-publish","format-standard","hentry","category-ftp-and-sftp"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1714427-how-to-find-ftp-details-on-hpanel-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1714427-como-encontrar-los-detalles-de-ftp-en-hpanel-de-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1714427-comment-trouver-les-details-du-ftp-sur-hpanel-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1714427-di-mana-saya-bisa-menemukan-detail-ftp-di-hostinger-hpanel\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/support\/1714427-como-encontrar-detalhes-de-ftp-no-hpanel-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/1714427----ftp----hpanel-a\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1340"}],"version-history":[{"count":3,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1340\/revisions"}],"predecessor-version":[{"id":11232,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1340\/revisions\/11232"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1340"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1340"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}