{"id":12203,"date":"2026-06-30T14:34:03","date_gmt":"2026-06-30T14:34:03","guid":{"rendered":"https:\/\/www.hostinger.com\/support\/?p=12203"},"modified":"2026-07-22T09:42:39","modified_gmt":"2026-07-22T09:42:39","slug":"hostinger-reach-automate-emails-from-form-submissions","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/hostinger-reach-automate-emails-from-form-submissions\/","title":{"rendered":"Hostinger Reach: Automate emails from form submissions"},"content":{"rendered":"<p data-path-to-node=\"0\">With <strong>Hostinger Reach<\/strong> forms, you can collect email leads from your website and automatically send them a follow-up email after they submit a specific form. This setup helps you automate your communication by instantly delivering event details, welcome messages, or resource links.<\/p><p data-path-to-node=\"1\">This is useful when you want to send targeted emails based on a specific form submission, for example:<\/p><ul data-path-to-node=\"2\">\n<li>\n<p data-path-to-node=\"2,0,0\">Thanking attendees for signing up and sharing event details, calendar links, or reminders.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,1,0\">Informing customers that you have received their inquiry and explaining the next steps.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"2,2,0\">Sharing useful resources, introducing your brand, or encouraging the next step.<\/p>\n<\/li>\n<\/ul><h3 data-path-to-node=\"3\">Recommended setup<\/h3><ol>\n<li><span style=\"font-weight: 400\">Create a Reach form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Create a dedicated segment for that form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Publish or preview the form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Submit a test email in your form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Confirm the contact appears in the segment.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Create an automation with the trigger <\/span><b>Specific segment<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Select the form&rsquo;s segment.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Activate the automation.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Test again with a new email address.<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">This ensures that only contacts who submit the selected Reach form receive the automated email.<\/span><\/p><h2 id=\"h-step-1-create-and-publish-your-reach-form\"><b>Step 1 &mdash; Create and publish your Reach form<\/b><\/h2><p><span style=\"font-weight: 400\">Before creating an automation, make sure your Reach form is fully set up and ready to collect submissions.<\/span><\/p><p><span style=\"font-weight: 400\">When creating your form, you&rsquo;ll be asked to choose how new contacts should be organized in your audience. We recommend creating a dedicated segment for each Reach form. This makes it easy to trigger automations for contacts who submit a specific form.<\/span><\/p><p><span style=\"font-weight: 400\">If you prefer to use an existing segment, you can assign a tag to the form instead. Then, update your existing segment so it also includes contacts with that tag.<\/span><\/p><p><span style=\"font-weight: 400\">For this automation setup, the recommended option is to create a dedicated segment for the form.<\/span><\/p><p><span style=\"font-weight: 400\">For example:<\/span><\/p><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Form name: Event signup form<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Segment name: Event signup leads<\/span><\/li>\n<\/ul><p><span style=\"font-weight: 400\">This way, every new contact who submits this form will be added to the &ldquo;Event signup leads&rdquo; segment automatically.<\/span><\/p><p><img decoding=\"async\" class=\"alignnone size-large wp-image-12204\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4-1024x503.png\" alt=\"\" width=\"1024\" height=\"503\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4-1024x503.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4-300x147.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4-768x377.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4-1536x754.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image1-4.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><p><img decoding=\"async\" class=\"alignnone size-large wp-image-12205\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5-1024x505.png\" alt=\"\" width=\"1024\" height=\"505\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5-1024x505.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5-300x148.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5-768x378.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5-1536x757.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image5.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><p><span style=\"font-weight: 400\">Before continuing, make sure that:<\/span><\/p><ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Your Reach form is <\/span><b>Active<\/b><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The form is added to your website (or you&rsquo;ve opened Forms Preview URL in the <\/span><i><span style=\"font-weight: 400\">Share<\/span><\/i><span style=\"font-weight: 400\"> option)&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A dedicated segment and\/or the appropriate tag has been assigned to the form<\/span><span style=\"font-weight: 400\"><br>\n<\/span><\/li>\n<\/ul><h2 id=\"h-step-2-confirm-that-the-segment-was-created\"><b>Step 2 &mdash; Confirm that the segment was created<\/b><\/h2><p><span style=\"font-weight: 400\">After creating and activating your form:<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><b>Audience<\/b><span style=\"font-weight: 400\"> in Reach.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the <\/span><b>Segments<\/b><span style=\"font-weight: 400\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Find the segment connected to your form.<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">At first, the segment may show <\/span><b>0 contacts<\/b><span style=\"font-weight: 400\">. This is expected if no one has submitted the form yet.<\/span><\/p><p><img decoding=\"async\" class=\"alignnone size-large wp-image-12206\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1-1024x427.png\" alt=\"\" width=\"1024\" height=\"427\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1-1024x427.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1-300x125.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1-768x320.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1-1536x640.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image4-1.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><h2 id=\"h-step-3-test-the-form-submission\"><b>Step 3 &mdash; Test the form submission<\/b><\/h2><p><span style=\"font-weight: 400\">Before creating the automation, test that the form correctly adds contacts to the segment.<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the form on your website or use the form preview URL.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Submit the form using a test email address.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12207\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6-1024x367.png\" alt=\"\" width=\"1024\" height=\"367\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6-1024x367.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6-300x107.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6-768x275.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6-1536x550.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image6.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br>\n<\/span><\/li>\n<li><span style=\"font-weight: 400\">Go back to <\/span><b>Audience &rarr; Segments<\/b><span style=\"font-weight: 400\">.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12208\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1-1024x493.png\" alt=\"\" width=\"1024\" height=\"493\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1-1024x493.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1-300x145.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1-768x370.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1-1536x740.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image3-1.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br>\n<\/span><\/li>\n<li><span style=\"font-weight: 400\">Open the segment connected to your form.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Check whether the test contact appears in the segment.<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">If the contact appears in the segment, the form submission is syncing correctly with Reach.<\/span><\/p><h2 id=\"h-step-4-create-the-automation\"><b>Step 4 &mdash; Create the automation<\/b><\/h2><p><span style=\"font-weight: 400\">Once your form and segment are working correctly, you can create the automation.<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><b>Automations<\/b><span style=\"font-weight: 400\"> in Reach.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click <\/span><b>New automation<\/b><span style=\"font-weight: 400\">.<br>\n<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Choose one of the automation templates from the <\/span><b>First steps<\/b><span style=\"font-weight: 400\"> section.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12209\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7-1024x484.png\" alt=\"\" width=\"1024\" height=\"484\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7-1024x484.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7-300x142.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7-768x363.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7-1536x725.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image7.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Open the automation flow.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Set the trigger to a <\/span><b>Specific segment<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Select the segment connected to your Reach form.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12210\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8-1024x484.png\" alt=\"\" width=\"1024\" height=\"484\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8-1024x484.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8-300x142.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8-768x363.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8-1536x726.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image8.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Add or edit the email that should be sent after the form is submitted.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Activate the automation.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12211\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4-1024x498.png\" alt=\"\" width=\"1024\" height=\"498\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4-1024x498.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4-300x146.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4-768x374.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4-1536x748.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image2-4.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">Now, when a <\/span><b>new<\/b><span style=\"font-weight: 400\"> subscriber submits the form and is added to this segment, the automation will start.<\/span><\/p><h2 id=\"h-step-5-test-the-automation\"><b>Step 5 &mdash; Test the automation<\/b><\/h2><p><span style=\"font-weight: 400\">To test the full flow, use an email address <\/span><b>that does not already exist <\/b><span style=\"font-weight: 400\">in your Reach contacts.<\/span><span style=\"font-weight: 400\"><br>\n<\/span><span style=\"font-weight: 400\">If you already used a test email before creating the automation:<\/span><\/p><ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><b>Audience &rarr; Contacts<\/b><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Find the test contact.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Delete the test contact.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Make sure the automation is active.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Submit the form again using that same email address (if you deleted it), or use a completely new test email.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12212\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9-1024x301.png\" alt=\"\" width=\"1024\" height=\"301\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9-1024x301.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9-300x88.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9-768x226.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9-1536x452.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image9.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Check whether the contact is added to the segment.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Confirm that the automation starts and the email is sent.<br>\n<img decoding=\"async\" class=\"alignnone size-large wp-image-12213\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10-1024x488.png\" alt=\"\" width=\"1024\" height=\"488\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10-1024x488.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10-300x143.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10-768x366.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10-1536x732.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image10.png 1999w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br>\n<\/span><\/li>\n<\/ol><p><span style=\"font-weight: 400\">This helps you test the same experience a new subscriber would have after submitting your form.<\/span><\/p><p><img decoding=\"async\" class=\"alignnone size-large wp-image-12214\" src=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11-1024x97.png\" alt=\"\" width=\"1024\" height=\"97\" srcset=\"https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11-1024x97.png 1024w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11-300x29.png 300w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11-768x73.png 768w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11-1536x146.png 1536w, https:\/\/www.hostinger.com\/support\/wp-content\/uploads\/sites\/55\/2026\/06\/image11.png 1788w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><p>You will now automatically send a targeted follow-up email to every new subscriber who fills out your Hostinger Reach form.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Set up automated email marketing workflows to send follow-up messages after form submissions<\/p>\n","protected":false},"author":591,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[296],"tags":[],"class_list":["post-12203","post","type-post","status-publish","format-standard","hentry","category-hostinger-reach"],"hreflangs":[],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/12203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/591"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=12203"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/12203\/revisions"}],"predecessor-version":[{"id":12961,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/12203\/revisions\/12961"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=12203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=12203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=12203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}