{"id":1278,"date":"2020-05-20T13:55:03","date_gmt":"2020-05-20T13:55:03","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2020\/05\/20\/4067857-what-to-do-if-the-dns-zone-editor-is-missing-or-not-working\/"},"modified":"2020-05-20T13:55:03","modified_gmt":"2020-05-20T13:55:03","slug":"4067857-what-to-do-if-the-dns-zone-editor-is-missing-or-not-working","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/4067857-what-to-do-if-the-dns-zone-editor-is-missing-or-not-working\/","title":{"rendered":"What to Do if the DNS Zone Editor Is Missing or Not Working"},"content":{"rendered":"<p class=\"no-margin\">While managing your domain&rsquo;s DNS zone in the DNS Zone Editor, you might find that the records are not saved or the editor is absent from hPanel.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Most likely, it happened because your domain and hosting are placed in two different accounts (including different emails and the same email on different brands, for example, <b><a href=\"https:\/\/www.hostinger.com\/\" target=\"_blank\" class=\"intercom-content-link\">hostinger.com<\/a><\/b> and <b><a href=\"https:\/\/www.hostinger.in\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">hostinger.in<\/a><\/b>). <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">For situations where the domain is registered and hosted at Hostinger, we implemented a security update, so to manage its DNS zone, they need to belong to <b>the same account<\/b>. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">It&rsquo;s easy to be done &ndash; you only need to move your domain from the current account to the one where the hosting order is. It&rsquo;s completely free of charge, and here&rsquo;s an instruction with all the steps needed:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><a class=\"intercom-h2b-button\" target=\"_blank\" href=\"\/support\/4068055-how-to-move-a-domain-between-hostinger-accounts\">How to Move a Domain Between Hostinger Accounts<\/a><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">As soon as your domain is in the same account as hosting, your DNS zone editor will be unlocked again &#128170; <br>&#8203;<br>&#8203;<b>NOTE<\/b><\/p><ul>\n<li>\n<p class=\"no-margin\">This applies only to domains that are registered and hosted at Hostinger<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Solving DNS zone editor not working<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[173],"tags":[],"class_list":["post-1278","post","type-post","status-publish","format-standard","hentry","category-dns-zone-management-at-hostinger"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/4067857-what-to-do-if-the-dns-zone-editor-is-missing-or-not-working\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/4067857-como-reparar-un-editor-de-zona-dns-faltante-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/4067857-comment-reparer-un-editeur-de-zone-dns-manquant-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/4067857-cara-menemukan-dns-zone-editor-di-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/4067857-como-corrigir-um-editor-de-zona-dns-ausente-no-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1278"}],"version-history":[{"count":0,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1278\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}