{"id":18147,"date":"2020-03-24T20:13:05","date_gmt":"2020-03-24T23:13:05","guid":{"rendered":"https:\/\/blog.hostinger.io\/pt-tutoriais\/?p=18147"},"modified":"2026-03-10T13:01:21","modified_gmt":"2026-03-10T16:01:21","slug":"err_ssl_version_or_cipher_mismatch","status":"publish","type":"post","link":"\/pt\/tutoriais\/err_ssl_version_or_cipher_mismatch","title":{"rendered":"Aprenda como resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p>O erro&nbsp;<strong>ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong>&nbsp;aparece quando o navegador n&atilde;o consegue estabelecer uma conex&atilde;o segura com o site, geralmente porque as configura&ccedil;&otilde;es de seguran&ccedil;a SSL\/TLS est&atilde;o desatualizadas ou n&atilde;o s&atilde;o compat&iacute;veis.<\/p><p>Esses protocolos s&atilde;o fundamentais para proteger dados e garantir a privacidade na internet. Por isso, &eacute; importante que tanto donos de sites quanto visitantes saibam o que &eacute; esse erro, j&aacute; que ele pode afetar a confian&ccedil;a e o acesso ao site.<\/p><p>Neste guia, vamos te mostrar as causas do erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH e como corrigir o problema passo a passo. No final, voc&ecirc; vai saber exatamente o que fazer para resolver e evitar que ele aconte&ccedil;a de novo, garantindo uma navega&ccedil;&atilde;o mais tranquila para seus usu&aacute;rios.<\/p><p>\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-o-que-e-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>O que &eacute; o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH?<\/strong><\/h2><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ad6f6b\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-err-ssl-version-or-cipher-mismatch-1024x545.png\" alt=\"Mensagem de erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH no Google Chrome.\" class=\"wp-image-51085\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>O erro&nbsp;<strong>ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong>&nbsp;aparece no Google Chrome quando o navegador detecta que o certificado&nbsp;<a href=\"\/pt\/tutoriais\/o-que-e-ssl\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Secure Sockets Layer (SSL)<\/strong><\/a>&nbsp;ou as configura&ccedil;&otilde;es de protocolo est&atilde;o incorretos, ou que o conjunto de criptografia (cipher suite) usado est&aacute; desatualizado.<\/p><p>Esse erro &eacute; uma forma do navegador proteger os usu&aacute;rios de sites que podem ser inseguros.<\/p><p>Browsers como&nbsp;<strong>Chrome<\/strong>,&nbsp;<strong>Edge<\/strong>&nbsp;e&nbsp;<strong>Safari<\/strong>&nbsp;verificam automaticamente a configura&ccedil;&atilde;o SSL de um site para garantir que ele esteja seguro. Esse processo, conhecido como handshake de&nbsp;Seguran&ccedil;a de Camada de Transporte (TLS), estabelece uma conex&atilde;o leg&iacute;tima entre o navegador e o servidor web.<\/p><p>Se qualquer uma das partes n&atilde;o oferecer suporte &agrave; vers&atilde;o padr&atilde;o do protocolo SSL ou ao conjunto de criptografia durante esse processo, o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH &eacute; ativado.<\/p><h2 class=\"wp-block-heading\" id=\"h-o-que-causa-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>O que causa o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH?<\/strong><\/h2><p>O erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH pode ser causado por v&aacute;rias raz&otilde;es, como:<\/p><ul class=\"wp-block-list\">\n<li><strong>Protocolos SSL\/TLS desatualizados ou incompat&iacute;veis<\/strong>. Se o servidor web estiver usando uma vers&atilde;o antiga do protocolo SSL\/TLS, como o&nbsp;<strong>SSL 3.0<\/strong>&nbsp;ou o&nbsp;<strong>TLS 1.0<\/strong>, pode ser que o navegador atual n&atilde;o consiga reconhecer, resultando no erro.<\/li>\n\n\n\n<li><strong>Nome do certificado expirado ou incompat&iacute;vel<\/strong>. Se o <a href=\"\/pt\/certificado-ssl-gratis\"><strong>certificado de seguran&ccedil;a SSL<\/strong><\/a> do site estiver atribu&iacute;do a um dom&iacute;nio diferente ou j&aacute; tiver expirado, o navegador exibir&aacute; uma mensagem de alerta.<\/li>\n\n\n\n<li><strong>Configura&ccedil;&otilde;es incorretas do servidor web ou CDN<\/strong>. Configura&ccedil;&otilde;es SSL erradas no servidor ou na&nbsp;<a href=\"\/pt\/tutoriais\/o-que-e-cdn\" target=\"_blank\" rel=\"noreferrer noopener\">rede de distribui&ccedil;&atilde;o de conte&uacute;do (CDN)<\/a>, como o Cloudflare, podem impedir a comunica&ccedil;&atilde;o correta entre o servidor e o navegador.<\/li>\n\n\n\n<li><strong>Problemas no navegador ou no cache<\/strong>. Os dados armazenados no cache do navegador podem conter informa&ccedil;&otilde;es SSL desatualizadas, o que entra em conflito com as configura&ccedil;&otilde;es atuais do site.<\/li>\n\n\n\n<li><strong>Interfer&ecirc;ncia do antiv&iacute;rus ou firewall<\/strong>. Alguns programas de antiv&iacute;rus ou firewalls podem bloquear conex&otilde;es seguras devido a configura&ccedil;&otilde;es erradas ou falsos positivos, fazendo com que o erro apare&ccedil;a.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-como-corrigir-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>Como corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong><\/h2><p>Confira algumas dicas para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Vale lembrar que os dois primeiros m&eacute;todos s&atilde;o voltados para os donos de sites, enquanto os passos tr&ecirc;s a seis podem ser seguidos por qualquer pessoa, incluindo os usu&aacute;rios finais.<\/p><h3 class=\"wp-block-heading\"><strong>1. Verifique o certificado SSL\/TLS<\/strong><\/h3><p>Verificar o certificado SSL\/TLS do seu site &eacute; um &oacute;timo ponto de partida para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Veja como verificar problemas com a configura&ccedil;&atilde;o SSL:<\/p><p><strong>Verificando a validade do certificado SSL<\/strong><\/p><p>Para saber se o seu certificado SSL ainda &eacute; v&aacute;lido e est&aacute; atualizado, use ferramentas online como o&nbsp;<strong>Qualys SSL Labs<\/strong>. Esta ferramenta fornece um relat&oacute;rio completo sobre as configura&ccedil;&otilde;es SSL do seu site, destacando qualquer problema que possa causar erros. Siga estes passos:<\/p><ol class=\"wp-block-list\">\n<li>Acesse a p&aacute;gina do&nbsp;<a href=\"https:\/\/www.ssllabs.com\/ssltest\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Qualys SSL Server Test<\/strong><\/a>.<\/li>\n\n\n\n<li>Insira a URL do seu site e clique em&nbsp;<strong>Submit<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ad8878\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/Qualys-SSL-Labs-SSL-Server-Test-homepage-1024x378.png\" alt=\"P&aacute;gina inicial do Qualys SSL Labs SSL Server Test.\" class=\"wp-image-51086\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Aguarde a ferramenta analisar o seu site. Ela fornecer&aacute; uma nota para a sua conex&atilde;o SSL e identificar&aacute; problemas, como um certificado SSL expirado ou suporte inadequado ao protocolo.<\/li>\n\n\n\n<li>Revise os resultados para ver se o seu certificado SSL &eacute; v&aacute;lido, foi emitido corretamente e &eacute; compat&iacute;vel com os navegadores atuais. Se o certificado estiver expirado ou inv&aacute;lido, ser&aacute; necess&aacute;rio renov&aacute;-lo ou substitu&iacute;-lo.<\/li>\n<\/ol><p><strong>Entendendo o relat&oacute;rio do Qualys SSL Labs<\/strong><\/p><p>Para corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH de forma eficaz, voc&ecirc; precisa entender os resultados fornecidos pelo Qualys. Aqui est&atilde;o quatro problemas comuns que podem aparecer no relat&oacute;rio:<\/p><ul class=\"wp-block-list\">\n<li><strong>Incompatibilidade do nome do certificado SSL<\/strong>. Isso acontece quando o nome de dom&iacute;nio no certificado SSL n&atilde;o corresponde ao URL acessado no navegador. O Qualys SSL Labs detecta essa discrep&acirc;ncia e inclui a informa&ccedil;&atilde;o no relat&oacute;rio.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/SSL-report-mismatch-1024x339.png\" alt=\"Relat&oacute;rio do Qualys SSL Labs mostrando incompatibilidade de certificado SSL.\" class=\"wp-image-51090\"><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Certificado SSL inv&aacute;lido<\/strong>. Esse erro ocorre quando o certificado expirou, n&atilde;o foi emitido por uma autoridade certificadora confi&aacute;vel ou foi instalado incorretamente. Nesse caso, ser&aacute; necess&aacute;rio atualizar ou reinstalar o certificado.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ada1aa\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-T.png\" alt=\"Avalia&ccedil;&atilde;o de seguran&ccedil;a T do teste SSL do Qualys SSL Labs.\" class=\"wp-image-51089\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Cipher suite RC4<\/strong>. O teste do SSL Labs verifica o conjunto de criptografia (cipher suite) atual do servidor. Se ele ainda usar o conjunto RC4, considerado inseguro, o relat&oacute;rio sinalizar&aacute; esse problema. Atualize a configura&ccedil;&atilde;o do servidor para desativar o RC4 e usar um conjunto de criptografia seguro.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7adb16a\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-F-cipher.png\" alt=\"Avalia&ccedil;&atilde;o F do teste SSL do Qualys SSL Labs devido a cipher suite inseguro.\" class=\"wp-image-51087\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Vers&atilde;o antiga do TLS<\/strong>. A ferramenta tamb&eacute;m identifica a vers&atilde;o do TLS que o seu site est&aacute; usando. Ela deve ser, no m&iacute;nimo, o TLS 1.2, j&aacute; que os navegadores atuais n&atilde;o suportam mais vers&otilde;es antigas, como TLS 1.0 e TLS 1.1. Se o seu site ainda usar uma vers&atilde;o desatualizada, entre em contato com o provedor de hospedagem para atualizar a vers&atilde;o do TLS.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7adc5f6\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-F-TLS.png\" alt=\"Avalia&ccedil;&atilde;o F do teste SSL do Qualys SSL Labs devido &agrave; vers&atilde;o antiga do TLS.\" class=\"wp-image-51088\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p><strong>Investigando um nome de certificado incompat&iacute;vel<\/strong><\/p><p>Se a ferramenta do Qualys SSL Labs detectar uma incompatibilidade no nome do certificado SSL, use o&nbsp;<strong>Google Chrome DevTools<\/strong>&nbsp;para confirmar quais nomes de dom&iacute;nio est&atilde;o cobertos pelo seu certificado. Veja como:<\/p><ol class=\"wp-block-list\">\n<li>Clique com o bot&atilde;o direito do mouse em qualquer lugar de uma guia do Chrome e selecione&nbsp;<strong>Inspecionar<\/strong>.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Seguran&ccedil;a&nbsp;<\/strong>&rarr;&nbsp;<strong>Exibir certificado&nbsp;<\/strong>para ver as informa&ccedil;&otilde;es do certificado.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7add5ae\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/view-certificate.png\" alt=\"Tela de visualiza&ccedil;&atilde;o de certificado no Google Chrome.\" class=\"wp-image-51096\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Na janela do certificado, navegue at&eacute;&nbsp;<strong>Detalhes&nbsp;<\/strong>&rarr;&nbsp;<strong>Nome alternativo do assunto do certificado<\/strong>. Isso mostrar&aacute; todos os nomes de dom&iacute;nio cobertos pelo certificado.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ade1e7\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-certificate-viewer-certificate-subject-alternative-name-highlighted-821x1024.png\" alt=\"Janela de visualiza&ccedil;&atilde;o de certificado no Google Chrome com o campo Nome Alternativo do Assunto do Certificado destacado.\" class=\"wp-image-51092\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Revise a lista de nomes de dom&iacute;nio para garantir que correspondem ao URL acessado. Se houver alguma discrep&acirc;ncia,&nbsp;<a href=\"\/pt\/tutoriais\/como-redirecionar-dominio-para-www\" target=\"_blank\" rel=\"noreferrer noopener\">redirecione o tr&aacute;fego<\/a>&nbsp;para o dom&iacute;nio correto ou use um&nbsp;<a href=\"https:\/\/www-ssl-com.translate.goog\/article\/what-is-a-wildcard-ssl-certificate\/?_x_tr_sl=en&amp;_x_tr_tl=pt&amp;_x_tr_hl=pt&amp;_x_tr_pto=tc\" target=\"_blank\" rel=\"noreferrer noopener\">certificado wildcard<\/a>&nbsp;(curinga) que cubra m&uacute;ltiplos subdom&iacute;nios.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>2. Reconfigure as configura&ccedil;&otilde;es SSL<\/strong><\/h3><p>Reconfigurar as configura&ccedil;&otilde;es SSL pode corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH caso configura&ccedil;&otilde;es incorretas sejam a causa. Veja como fazer isso em servi&ccedil;os como Hostinger e Cloudflare:<\/p><p><strong>Reconfigurando as configura&ccedil;&otilde;es SSL no Hostinger para SSL Vital&iacute;cio<\/strong><\/p><p>O Hostinger oferece um certificado SSL gratuito do Lifetime SSL para todos os nossos&nbsp;<a href=\"\/pt\/hospedagem-de-sites\" target=\"_blank\" rel=\"noreferrer noopener\">planos de hospedagem<\/a>. Voc&ecirc; pode atualizar as configura&ccedil;&otilde;es SSL atrav&eacute;s do hPanel, seguindo as instru&ccedil;&otilde;es abaixo:<\/p><ol class=\"wp-block-list\">\n<li>Fa&ccedil;a login no&nbsp;<a href=\"\/pt\/tutoriais\/hpanel\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>hPanel<\/strong><\/a>&nbsp;usando sua conta Hostinger.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Sites &rarr; Painel<\/strong>.<\/li>\n\n\n\n<li>Na barra lateral esquerda, selecione&nbsp;<strong>Seguran&ccedil;a &rarr; SSL<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7adf701\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/seguranca-ssl-hpanel.png\" alt=\"op&ccedil;&atilde;o SSL em destaque no menu seguran&ccedil;a do hpanel\" class=\"wp-image-51103\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Clique no&nbsp;<strong>menu de tr&ecirc;s pontos&nbsp;<\/strong>e selecione&nbsp;<strong>Desinstalar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae1f2a\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"312\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2024\/10\/desinstalar-ssl-hpanel-1024x312.png\" alt=\"desinstalar ssl pelo hpanel\" class=\"wp-image-46208\" srcset=\"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png 1024w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel-300x91.png 300w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel-150x46.png 150w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel-768x234.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Instalar SSL<\/strong>&nbsp;ap&oacute;s selecionar o nome do dom&iacute;nio para reabilitar o SSL.<\/li>\n\n\n\n<li>Aguarde at&eacute; que o SSL seja ativado para o seu dom&iacute;nio. Quando terminar, clique novamente no&nbsp;<strong>menu de tr&ecirc;s pontos<\/strong>&nbsp;e selecione&nbsp;<strong>For&ccedil;ar HTTPS<\/strong>&nbsp;para garantir que todo o tr&aacute;fego seja redirecionado de forma segura.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Avan&ccedil;ado &rarr; Gerenciador de cache&nbsp;<\/strong>e clique em&nbsp;<strong>Limpar tudo&nbsp;<\/strong>para apagar todos os dados em cache que apontam para a configura&ccedil;&atilde;o SSL antiga.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae3162\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/gerenciamento-de-cache-hpanel-1024x534.png\" alt=\"gerenciamento de cache no hpanel\" class=\"wp-image-51104\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><figure class=\"wp-block-image size-large\"><a href=\"\/pt\/hospedagem-barata\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/blog.hostinger.io\/pt-tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner-1024x300.png\" alt=\"\" class=\"wp-image-32927\" srcset=\"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png 1024w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner-300x88.png 300w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner-150x44.png 150w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner-768x225.png 768w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner-1536x450.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><p><strong>Reconfigurando as configura&ccedil;&otilde;es SSL via Cloudflare para SSL Universal<\/strong><\/p><p>Se voc&ecirc; usa&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/developers.cloudflare.com\/ssl\/edge-certificates\/universal-ssl\"><strong>o SSL Universal da Cloudflare<\/strong><\/a>, ser&aacute; necess&aacute;rio ajustar as configura&ccedil;&otilde;es SSL por meio do painel de controle. Veja como:<\/p><ol class=\"wp-block-list\">\n<li>Fa&ccedil;a login no&nbsp;<a href=\"https:\/\/dash.cloudflare.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">painel do Cloudflare<\/a>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>SSL\/TLS&nbsp;<\/strong>no painel superior.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/SSL-TLS-1024x113.png\" alt=\"&Iacute;cone representando SSL\/TLS, protocolos de seguran&ccedil;a de conex&atilde;o.\" class=\"wp-image-51102\"><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>V&aacute; para a aba&nbsp;<strong>Certificados de borda<\/strong>.<\/li>\n\n\n\n<li>Role para baixo e encontre o bot&atilde;o&nbsp;<strong>Desativar SSL Universal<\/strong>&nbsp;para desativar o SSL.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae5172\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/disable-universal-SSL-1024x241.png\" alt=\"Bot&atilde;o para desativar o SSL Universal no painel do Cloudflare.\" class=\"wp-image-51099\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Aguarde alguns minutos para o processo ser conclu&iacute;do, ent&atilde;o clique em&nbsp;<strong>Ativar SSL Universal<\/strong>&nbsp;para reativ&aacute;-lo.<\/li>\n\n\n\n<li>Volte ao painel superior e selecione&nbsp;<strong>Cache<\/strong>.<\/li>\n\n\n\n<li>Navegue at&eacute;&nbsp;<strong>Configura&ccedil;&atilde;o &rarr; Limpar cache &rarr; Limpar tudo&nbsp;<\/strong>para limpar o cache.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/purge-everything-1024x350.png\" alt=\"Op&ccedil;&atilde;o para limpar todo o cache no painel do Cloudflare.\" class=\"wp-image-51101\"><\/figure><\/div><p>Independente do servi&ccedil;o, aguarde alguns minutos ap&oacute;s completar esses passos. Depois, volte ao seu site para verificar se o problema foi resolvido.<\/p><h3 class=\"wp-block-heading\"><strong>3. Ative o suporte &agrave; vers&atilde;o mais recente do TLS<\/strong><\/h3><p>Ativar a vers&atilde;o mais recente do TLS no seu navegador pode ajudar a resolver o problema ERR_SSL_VERSION_OR_CIPHER_MISMATCH. A vers&atilde;o mais atual, o&nbsp;<strong>TLS 1.3<\/strong>, &eacute; amplamente compat&iacute;vel com os navegadores modernos.<\/p><p>No entanto, pode haver casos em que voc&ecirc; precise ativar vers&otilde;es mais antigas do TLS para fins de teste. Veja como gerenciar o suporte ao TLS no navegador:<\/p><p><strong>Ativando o TLS 1.3 em vers&otilde;es mais antigas do navegador<\/strong><\/p><p>A maioria dos navegadores, incluindo o Google Chrome, j&aacute; suporta o TLS 1.3 por padr&atilde;o. No entanto, se voc&ecirc; estiver usando uma vers&atilde;o mais antiga do Chrome, pode ser necess&aacute;rio ativ&aacute;-lo manualmente:<\/p><ol class=\"wp-block-list\">\n<li>Abra o Chrome e digite&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>na barra de endere&ccedil;os.<\/li>\n\n\n\n<li>No campo de pesquisa, digite&nbsp;<strong>TLS<\/strong>.<\/li>\n\n\n\n<li>Procure as op&ccedil;&otilde;es&nbsp;<strong>TLS 1.3&nbsp;<\/strong>e defina-as como&nbsp;<strong>Ativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae66b1\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-experiments-tls-1024x552.png\" alt=\"Configura&ccedil;&atilde;o experimental de TLS no Google Chrome.\" class=\"wp-image-51100\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Reiniciar&nbsp;<\/strong>para reiniciar o Chrome e garantir que as altera&ccedil;&otilde;es tenham efeito.<\/li>\n<\/ol><p><strong>Ativando vers&otilde;es mais antigas do TLS<\/strong><\/p><p>&Agrave;s vezes, voc&ecirc; pode precisar testar se vers&otilde;es mais antigas do TLS, como&nbsp;<strong>TLS 1.0<\/strong>&nbsp;ou&nbsp;<strong>1.1<\/strong>, est&atilde;o causando o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Embora n&atilde;o seja recomendado manter essas vers&otilde;es, voc&ecirc; pode ativ&aacute;-las temporariamente para fins de teste.<\/p><p>Para usu&aacute;rios do Chrome, veja como fazer isso:<\/p><ol class=\"wp-block-list\">\n<li>Digite&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>na barra de endere&ccedil;o e pressione&nbsp;<strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Procure por&nbsp;<strong>TLS&nbsp;<\/strong>no campo de pesquisa.<\/li>\n\n\n\n<li>Encontre a op&ccedil;&atilde;o&nbsp;<strong>For&ccedil;ar descontinua&ccedil;&atilde;o das vers&otilde;es antigas do TLS<\/strong>&nbsp;e defina-a como&nbsp;<strong>Desativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae76f4\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/chrome-TLS.png\" alt=\"Configura&ccedil;&atilde;o do TLS no Google Chrome.\" class=\"wp-image-51091\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Reinicie o Chrome para aplicar as altera&ccedil;&otilde;es.<\/li>\n<\/ol><p>Se voc&ecirc; usa o Windows, tamb&eacute;m pode ativar todas as vers&otilde;es do TLS no seu sistema com estes passos.<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Painel de Controle &rarr; Centro de Rede e Compartilhamento &rarr; Propriedades da Internet<\/strong>.<\/li>\n\n\n\n<li>Selecione a guia&nbsp;<strong>Avan&ccedil;ado&nbsp;<\/strong>e marque as caixas&nbsp;<strong>Usar TLS 1.0<\/strong>,&nbsp;<strong>Usar TLS 1.1<\/strong>,&nbsp;<strong>Usar TLS 1.2&nbsp;<\/strong>e&nbsp;<strong>Usar TLS 1.3 (experimental)<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae8561\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/TLS-versions.png\" alt=\"Op&ccedil;&otilde;es de vers&otilde;es do TLS nas configura&ccedil;&otilde;es de rede do Windows.\" class=\"wp-image-51095\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>OK&nbsp;<\/strong>para salvar suas configura&ccedil;&otilde;es.<\/li>\n<\/ol><p>    <p class=\"warning\">\n        <strong>Aten&ccedil;&atilde;o!&nbsp;<\/strong>Voc&ecirc; deve ativar vers&otilde;es antigas do TLS apenas temporariamente para testes. Manter essas configura&ccedil;&otilde;es ativadas n&atilde;o &eacute; seguro para a navega&ccedil;&atilde;o regular, j&aacute; que vers&otilde;es mais antigas n&atilde;o s&atilde;o mais compat&iacute;veis e podem exp&ocirc;-lo a vulnerabilidades.    <\/p>\n    \n\n\n\n<\/p><h3 class=\"wp-block-heading\"><strong>4. Desative o protocolo QUIC<\/strong><\/h3><p>O protocolo Quick UDP Internet Connection (QUIC) &eacute; um projeto experimental desenvolvido pelo Google para melhorar a velocidade e a confiabilidade de aplicativos web que utilizam o protocolo User Datagram Protocol (UDP).<\/p><p>Embora o QUIC possa ser uma alternativa eficaz a solu&ccedil;&otilde;es de seguran&ccedil;a bem conhecidas, como TCP, HTTP\/2 e TLS\/SSL, ele pode, em alguns casos, causar erros SSL, como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH.<\/p><p>Desativar o protocolo QUIC no seu navegador pode ajudar a resolver esse problema. Veja como fazer isso no Google Chrome:<\/p><ol class=\"wp-block-list\">\n<li>Acesse&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>e pesquise&nbsp;<strong>QUIC<\/strong>.<\/li>\n\n\n\n<li>Mude o valor de&nbsp;<strong>Experimental QUIC protocol<\/strong>&nbsp;para&nbsp;<strong>Desativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7ae964b\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-experiments-enabled-highlighted-1024x505.png\" alt=\"Op&ccedil;&atilde;o de protocolo TLS 1.3 ativada nas configura&ccedil;&otilde;es experimentais do Google Chrome.\" class=\"wp-image-51093\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Reinicie o navegador.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>5. Limpe o hist&oacute;rico e o cache do seu navegador<\/strong><\/h3><p>O cache do seu navegador armazena dados, como textos, imagens e arquivos de sites que voc&ecirc; j&aacute; visitou, permitindo que eles carreguem mais rapidamente nas visitas seguintes.<\/p><p>No entanto, se um site atualizar seu certificado SSL ou configura&ccedil;&otilde;es, o cache pode ficar desatualizado, causando problemas como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH.&nbsp;<a href=\"\/pt\/tutoriais\/como-limpar-o-cache-do-navegador\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Limpar o cache do navegador<\/strong><\/a>&nbsp;pode ajudar a resolver esses problemas.<\/p><p>Aqui est&aacute; um guia para usu&aacute;rios do Google Chrome:<\/p><ol class=\"wp-block-list\">\n<li>Clique no&nbsp;<strong>menu de tr&ecirc;s pontos&nbsp;<\/strong>no canto superior direito e selecione&nbsp;<strong>Configura&ccedil;&otilde;es<\/strong>.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Privacidade e seguran&ccedil;a &rarr; Limpar dados de navega&ccedil;&atilde;o<\/strong>.<\/li>\n\n\n\n<li>Na janela pop-up, selecione o per&iacute;odo de tempo para a exclus&atilde;o, como<strong>&nbsp;Todo o per&iacute;odo<\/strong>.<\/li>\n\n\n\n<li>Marque a op&ccedil;&atilde;o&nbsp;<strong>Imagens e arquivos armazenados em cache<\/strong>. Voc&ecirc; tamb&eacute;m pode selecionar outras op&ccedil;&otilde;es conforme necess&aacute;rio.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7aea148\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"948\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2022\/03\/dados-navegacao-chrome-1-1024x948.png\" alt=\"limpando dados de navega&ccedil;&atilde;o no chrome\" class=\"wp-image-44167\" srcset=\"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png 1024w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1-300x278.png 300w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1-150x139.png 150w, https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1-768x711.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Limpar dados<\/strong>.<\/li>\n<\/ol><p>Depois, tente acessar o site novamente. Se o erro persistir, considere limpar o estado SSL. Vale lembrar que essa op&ccedil;&atilde;o est&aacute; dispon&iacute;vel apenas no Windows:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Painel de Controle &rarr; Central de Rede e Compartilhamento &rarr; Propriedades da Internet<\/strong>.<\/li>\n\n\n\n<li>Na aba&nbsp;<strong>Conte&uacute;do<\/strong>, clique em&nbsp;<strong>Limpar o estado SSL<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7aeb097\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/windows-internet-properties-content-clear-ssl-state-highlighted-1.png\" alt=\"Configura&ccedil;&atilde;o de 'Limpar o estado SSL' nas propriedades de internet do Windows.\" class=\"wp-image-51097\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>OK<\/strong>.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>6. Revise as configura&ccedil;&otilde;es do antiv&iacute;rus e firewall<\/strong><\/h3><p>&Agrave;s vezes, o software antiv&iacute;rus ou as configura&ccedil;&otilde;es de firewall podem bloquear conex&otilde;es seguras, resultando em problemas como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Configura&ccedil;&otilde;es incorretas ou os certificados SSL do software podem causar alarmes falsos, sinalizando sites seguros como perigosos.<\/p><p><strong>Desativando temporariamente o antiv&iacute;rus e o firewall<\/strong><\/p><p>Se voc&ecirc; usa o Windows, siga estas etapas:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Configura&ccedil;&otilde;es &rarr; Privacidade e seguran&ccedil;a &rarr; Seguran&ccedil;a do Windows<\/strong>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>Prote&ccedil;&atilde;o contra v&iacute;rus e amea&ccedil;as &rarr; Gerenciar configura&ccedil;&otilde;es<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7aec6ad\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/windows-virus-threat-protection-manage-settings-highlighted.png\" alt=\"Configura&ccedil;&atilde;o de gerenciamento de prote&ccedil;&atilde;o contra v&iacute;rus e amea&ccedil;as no Windows.\" class=\"wp-image-51098\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Desative a op&ccedil;&atilde;o&nbsp;<strong>Prote&ccedil;&atilde;o em tempo real<\/strong>&nbsp;e clique em&nbsp;<strong>Sim<\/strong>&nbsp;para confirmar.<\/li>\n<\/ol><p>Aqui est&atilde;o as instru&ccedil;&otilde;es para usu&aacute;rios do macOS:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Configura&ccedil;&otilde;es do sistema &rarr; Rede &rarr; Firewall<\/strong>.<\/li>\n\n\n\n<li>Desative a op&ccedil;&atilde;o&nbsp;<strong>Firewall<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"69f8fa7aed5d3\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-content\/uploads\/sites\/53\/2020\/03\/macos-network-firewall-highlighted-1-1024x440.png\" alt=\"Configura&ccedil;&atilde;o do firewall na se&ccedil;&atilde;o de rede do macOS.\" class=\"wp-image-51094\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Ampliar\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Se voc&ecirc; usa um programa antiv&iacute;rus de terceiros, procure a op&ccedil;&atilde;o para desativar temporariamente a prote&ccedil;&atilde;o em tempo real, escudo web ou firewall. Essa op&ccedil;&atilde;o pode estar listada como&nbsp;<strong>Pausar prote&ccedil;&atilde;o<\/strong>,&nbsp;<strong>Desligar<\/strong>&nbsp;ou&nbsp;<strong>Desabilitar<\/strong>.<\/p><p>Ap&oacute;s desativar esses programas de seguran&ccedil;a, tente acessar o site novamente para verificar se o erro persiste.<\/p><p><strong>Ajuste as configura&ccedil;&otilde;es do antiv&iacute;rus e do firewall<\/strong><\/p><p>Se ficar claro que o antiv&iacute;rus ou firewall est&aacute; causando o problema, considere ajustar as configura&ccedil;&otilde;es para evitar que eles bloqueiem sites seguros:<\/p><ul class=\"wp-block-list\">\n<li><strong>Desative a varredura SSL ou HTTPS.&nbsp;<\/strong>Verifique as configura&ccedil;&otilde;es do software para essas op&ccedil;&otilde;es e desative-as. Essas funcionalidades podem interferir em certificados SSL leg&iacute;timos e causar erros.<\/li>\n\n\n\n<li><strong>Adicione o site &agrave; lista de exce&ccedil;&otilde;es.&nbsp;<\/strong>Coloque o site afetado na lista de sites confi&aacute;veis ou exce&ccedil;&otilde;es para garantir que ele n&atilde;o seja bloqueado no futuro.<\/li>\n\n\n\n<li><strong>Procure orienta&ccedil;&atilde;o profissional<\/strong>. Se n&atilde;o souber como configurar corretamente as op&ccedil;&otilde;es, consulte a equipe de suporte do software ou a documenta&ccedil;&atilde;o oficial.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-conclusao\"><strong>Conclus&atilde;o<\/strong><\/h2><p>Para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH, os donos de sites podem come&ccedil;ar verificando o certificado SSL\/TLS e, em seguida, reconfigurando as configura&ccedil;&otilde;es SSL.<\/p><p>Para os visitantes, tente ativar o suporte &agrave; vers&atilde;o mais recente do TLS, desativar o protocolo QUIC, limpar o cache do navegador e revisar as configura&ccedil;&otilde;es do antiv&iacute;rus e firewall para garantir que n&atilde;o est&atilde;o bloqueando conex&otilde;es seguras.<\/p><p>Verificar regularmente, renovar certificados e atualizar as configura&ccedil;&otilde;es SSL\/TLS pode manter a seguran&ccedil;a do site e prevenir problemas como esse no futuro. Se voc&ecirc; tiver alguma d&uacute;vida ou dicas adicionais para corrigir esse erro, fique &agrave; vontade para compartilh&aacute;-las na se&ccedil;&atilde;o de coment&aacute;rios abaixo.<\/p><h2 class=\"wp-block-heading\" id=\"h-perguntas-frequentes-sobre-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>Perguntas frequentes sobre o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong><\/h2><div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-694414655e9a8\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como corrigir o erro &ldquo;ERR_SSL_VERSION_OR_CIPHER_MISMATCH&rdquo;?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Para corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH, verifique o seu certificado SSL\/TLS, reconfigure as configura&ccedil;&otilde;es SSL, ative o TLS 1.3, desative o protocolo QUIC, limpe o cache do navegador e revise os programas de antiv&iacute;rus ou firewall para poss&iacute;veis conflitos.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-694414655e9ac\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como atualizar minha vers&atilde;o do SSL para resolver o erro?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Para atualizar sua vers&atilde;o do SSL, ative o&nbsp;TLS 1.3&nbsp;no seu servidor acessando as configura&ccedil;&otilde;es SSL\/TLS no painel de controle de hospedagem ou na configura&ccedil;&atilde;o do servidor. Para melhorar a seguran&ccedil;a e a compatibilidade, desative vers&otilde;es antigas como&nbsp;TLS 1.0&nbsp;e&nbsp;1.1.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-694414655e9ad\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">E se o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH persistir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Se o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH continuar, entre em contato com o provedor de hospedagem para obter suporte, revise as configura&ccedil;&otilde;es do servidor, redefina as configura&ccedil;&otilde;es de rede, reinstale o navegador e atualize o sistema operacional do seu dispositivo para melhorar a compatibilidade.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>O erro&nbsp;ERR_SSL_VERSION_OR_CIPHER_MISMATCH&nbsp;aparece quando o navegador n&atilde;o consegue estabelecer uma conex&atilde;o segura com o site, geralmente porque as configura&ccedil;&otilde;es de seguran&ccedil;a SSL\/TLS est&atilde;o desatualizadas ou n&atilde;o s&atilde;o compat&iacute;veis. Esses protocolos s&atilde;o fundamentais para proteger dados e garantir a privacidade na internet. Por isso, &eacute; importante que tanto donos de sites quanto visitantes saibam o que &eacute; [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/pt\/tutoriais\/err_ssl_version_or_cipher_mismatch\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":356,"featured_media":18148,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"ERR_SSL_VERSION_OR_CIPHER_MISMATCH: como resolver","rank_math_description":"Erros de SSL est\u00e3o entre os problemas mais encontrados por usu\u00e1rios da internet. Aprenda como resolver o ERR_SSL_VERSION_OR_CIPHER_MISMATCH!","rank_math_focus_keyword":"err_ssl_version_or_cipher_mismatch","footnotes":""},"categories":[4941],"tags":[7083],"class_list":["post-18147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-desenvolvimento-web","tag-erro-de-conexao-ssl"],"hreflangs":[{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/tutoriais\/err_ssl_version_or_cipher_mismatch","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/pt\/tutoriais\/err_ssl_version_or_cipher_mismatch","default":0}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/posts\/18147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/users\/356"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/comments?post=18147"}],"version-history":[{"count":15,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/posts\/18147\/revisions"}],"predecessor-version":[{"id":49361,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/posts\/18147\/revisions\/49361"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/media\/18148"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/media?parent=18147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/categories?post=18147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/pt\/tutoriais\/wp-json\/wp\/v2\/tags?post=18147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}