{"id":1012,"date":"2021-11-24T13:39:53","date_gmt":"2021-11-24T13:39:53","guid":{"rendered":"https:\/\/blog.hostinger.io\/support\/2021\/11\/24\/5760253-how-to-check-the-access-logs-for-hostinger-email\/"},"modified":"2026-03-11T19:39:19","modified_gmt":"2026-03-11T19:39:19","slug":"5760253-how-to-check-the-access-logs-for-hostinger-email","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/support\/5760253-how-to-check-the-access-logs-for-hostinger-email\/","title":{"rendered":"How to Check the Access Logs for Hostinger Email"},"content":{"rendered":"<p class=\"no-margin\">With the Access Logs feature for Hostinger Email, you can easily get detailed information about <b>the time and location <\/b>where your email accounts are accessed. Navigate to the <b><a href=\"\/support\/4768093-how-to-access-hostinger-email-accounts-in-hpanel\" target=\"_blank\" class=\"intercom-content-link\">Email<\/a><\/b><a href=\"\/support\/4768093-how-to-access-hostinger-email-accounts-in-hpanel\" target=\"_blank\" class=\"intercom-content-link\"> <b>Accounts section<\/b><\/a><b> <\/b>and choose <b>Email Logs<\/b> on the left sidebar:<br>&#8203;<br>&#8203;<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2021\/11\/2ccfc4b3-c58d-4a12-b993-65bb74b00588.jpg\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">You&rsquo;ll reach the <b>Access <\/b>tab:<br>&#8203;<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2021\/11\/8a28507a-b5dc-411d-99f1-8bb95d9699af.jpg\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">There, you will find a table showing <b>where <\/b>your email accounts were accessed, <b>when it happened <\/b>and if the connection was successful.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Logs are available for <b>30 days<\/b> and you can <b>filter them <\/b>by protocol, status (successful, failed, or <b>if emails were deleted<\/b> in that session), email accounts as well as date range.<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2021\/11\/6179fe37-2397-4b05-b911-ebf2ce4a4e80.jpg\"><\/div><ol>\n<li>\n<p class=\"no-margin\"><b>Time<\/b> &ndash; when your email account was accessed, based on your current location<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Email account<\/b> &ndash; email account in question<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>IP address<\/b> &ndash; IP address from which the email account was accesssed<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Status &ndash; <\/b>indicates whether the action succeeded or not<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Protocol &ndash; <\/b>shows the <b>protocol <\/b>used (it will be either SMTP, IMAP, or POP3)<\/p>\n<\/li>\n<\/ol><p class=\"no-margin\">In case you find an entry under <b>Status <\/b>with <b>Incorrect password<\/b> &ndash; we highly recommend double-checking your password and <b><a href=\"\/support\/1583468-how-to-reset-my-email-account-s-password\" target=\"_blank\" class=\"intercom-content-link\">changing it<\/a><\/b> if needed. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">You can also click on the downward arrow next to any entry for <b>additional details<\/b>, including session duration, mail client used, traffic, and deleted messages.<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/sites\/55\/2021\/11\/153fca80-9591-4d74-97a0-e62e8567e443.jpg\"><\/div><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\">\n<p class=\"no-margin\">Some email clients create <b>subsequent requests <\/b>after opening the email. This can result in the log showing multiple accesses from the same location in a short period of time.<\/p>\n<\/div><p class=\"no-margin\">That&rsquo;s it, now you know how to check all the information on your email access logs!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Checking access logs for your Hostinger Email<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[176],"tags":[],"class_list":["post-1012","post","type-post","status-publish","format-standard","hentry","category-hostinger-email-management"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/5760253-how-to-check-the-access-logs-for-hostinger-email\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/5760253-como-verificar-los-registros-de-acceso-para-hostinger-email\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/5760253-comment-consulter-les-journaux-d-acces-aux-emails-de-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/5760253-cara-cek-log-akses-email-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/5760253-como-verificar-o-relatorio-de-acessos-de-e-mail-da-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/5760253-----\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/comments?post=1012"}],"version-history":[{"count":2,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012\/revisions"}],"predecessor-version":[{"id":8646,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/posts\/1012\/revisions\/8646"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/media?parent=1012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/categories?post=1012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/support\/wp-json\/wp\/v2\/tags?post=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}