{"id":1012,"date":"2021-11-24T13:39:53","date_gmt":"2021-11-24T13:39:53","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2021\/11\/24\/5760253-how-to-check-the-access-logs-for-hostinger-email\/"},"modified":"2026-08-06T10:12:13","modified_gmt":"2026-08-06T10:12:13","slug":"5760253-how-to-check-the-access-logs-for-hostinger-email","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/5760253-how-to-check-the-access-logs-for-hostinger-email\/","title":{"rendered":"How to check the access logs for Hostinger Email"},"content":{"rendered":"

With the Access Logs feature for Hostinger Email, you can easily get detailed information about the time and location <\/b>where your email accounts are accessed. .<\/p>

View your email access logs<\/h2>

Navigate to the Email<\/a><\/b> Accounts section<\/b><\/a> <\/b>and choose Email Logs<\/b> on the left sidebar:
\n​
\n​<\/p>

\"\"<\/div>

You’ll reach the Access <\/b>tab:
\n​<\/p>

\"\"<\/div>

There, you will find a table showing where <\/b>your email accounts were accessed, when it happened <\/b>and if the connection was successful.<\/p>

Logs are available for 30 days<\/b> and you can filter them <\/b>by protocol, status (successful, failed, or if emails were deleted<\/b> in that session), email accounts as well as date range.<\/p>

\"\"<\/div>
    \n
  1. \n

    Time<\/b> – when your email account was accessed, based on your current location<\/p>\n<\/li>\n

  2. \n

    Email account<\/b> – email account in question<\/p>\n<\/li>\n

  3. \n

    IP address<\/b> – IP address from which the email account was accesssed<\/p>\n<\/li>\n

  4. \n

    Status – <\/b>indicates whether the action succeeded or not<\/p>\n<\/li>\n

  5. \n

    Protocol – <\/b>shows the protocol <\/b>used (it will be either SMTP, IMAP, or POP3)<\/p>\n<\/li>\n<\/ol>

    In case you find an entry under Status <\/b>with Incorrect password<\/b> – we highly recommend double-checking your password and changing it<\/a><\/b> if needed.<\/p>

    You can also click on the downward arrow next to any entry for additional details<\/b>, including session duration, mail client used, traffic, and deleted messages.<\/p>

    \"\"<\/div>
    \n

    Some email clients create subsequent requests <\/b>after opening the email. This can result in the log showing multiple accesses from the same location in a short period of time.<\/p>\n<\/div>

    That’s it, now you know how to check all the information on your email access logs!<\/p>

    If your emails aren’t arriving as expected, see missing emails at Hostinger.<\/a><\/div>

     <\/p>

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    Checking access logs for your Hostinger Email<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[176],"tags":[],"class_list":["post-1012","post","type-post","status-publish","format-standard","hentry","category-hostinger-email-management"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/5760253-how-to-check-the-access-logs-for-hostinger-email\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/5760253-como-verificar-los-registros-de-acceso-para-hostinger-email\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/5760253-comment-consulter-les-journaux-d-acces-aux-emails-de-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/5760253-cara-cek-log-akses-email-hostinger\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/support\/5760253-como-verificar-o-relatorio-de-acessos-de-e-mail-da-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/5760253-----\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1012"}],"version-history":[{"count":4,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012\/revisions"}],"predecessor-version":[{"id":14753,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012\/revisions\/14753"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}