{"id":1320,"date":"2019-02-08T10:36:11","date_gmt":"2019-02-08T10:36:11","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2019\/02\/08\/2425385-how-to-fix-the-404-error-at-hostinger\/"},"modified":"2026-04-16T12:00:30","modified_gmt":"2026-04-16T12:00:30","slug":"2425385-how-to-fix-the-404-error-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/2425385-how-to-fix-the-404-error-at-hostinger\/","title":{"rendered":"How to Fix the 404 Error at Hostinger"},"content":{"rendered":"<p class=\"no-margin\">A <b>404 error<\/b> message is a status code indicating the server could not find the requested website. In this case, your browser was able to connect to the <b>server<\/b><i> <\/i>successfully, although the specific <b>page<\/b><i> <\/i>you&rsquo;re trying to access cannot be found.<\/p><p class=\"no-margin\">If your website is showing this error, here are the most common reasons and how to fix them:<\/p><ul>\n<li>\n<p class=\"no-margin\">If you&rsquo;ve registered a domain recently, you will need to wait for <b><a class=\"intercom-content-link\" href=\"\/support\/4146975-what-is-dns-propagation\" target=\"_blank\" rel=\"noopener\">propagation<\/a> <\/b>to complete,<b> <\/b>which can take <b>up to 24 hours<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">You haven&rsquo;t <b>added <\/b>the domain to your hosting plan: <b><a class=\"intercom-content-link\" href=\"\/support\/1583214-how-to-add-a-website\" target=\"_blank\" rel=\"noopener\">How to Add a Website<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">You are <b>mistyping<\/b> the URL &ndash; double-check the domain spelling<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">You are using <b>HTTPS<\/b> to load your website, but the <b><a class=\"intercom-content-link\" href=\"\/support\/1583258-how-to-install-lifetime-ssl-at-hostinger\" target=\"_blank\" rel=\"noopener\">SSL is not installed<\/a><\/b>, or you have <b><a class=\"intercom-content-link\" href=\"\/support\/2140906-what-to-do-if-your-website-shows-a-not-secure-mixed-content-warning\" target=\"_blank\" rel=\"noopener\">mixed content<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">The content you are trying to access is actually missing\/deleted, so you need to <a class=\"intercom-content-link\" href=\"\/support\/4283700-how-to-restore-backups-at-hostinger\" target=\"_blank\" rel=\"noopener\">restore your backup<\/a><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Your <b>browser <\/b>or <b>local DNS <\/b>is delivering cached content &ndash; <b><a class=\"intercom-content-link\" href=\"\/support\/1583501-how-to-clear-cache\" target=\"_blank\" rel=\"noopener\">clear the cache<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Your file and directory <b>permissions<\/b> are incorrect: <b><a class=\"intercom-content-link\" href=\"\/support\/1583479-how-to-fix-file-permissions\" target=\"_blank\" rel=\"noopener\">How to Fix File Permissions<\/a><\/b><\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">In case you use <b>WordPress<\/b>, you can check these possible reasons as well:<\/p><ul>\n<li>Your website was affected by malware &ndash; check the <strong><a href=\"https:\/\/www.hostinger.com\/support\/6197555-how-to-use-the-malware-scanner-at-hostinger\/\">Malware scanner<\/a> <\/strong>&nbsp;to identify affected websites and content<\/li>\n<li>\n<p class=\"no-margin\">Your permalinks are broken &ndash; <b><a class=\"intercom-content-link\" href=\"\/support\/3490582-how-to-recreate-permalinks-in-wordpress\" target=\"_blank\" rel=\"noopener\">create them again<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">You have redirect rules on your <b>.htaccess<\/b> file that cause 404 errors; in this case, you can try replacing your .htaccess file with the <b><a class=\"intercom-content-link\" href=\"https:\/\/wordpress.org\/support\/article\/htaccess\/\" target=\"_blank\" rel=\"noopener\">default one<\/a> <\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Some plugins cause 404 errors; for this, you can try <b><a class=\"intercom-content-link\" href=\"\/support\/4411258-how-to-disable-wordpress-plugins-without-access-to-the-admin-page\" target=\"_blank\" rel=\"noopener\">disabling them temporarily<\/a><\/b> to test if that helps<\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">You can also check the following video tutorial for an overview of these issues:<\/p><div class=\"intercom-h2b-video\">\n<p><iframe loading=\"lazy\" title=\"How to Fix 404 Page Not Found Error with Ease\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/TcNvcER2-HA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div><p class=\"no-margin\"><b>NOTE<\/b><\/p><ul>\n<li>\n<p class=\"no-margin\">For detailed information on any 404 errors on your website, you can check the <b><a class=\"intercom-content-link\" href=\"\/support\/5650167-how-to-use-the-access-logs-section-on-hpanel\" target=\"_blank\" rel=\"noopener\">Access Logs<\/a><\/b><\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Fixing a new website that shows a 404 error page<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[180],"tags":[],"class_list":["post-1320","post","type-post","status-publish","format-standard","hentry","category-website-troubleshooting"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/2425385-how-to-fix-the-404-error-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/2425385-por-que-tu-dominio-redirige-a-una-pagina-de-error-404-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/2425385-pourquoi-votre-domaine-redirige-t-il-vers-une-page-d-erreur-404\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/2425385-mengapa-domain-saya-dialihkan-ke-halaman-error-404-di-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/2425385-por-que-o-seu-site-apresenta-uma-pagina-de-erro-404\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/2425385----404--hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1320"}],"version-history":[{"count":3,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1320\/revisions"}],"predecessor-version":[{"id":9711,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1320\/revisions\/9711"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}