{"id":1229,"date":"2020-09-04T11:19:01","date_gmt":"2020-09-04T11:19:01","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2020\/09\/04\/4411258-how-to-disable-wordpress-plugins-without-access-to-the-admin-page-at-hostinger\/"},"modified":"2026-10-15T06:45:15","modified_gmt":"2026-10-15T06:45:15","slug":"4411258-how-to-disable-wordpress-plugins-without-access-to-the-admin-page-at-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/4411258-how-to-disable-wordpress-plugins-without-access-to-the-admin-page-at-hostinger\/","title":{"rendered":"How to disable WordPress plugins without access to the admin page at Hostinger"},"content":{"rendered":"<p class=\"no-margin\">There are two ways to disable WordPress plugins at Hostinger without access to the WordPress Admin area: the plugin toggles in Hostinger dashboard, or renaming plugin folders in File Manager. Disabling plugins this way helps restore a website broken by a faulty plugin.<\/p><p><strong>NOTE<\/strong><\/p><ul>\n<li>Agency Hosting plans do not have the <a data-click-id=\"hgr-post-content-link-wordpress-dashboard\" href=\"https:\/\/www.hostinger.com\/support\/5609910-how-to-use-the-wordpress-overview-in-hostinger-dashboard-at-hostinger\/\">WordPress dashboard&rsquo;<\/a>s <strong>Updates<\/strong> page. Disable plugins using the file manager instead.<\/li>\n<\/ul><h2 id=\"h_7c5287872a\">Disabling plugins via the WordPress dashboard<\/h2><p class=\"no-margin\">In your Hostinger account, go to <b><a data-click-id=\"hgr-post-content-link-websites\" class=\"intercom-content-link\" href=\"https:\/\/hpanel.hostinger.com\/websites\" target=\"_blank\" rel=\"noopener\">Websites<\/a> <\/b>&rarr;<b> Dashboard <\/b>next to the site in question. Then, search for <b>Updates <\/b>on the sidebar and click on it:<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" class=\"alignnone size-full wp-image-20188\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29.png\" alt=\"\" width=\"1651\" height=\"563\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29.png 1651w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29-300x102.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29-1024x349.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29-768x262.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_16-29-1536x524.png 1536w\" sizes=\"(max-width: 1651px) 100vw, 1651px\" \/><\/div><p class=\"no-margin\">Scroll down to the section <b>Installed plugins<\/b> to find all the plugins currently installed on your website. Move the toggle to disable or enable them:<\/p><div class=\"intercom-container\"><img decoding=\"async\" class=\"alignnone size-full wp-image-20205\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_17-03.png\" alt=\"\" width=\"1165\" height=\"678\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_17-03.png 1165w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_17-03-300x175.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_17-03-1024x596.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/10\/2026-10-09_17-03-768x447.png 768w\" sizes=\"(max-width: 1165px) 100vw, 1165px\" \/><\/div><h2 id=\"h_2ca88ee0d8\">Disabling plugins via the file manager<\/h2><p class=\"no-margin\">If you don&rsquo;t have the WordPress dashboard enabled or prefer managing data via files, you can disable the plugins using the file manager.<\/p><h3 id=\"h_af4e3789f7\">Step 1 &ndash; Go to the file manager<\/h3><p class=\"no-margin\">Open your website&rsquo;s <b><a data-click-id=\"hgr-post-content-link-file-manager\" class=\"intercom-content-link\" href=\"\/support\/4548688-basic-actions-in-file-manager\/\" target=\"_blank\" rel=\"noopener\">File Manager<\/a><\/b> and access its <b>wp-content<\/b> folder (<code>domains\/domain.tld\/public_html\/wp-content<\/code>). There, you&rsquo;ll find the <b>plugins <\/b>folder:<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2020\/09\/622201d5-14ce-4a5d-a711-bbbb645fc76e.jpg\" alt=\"Hostinger file manager showing wp-content folder with the plugins folder selected and highlighted\" width=\"500\" data-media-id=\"4792\"><\/div><h3 id=\"h_687ac9b24e\">Step 2 &ndash; Check and disable plugins<\/h3><p class=\"no-margin\">If you <b>don&rsquo;t use Elementor <\/b>on your website, rename the entire <b>plugins <\/b>folder to <b>plugins_disabled<\/b> (or any different name) &ndash; this way, you&rsquo;ll disable all the plugins inside this folder:<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2020\/09\/2af92d32-5a8c-4ee8-99fc-2f950221b9e4.jpg\" alt=\"Hostinger file manager with the plugins folder selected and the Rename option highlighted in the context menu\" width=\"400\" data-media-id=\"4793\"><\/div><p class=\"no-margin\">If you do <b>use Elementor<\/b>, rename every folder within the <b>plugins<\/b> folder<b> except Elementor<\/b>. Alternatively, you may create a new folder and move all the plugins&rsquo; folders there <b>except Elementor<\/b>.<\/p><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p class=\"no-margin\">Due to the specific architecture of Elementor, changing the plugin&rsquo;s folder name can cause a website crash. Therefore, <b>make sure not to change the Elementor folder name.<\/b><\/p>\n<\/div><p class=\"no-margin\">Both options &ndash; renaming the folders or creating a new folder and moving the plugins there &ndash; will <b>disable <\/b>plugins, as the path to files will be altered. Renaming the folders to their original names or moving them back to the \/plugins directory will <b>enable the plugins again<\/b>.<\/p><h2 id=\"h_af70e402d0\">Troubleshooting plugins<\/h2><p class=\"no-margin\">If a website starts working after disabling all plugins, it&rsquo;s necessary to identify which specific plugin causes the trouble:<\/p><ol>\n<li>\n<p class=\"no-margin\"><b>Disable all plugins <\/b>&ndash; you can do it via the <a data-click-id=\"hgr-post-content-link-wordpress-dashboard-2\" class=\"intercom-content-link\" href=\"#h_7c5287872a\" target=\"_blank\" rel=\"noopener\">WordPress dashboard<\/a> or the <a data-click-id=\"hgr-post-content-link-file-manager-2\" class=\"intercom-content-link\" href=\"#h_2ca88ee0d8\" target=\"_blank\" rel=\"noopener\">file manager<\/a><b>.<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Enable plugins <b>one by one<\/b>, and check the website via the incognito browser window after enabling each plugin.<\/p>\n<\/li>\n<\/ol><p class=\"no-margin\">Enabling plugins one at a time identifies the faulty plugin, so you can keep only that plugin disabled and restore the rest of your website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Disable WordPress plugins without admin access at Hostinger using the plugin toggles in Hostinger dashboard or by renaming folders in File Manager.<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[268],"tags":[],"class_list":["post-1229","post","type-post","status-publish","format-standard","hentry","category-wordpress-dashboard"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/4411258-how-to-disable-wordpress-plugins-without-access-to-the-admin-page-at-hostinger","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/4411258-como-deshabilitar-los-plugins-de-wordpress-sin-acceso-a-la-pagina-de-administracion-en-hostinger","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/4411258-comment-desactiver-les-extensions-de-wordpress-sans-avoir-acces-a-la-page-d-administration","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/4411258-cara-menonaktifkan-plugin-wordpress-tanpa-harus-masuk-ke-halaman-admin-di-hostinger","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/support\/4411258-como-desabilitar-os-plugins-do-wordpress-sem-acessar-a-pagina-de-administrador-na-hostinger","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/4411258-\u044f\u043a-\u0432\u0438\u043c\u043a\u043d\u0443\u0442\u0438-\u043f\u043b\u0430\u0433\u0456\u043d\u0438-wordpress-\u0431\u0435\u0437-\u0434\u043e\u0441\u0442\u0443\u043f\u0443-\u0434\u043e","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1229"}],"version-history":[{"count":6,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1229\/revisions"}],"predecessor-version":[{"id":20658,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1229\/revisions\/20658"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}