{"id":1028,"date":"2021-09-30T15:16:28","date_gmt":"2021-09-30T15:16:28","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2021\/09\/30\/5613445-how-to-fix-a-failed-lifetime-ssl-installation-in-hostinger\/"},"modified":"2026-03-16T12:12:10","modified_gmt":"2026-03-16T12:12:10","slug":"5613445-how-to-fix-a-failed-lifetime-ssl-installation-in-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/5613445-how-to-fix-a-failed-lifetime-ssl-installation-in-hostinger\/","title":{"rendered":"How to fix a failed Lifetime SSL installation in Hostinger"},"content":{"rendered":"

As soon as you add a website<\/a>, subdomain<\/a>, or parked domain<\/a> to your Web or Cloud hosting plan, an SSL is automatically installed for it. This process can take 1-2 hours to complete and for the SSL to appear as active.<\/p>

If you check the SSL on your hPanel during that time, it may appear with a Failed<\/b> status.<\/p>

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In that case, the certificate will try to reinstall automatically. If more than two hours have passed and the installation still appears as failed, there are a few things you can check in order to fix it.<\/p>

Step 1 – Verify that your domain is pointing to Hostinger<\/h2>

If the domain is not pointing to Hostinger or the propagation<\/a> is still in progress, you will find a message indicating it in the same SSL section, along with a link to the following guide: How to Point your Domain to Hostinger<\/a>.<\/p>

Once your domain is pointing, the SSL will be correctly installed in 24 hours or less.<\/p>

CDN Proxy<\/h3>

If you are using a CDN, such as Cloudflare<\/b>, make sure to temporarily set the A record to DNS only<\/b> while the SSL installation is completed. You can set it back to Proxied<\/b> once Lifetime SSL is active.<\/p>

Step 2 – Check for conflicting or missing records<\/h2>

AAAA Records<\/h3>

If your domain uses an A record (IPv4), and you do not require AAAA records (IPv6), go to your domain’s DNS zone and look for any AAAA record<\/b>.<\/p>

Make a backup of the record, for example, by saving it to a text file, then remove it<\/a>. Wait up to 24 hours for this change to propagate and proceed to the next step.<\/p>

CAA Records<\/h3>

Make sure your domain has all the required CAA records – you can check the values in the following guide: How to Manage CAA Records<\/a>.<\/p>

Step 3 – Reinstall the certificate<\/h2>

Once you have completed the previous steps, retry the installation by clicking on the options button (⋮) <\/b>→ Uninstall. <\/b>Then, install a new SSL<\/a>.<\/p>

If the domain is correctly set up, the SSL will be active in a few minutes after reinstalling. While HTTPS is forced by default, you can check it and force it manually<\/a> if needed.<\/p>

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If you’re still facing issues, try this detailed SSL Certification Guide<\/a> 💡<\/p>\n<\/div>

SSL Installation failed due to domain length<\/h2>

In some cases, SSL installation might fail if your domain name is too long. The full domain (including subdomain, domain, and extension like .com) must be 64 characters or fewer<\/b>. If your domain is 65 characters or more<\/b>, the SSL installation will not work.<\/p>

This applies to both regular domains (e.g., yourdomain.com) and subdomains (e.g., subdomain.yourdomain.com).<\/p>

❌ Examples that won’t work:<\/b><\/p>