{"id":18147,"date":"2020-03-24T20:13:05","date_gmt":"2020-03-24T23:13:05","guid":{"rendered":"https:\/\/blog.hostinger.io\/pt-tutoriais\/?p=18147"},"modified":"2026-03-10T13:01:21","modified_gmt":"2026-03-10T16:01:21","slug":"err_ssl_version_or_cipher_mismatch","status":"publish","type":"post","link":"\/pt\/tutoriais\/err_ssl_version_or_cipher_mismatch","title":{"rendered":"Aprenda como resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p class=\"wp-block-paragraph\">O erro&nbsp;<strong>ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong>&nbsp;aparece quando o navegador n&atilde;o consegue estabelecer uma conex&atilde;o segura com o site, geralmente porque as configura&ccedil;&otilde;es de seguran&ccedil;a SSL\/TLS est&atilde;o desatualizadas ou n&atilde;o s&atilde;o compat&iacute;veis.<\/p><p class=\"wp-block-paragraph\">Esses protocolos s&atilde;o fundamentais para proteger dados e garantir a privacidade na internet. Por isso, &eacute; importante que tanto donos de sites quanto visitantes saibam o que &eacute; esse erro, j&aacute; que ele pode afetar a confian&ccedil;a e o acesso ao site.<\/p><p class=\"wp-block-paragraph\">Neste guia, vamos te mostrar as causas do erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH e como corrigir o problema passo a passo. No final, voc&ecirc; vai saber exatamente o que fazer para resolver e evitar que ele aconte&ccedil;a de novo, garantindo uma navega&ccedil;&atilde;o mais tranquila para seus usu&aacute;rios.<\/p><p>\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-o-que-e-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>O que &eacute; o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH?<\/strong><\/h2><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488492e1\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488492e1\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-err-ssl-version-or-cipher-mismatch.png\/w=1024,h=1024,fit=scale-down\" alt=\"Mensagem de erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH no Google Chrome.\" class=\"wp-image-51085\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">O erro&nbsp;<strong>ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong>&nbsp;aparece no Google Chrome quando o navegador detecta que o certificado&nbsp;<a href=\"\/pt\/tutoriais\/o-que-e-ssl\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Secure Sockets Layer (SSL)<\/strong><\/a>&nbsp;ou as configura&ccedil;&otilde;es de protocolo est&atilde;o incorretos, ou que o conjunto de criptografia (cipher suite) usado est&aacute; desatualizado.<\/p><p class=\"wp-block-paragraph\">Esse erro &eacute; uma forma do navegador proteger os usu&aacute;rios de sites que podem ser inseguros.<\/p><p class=\"wp-block-paragraph\">Browsers como&nbsp;<strong>Chrome<\/strong>,&nbsp;<strong>Edge<\/strong>&nbsp;e&nbsp;<strong>Safari<\/strong>&nbsp;verificam automaticamente a configura&ccedil;&atilde;o SSL de um site para garantir que ele esteja seguro. Esse processo, conhecido como handshake de&nbsp;Seguran&ccedil;a de Camada de Transporte (TLS), estabelece uma conex&atilde;o leg&iacute;tima entre o navegador e o servidor web.<\/p><p class=\"wp-block-paragraph\">Se qualquer uma das partes n&atilde;o oferecer suporte &agrave; vers&atilde;o padr&atilde;o do protocolo SSL ou ao conjunto de criptografia durante esse processo, o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH &eacute; ativado.<\/p><h2 class=\"wp-block-heading\" id=\"h-o-que-causa-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>O que causa o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH?<\/strong><\/h2><p class=\"wp-block-paragraph\">O erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH pode ser causado por v&aacute;rias raz&otilde;es, como:<\/p><ul class=\"wp-block-list\">\n<li><strong>Protocolos SSL\/TLS desatualizados ou incompat&iacute;veis<\/strong>. Se o servidor web estiver usando uma vers&atilde;o antiga do protocolo SSL\/TLS, como o&nbsp;<strong>SSL 3.0<\/strong>&nbsp;ou o&nbsp;<strong>TLS 1.0<\/strong>, pode ser que o navegador atual n&atilde;o consiga reconhecer, resultando no erro.<\/li>\n\n\n\n<li><strong>Nome do certificado expirado ou incompat&iacute;vel<\/strong>. Se o <a href=\"\/pt\/certificado-ssl-gratis\"><strong>certificado de seguran&ccedil;a SSL<\/strong><\/a> do site estiver atribu&iacute;do a um dom&iacute;nio diferente ou j&aacute; tiver expirado, o navegador exibir&aacute; uma mensagem de alerta.<\/li>\n\n\n\n<li><strong>Configura&ccedil;&otilde;es incorretas do servidor web ou CDN<\/strong>. Configura&ccedil;&otilde;es SSL erradas no servidor ou na&nbsp;<a href=\"\/pt\/tutoriais\/o-que-e-cdn\/\" target=\"_blank\" rel=\"noreferrer noopener\">rede de distribui&ccedil;&atilde;o de conte&uacute;do (CDN)<\/a>, como o Cloudflare, podem impedir a comunica&ccedil;&atilde;o correta entre o servidor e o navegador.<\/li>\n\n\n\n<li><strong>Problemas no navegador ou no cache<\/strong>. Os dados armazenados no cache do navegador podem conter informa&ccedil;&otilde;es SSL desatualizadas, o que entra em conflito com as configura&ccedil;&otilde;es atuais do site.<\/li>\n\n\n\n<li><strong>Interfer&ecirc;ncia do antiv&iacute;rus ou firewall<\/strong>. Alguns programas de antiv&iacute;rus ou firewalls podem bloquear conex&otilde;es seguras devido a configura&ccedil;&otilde;es erradas ou falsos positivos, fazendo com que o erro apare&ccedil;a.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-como-corrigir-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>Como corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong><\/h2><p class=\"wp-block-paragraph\">Confira algumas dicas para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Vale lembrar que os dois primeiros m&eacute;todos s&atilde;o voltados para os donos de sites, enquanto os passos tr&ecirc;s a seis podem ser seguidos por qualquer pessoa, incluindo os usu&aacute;rios finais.<\/p><h3 class=\"wp-block-heading\"><strong>1. Verifique o certificado SSL\/TLS<\/strong><\/h3><p class=\"wp-block-paragraph\">Verificar o certificado SSL\/TLS do seu site &eacute; um &oacute;timo ponto de partida para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Veja como verificar problemas com a configura&ccedil;&atilde;o SSL:<\/p><p class=\"wp-block-paragraph\"><strong>Verificando a validade do certificado SSL<\/strong><\/p><p class=\"wp-block-paragraph\">Para saber se o seu certificado SSL ainda &eacute; v&aacute;lido e est&aacute; atualizado, use ferramentas online como o&nbsp;<strong>Qualys SSL Labs<\/strong>. Esta ferramenta fornece um relat&oacute;rio completo sobre as configura&ccedil;&otilde;es SSL do seu site, destacando qualquer problema que possa causar erros. Siga estes passos:<\/p><ol class=\"wp-block-list\">\n<li>Acesse a p&aacute;gina do&nbsp;<a href=\"https:\/\/www.ssllabs.com\/ssltest\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Qualys SSL Server Test<\/strong><\/a>.<\/li>\n\n\n\n<li>Insira a URL do seu site e clique em&nbsp;<strong>Submit<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184884d843\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184884d843\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/Qualys-SSL-Labs-SSL-Server-Test-homepage.png\/w=1024,h=1024,fit=scale-down\" alt=\"P&aacute;gina inicial do Qualys SSL Labs SSL Server Test.\" class=\"wp-image-51086\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Aguarde a ferramenta analisar o seu site. Ela fornecer&aacute; uma nota para a sua conex&atilde;o SSL e identificar&aacute; problemas, como um certificado SSL expirado ou suporte inadequado ao protocolo.<\/li>\n\n\n\n<li>Revise os resultados para ver se o seu certificado SSL &eacute; v&aacute;lido, foi emitido corretamente e &eacute; compat&iacute;vel com os navegadores atuais. Se o certificado estiver expirado ou inv&aacute;lido, ser&aacute; necess&aacute;rio renov&aacute;-lo ou substitu&iacute;-lo.<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><strong>Entendendo o relat&oacute;rio do Qualys SSL Labs<\/strong><\/p><p class=\"wp-block-paragraph\">Para corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH de forma eficaz, voc&ecirc; precisa entender os resultados fornecidos pelo Qualys. Aqui est&atilde;o quatro problemas comuns que podem aparecer no relat&oacute;rio:<\/p><ul class=\"wp-block-list\">\n<li><strong>Incompatibilidade do nome do certificado SSL<\/strong>. Isso acontece quando o nome de dom&iacute;nio no certificado SSL n&atilde;o corresponde ao URL acessado no navegador. O Qualys SSL Labs detecta essa discrep&acirc;ncia e inclui a informa&ccedil;&atilde;o no relat&oacute;rio.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/SSL-report-mismatch.png\/w=1024,h=1024,fit=scale-down\" alt=\"Relat&oacute;rio do Qualys SSL Labs mostrando incompatibilidade de certificado SSL.\" class=\"wp-image-51090\"><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Certificado SSL inv&aacute;lido<\/strong>. Esse erro ocorre quando o certificado expirou, n&atilde;o foi emitido por uma autoridade certificadora confi&aacute;vel ou foi instalado incorretamente. Nesse caso, ser&aacute; necess&aacute;rio atualizar ou reinstalar o certificado.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a71848855ac7\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a71848855ac7\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-T.png\/public\" alt=\"Avalia&ccedil;&atilde;o de seguran&ccedil;a T do teste SSL do Qualys SSL Labs.\" class=\"wp-image-51089\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Cipher suite RC4<\/strong>. O teste do SSL Labs verifica o conjunto de criptografia (cipher suite) atual do servidor. Se ele ainda usar o conjunto RC4, considerado inseguro, o relat&oacute;rio sinalizar&aacute; esse problema. Atualize a configura&ccedil;&atilde;o do servidor para desativar o RC4 e usar um conjunto de criptografia seguro.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a71848859a6d\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a71848859a6d\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-F-cipher.png\/public\" alt=\"Avalia&ccedil;&atilde;o F do teste SSL do Qualys SSL Labs devido a cipher suite inseguro.\" class=\"wp-image-51087\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ul class=\"wp-block-list\">\n<li><strong>Vers&atilde;o antiga do TLS<\/strong>. A ferramenta tamb&eacute;m identifica a vers&atilde;o do TLS que o seu site est&aacute; usando. Ela deve ser, no m&iacute;nimo, o TLS 1.2, j&aacute; que os navegadores atuais n&atilde;o suportam mais vers&otilde;es antigas, como TLS 1.0 e TLS 1.1. Se o seu site ainda usar uma vers&atilde;o desatualizada, entre em contato com o provedor de hospedagem para atualizar a vers&atilde;o do TLS.<\/li>\n<\/ul><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184885d7c9\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184885d7c9\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/rating-F-TLS.png\/public\" alt=\"Avalia&ccedil;&atilde;o F do teste SSL do Qualys SSL Labs devido &agrave; vers&atilde;o antiga do TLS.\" class=\"wp-image-51088\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\"><strong>Investigando um nome de certificado incompat&iacute;vel<\/strong><\/p><p class=\"wp-block-paragraph\">Se a ferramenta do Qualys SSL Labs detectar uma incompatibilidade no nome do certificado SSL, use o&nbsp;<strong>Google Chrome DevTools<\/strong>&nbsp;para confirmar quais nomes de dom&iacute;nio est&atilde;o cobertos pelo seu certificado. Veja como:<\/p><ol class=\"wp-block-list\">\n<li>Clique com o bot&atilde;o direito do mouse em qualquer lugar de uma guia do Chrome e selecione&nbsp;<strong>Inspecionar<\/strong>.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Seguran&ccedil;a&nbsp;<\/strong>&rarr;&nbsp;<strong>Exibir certificado&nbsp;<\/strong>para ver as informa&ccedil;&otilde;es do certificado.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488614d7\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488614d7\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/view-certificate.png\/public\" alt=\"Tela de visualiza&ccedil;&atilde;o de certificado no Google Chrome.\" class=\"wp-image-51096\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Na janela do certificado, navegue at&eacute;&nbsp;<strong>Detalhes&nbsp;<\/strong>&rarr;&nbsp;<strong>Nome alternativo do assunto do certificado<\/strong>. Isso mostrar&aacute; todos os nomes de dom&iacute;nio cobertos pelo certificado.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488654aa\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488654aa\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-certificate-viewer-certificate-subject-alternative-name-highlighted.png\/w=1024,h=1024,fit=scale-down\" alt=\"Janela de visualiza&ccedil;&atilde;o de certificado no Google Chrome com o campo Nome Alternativo do Assunto do Certificado destacado.\" class=\"wp-image-51092\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Revise a lista de nomes de dom&iacute;nio para garantir que correspondem ao URL acessado. Se houver alguma discrep&acirc;ncia,&nbsp;<a href=\"\/pt\/tutoriais\/como-redirecionar-dominio-para-www\/\" target=\"_blank\" rel=\"noreferrer noopener\">redirecione o tr&aacute;fego<\/a>&nbsp;para o dom&iacute;nio correto ou use um&nbsp;<a href=\"https:\/\/www-ssl-com.translate.goog\/article\/what-is-a-wildcard-ssl-certificate\/?_x_tr_sl=en&amp;_x_tr_tl=pt&amp;_x_tr_hl=pt&amp;_x_tr_pto=tc\" target=\"_blank\" rel=\"noreferrer noopener\">certificado wildcard<\/a>&nbsp;(curinga) que cubra m&uacute;ltiplos subdom&iacute;nios.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>2. Reconfigure as configura&ccedil;&otilde;es SSL<\/strong><\/h3><p class=\"wp-block-paragraph\">Reconfigurar as configura&ccedil;&otilde;es SSL pode corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH caso configura&ccedil;&otilde;es incorretas sejam a causa. Veja como fazer isso em servi&ccedil;os como Hostinger e Cloudflare:<\/p><p class=\"wp-block-paragraph\"><strong>Reconfigurando as configura&ccedil;&otilde;es SSL no Hostinger para SSL Vital&iacute;cio<\/strong><\/p><p class=\"wp-block-paragraph\">O Hostinger oferece um certificado SSL gratuito do Lifetime SSL para todos os nossos&nbsp;<a href=\"\/pt\/hospedagem-de-sites\" target=\"_blank\" rel=\"noreferrer noopener\">planos de hospedagem<\/a>. Voc&ecirc; pode atualizar as configura&ccedil;&otilde;es SSL atrav&eacute;s do hPanel, seguindo as instru&ccedil;&otilde;es abaixo:<\/p><ol class=\"wp-block-list\">\n<li>Fa&ccedil;a login no&nbsp;<a href=\"\/pt\/tutoriais\/hpanel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>hPanel<\/strong><\/a>&nbsp;usando sua conta Hostinger.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Sites &rarr; Painel<\/strong>.<\/li>\n\n\n\n<li>Na barra lateral esquerda, selecione&nbsp;<strong>Seguran&ccedil;a &rarr; SSL<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a71848869075\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a71848869075\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/seguranca-ssl-hpanel.png\/public\" alt=\"op&ccedil;&atilde;o SSL em destaque no menu seguran&ccedil;a do hpanel\" class=\"wp-image-51103\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Clique no&nbsp;<strong>menu de tr&ecirc;s pontos&nbsp;<\/strong>e selecione&nbsp;<strong>Desinstalar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184886a097\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184886a097\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"312\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png\/w=1024,h=1024,fit=scale-down\" alt=\"desinstalar ssl pelo hpanel\" class=\"wp-image-46208\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2024\/10\/desinstalar-ssl-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Instalar SSL<\/strong>&nbsp;ap&oacute;s selecionar o nome do dom&iacute;nio para reabilitar o SSL.<\/li>\n\n\n\n<li>Aguarde at&eacute; que o SSL seja ativado para o seu dom&iacute;nio. Quando terminar, clique novamente no&nbsp;<strong>menu de tr&ecirc;s pontos<\/strong>&nbsp;e selecione&nbsp;<strong>For&ccedil;ar HTTPS<\/strong>&nbsp;para garantir que todo o tr&aacute;fego seja redirecionado de forma segura.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Avan&ccedil;ado &rarr; Gerenciador de cache&nbsp;<\/strong>e clique em&nbsp;<strong>Limpar tudo&nbsp;<\/strong>para apagar todos os dados em cache que apontam para a configura&ccedil;&atilde;o SSL antiga.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184886dd23\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184886dd23\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/gerenciamento-de-cache-hpanel.png\/w=1024,h=1024,fit=scale-down\" alt=\"gerenciamento de cache no hpanel\" class=\"wp-image-51104\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><figure class=\"wp-block-image size-large\"><a href=\"\/pt\/hospedagem-barata\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=1024,h=1024,fit=scale-down\" alt=\"\" class=\"wp-image-32927\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=1536,fit=scale-down 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><p class=\"wp-block-paragraph\"><strong>Reconfigurando as configura&ccedil;&otilde;es SSL via Cloudflare para SSL Universal<\/strong><\/p><p class=\"wp-block-paragraph\">Se voc&ecirc; usa&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/developers.cloudflare.com\/ssl\/edge-certificates\/universal-ssl\"><strong>o SSL Universal da Cloudflare<\/strong><\/a>, ser&aacute; necess&aacute;rio ajustar as configura&ccedil;&otilde;es SSL por meio do painel de controle. Veja como:<\/p><ol class=\"wp-block-list\">\n<li>Fa&ccedil;a login no&nbsp;<a href=\"https:\/\/dash.cloudflare.com\/login\" target=\"_blank\" rel=\"noreferrer noopener\">painel do Cloudflare<\/a>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>SSL\/TLS&nbsp;<\/strong>no painel superior.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/SSL-TLS.png\/w=1024,h=1024,fit=scale-down\" alt=\"&Iacute;cone representando SSL\/TLS, protocolos de seguran&ccedil;a de conex&atilde;o.\" class=\"wp-image-51102\"><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>V&aacute; para a aba&nbsp;<strong>Certificados de borda<\/strong>.<\/li>\n\n\n\n<li>Role para baixo e encontre o bot&atilde;o&nbsp;<strong>Desativar SSL Universal<\/strong>&nbsp;para desativar o SSL.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488733bc\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488733bc\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/disable-universal-SSL.png\/w=1024,h=1024,fit=scale-down\" alt=\"Bot&atilde;o para desativar o SSL Universal no painel do Cloudflare.\" class=\"wp-image-51099\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Aguarde alguns minutos para o processo ser conclu&iacute;do, ent&atilde;o clique em&nbsp;<strong>Ativar SSL Universal<\/strong>&nbsp;para reativ&aacute;-lo.<\/li>\n\n\n\n<li>Volte ao painel superior e selecione&nbsp;<strong>Cache<\/strong>.<\/li>\n\n\n\n<li>Navegue at&eacute;&nbsp;<strong>Configura&ccedil;&atilde;o &rarr; Limpar cache &rarr; Limpar tudo&nbsp;<\/strong>para limpar o cache.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/purge-everything.png\/w=1024,h=1024,fit=scale-down\" alt=\"Op&ccedil;&atilde;o para limpar todo o cache no painel do Cloudflare.\" class=\"wp-image-51101\"><\/figure><\/div><p class=\"wp-block-paragraph\">Independente do servi&ccedil;o, aguarde alguns minutos ap&oacute;s completar esses passos. Depois, volte ao seu site para verificar se o problema foi resolvido.<\/p><h3 class=\"wp-block-heading\"><strong>3. Ative o suporte &agrave; vers&atilde;o mais recente do TLS<\/strong><\/h3><p class=\"wp-block-paragraph\">Ativar a vers&atilde;o mais recente do TLS no seu navegador pode ajudar a resolver o problema ERR_SSL_VERSION_OR_CIPHER_MISMATCH. A vers&atilde;o mais atual, o&nbsp;<strong>TLS 1.3<\/strong>, &eacute; amplamente compat&iacute;vel com os navegadores modernos.<\/p><p class=\"wp-block-paragraph\">No entanto, pode haver casos em que voc&ecirc; precise ativar vers&otilde;es mais antigas do TLS para fins de teste. Veja como gerenciar o suporte ao TLS no navegador:<\/p><p class=\"wp-block-paragraph\"><strong>Ativando o TLS 1.3 em vers&otilde;es mais antigas do navegador<\/strong><\/p><p class=\"wp-block-paragraph\">A maioria dos navegadores, incluindo o Google Chrome, j&aacute; suporta o TLS 1.3 por padr&atilde;o. No entanto, se voc&ecirc; estiver usando uma vers&atilde;o mais antiga do Chrome, pode ser necess&aacute;rio ativ&aacute;-lo manualmente:<\/p><ol class=\"wp-block-list\">\n<li>Abra o Chrome e digite&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>na barra de endere&ccedil;os.<\/li>\n\n\n\n<li>No campo de pesquisa, digite&nbsp;<strong>TLS<\/strong>.<\/li>\n\n\n\n<li>Procure as op&ccedil;&otilde;es&nbsp;<strong>TLS 1.3&nbsp;<\/strong>e defina-as como&nbsp;<strong>Ativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488781a8\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488781a8\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-experiments-tls-scaled.png\/w=1024,h=1024,fit=scale-down\" alt=\"Configura&ccedil;&atilde;o experimental de TLS no Google Chrome.\" class=\"wp-image-51100\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Reiniciar&nbsp;<\/strong>para reiniciar o Chrome e garantir que as altera&ccedil;&otilde;es tenham efeito.<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><strong>Ativando vers&otilde;es mais antigas do TLS<\/strong><\/p><p class=\"wp-block-paragraph\">&Agrave;s vezes, voc&ecirc; pode precisar testar se vers&otilde;es mais antigas do TLS, como&nbsp;<strong>TLS 1.0<\/strong>&nbsp;ou&nbsp;<strong>1.1<\/strong>, est&atilde;o causando o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Embora n&atilde;o seja recomendado manter essas vers&otilde;es, voc&ecirc; pode ativ&aacute;-las temporariamente para fins de teste.<\/p><p class=\"wp-block-paragraph\">Para usu&aacute;rios do Chrome, veja como fazer isso:<\/p><ol class=\"wp-block-list\">\n<li>Digite&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>na barra de endere&ccedil;o e pressione&nbsp;<strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Procure por&nbsp;<strong>TLS&nbsp;<\/strong>no campo de pesquisa.<\/li>\n\n\n\n<li>Encontre a op&ccedil;&atilde;o&nbsp;<strong>For&ccedil;ar descontinua&ccedil;&atilde;o das vers&otilde;es antigas do TLS<\/strong>&nbsp;e defina-a como&nbsp;<strong>Desativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184887bcf6\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184887bcf6\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/chrome-TLS.png\/public\" alt=\"Configura&ccedil;&atilde;o do TLS no Google Chrome.\" class=\"wp-image-51091\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Reinicie o Chrome para aplicar as altera&ccedil;&otilde;es.<\/li>\n<\/ol><p class=\"wp-block-paragraph\">Se voc&ecirc; usa o Windows, tamb&eacute;m pode ativar todas as vers&otilde;es do TLS no seu sistema com estes passos.<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Painel de Controle &rarr; Centro de Rede e Compartilhamento &rarr; Propriedades da Internet<\/strong>.<\/li>\n\n\n\n<li>Selecione a guia&nbsp;<strong>Avan&ccedil;ado&nbsp;<\/strong>e marque as caixas&nbsp;<strong>Usar TLS 1.0<\/strong>,&nbsp;<strong>Usar TLS 1.1<\/strong>,&nbsp;<strong>Usar TLS 1.2&nbsp;<\/strong>e&nbsp;<strong>Usar TLS 1.3 (experimental)<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184887ffe1\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184887ffe1\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/TLS-versions.png\/public\" alt=\"Op&ccedil;&otilde;es de vers&otilde;es do TLS nas configura&ccedil;&otilde;es de rede do Windows.\" class=\"wp-image-51095\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>OK&nbsp;<\/strong>para salvar suas configura&ccedil;&otilde;es.<\/li>\n<\/ol><p>    <div class=\"announcement-block announcement-block--warning\">\n        <span class=\"announcement-block__heading\">\n            <svg width=\"24\" height=\"26\" viewBox=\"0 0 24 26\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n                d=\"M12 23.5C17.799 23.5 22.5 18.799 22.5 13C22.5 7.20101 17.799 2.5 12 2.5C6.20101 2.5 1.5 7.20101 1.5 13C1.5 18.799 6.20101 23.5 12 23.5ZM13.637 8.65198C13.637 7.74791 12.9041 7.01501 12 7.01501C11.0959 7.01501 10.363 7.74791 10.363 8.65198C10.5335 10.5375 10.875 14.383 10.875 14.383C10.875 15.0043 11.3787 15.508 12 15.508C12.6213 15.508 13.125 15.0043 13.125 14.383V14.38L13.637 8.65198ZM11.9927 16.714C11.3714 16.714 10.8677 17.2177 10.8677 17.839C10.8677 18.4603 11.3714 18.964 11.9927 18.964H12.0073C12.6286 18.964 13.1323 18.4603 13.1323 17.839C13.1323 17.2177 12.6286 16.714 12.0073 16.714H11.9927Z\"\n                fill=\"#BE1025\"\/>\n            <\/svg>\n            Warning        <\/span>\n        <p class=\"announcement-block__content\">\n            <strong>Aten&ccedil;&atilde;o!&nbsp;<\/strong>Voc&ecirc; deve ativar vers&otilde;es antigas do TLS apenas temporariamente para testes. Manter essas configura&ccedil;&otilde;es ativadas n&atilde;o &eacute; seguro para a navega&ccedil;&atilde;o regular, j&aacute; que vers&otilde;es mais antigas n&atilde;o s&atilde;o mais compat&iacute;veis e podem exp&ocirc;-lo a vulnerabilidades.        <\/p>\n    <\/div>\n\n    \n\n\n\n<\/p><h3 class=\"wp-block-heading\"><strong>4. Desative o protocolo QUIC<\/strong><\/h3><p class=\"wp-block-paragraph\">O protocolo Quick UDP Internet Connection (QUIC) &eacute; um projeto experimental desenvolvido pelo Google para melhorar a velocidade e a confiabilidade de aplicativos web que utilizam o protocolo User Datagram Protocol (UDP).<\/p><p class=\"wp-block-paragraph\">Embora o QUIC possa ser uma alternativa eficaz a solu&ccedil;&otilde;es de seguran&ccedil;a bem conhecidas, como TCP, HTTP\/2 e TLS\/SSL, ele pode, em alguns casos, causar erros SSL, como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH.<\/p><p class=\"wp-block-paragraph\">Desativar o protocolo QUIC no seu navegador pode ajudar a resolver esse problema. Veja como fazer isso no Google Chrome:<\/p><ol class=\"wp-block-list\">\n<li>Acesse&nbsp;<strong>chrome:\/\/flags&nbsp;<\/strong>e pesquise&nbsp;<strong>QUIC<\/strong>.<\/li>\n\n\n\n<li>Mude o valor de&nbsp;<strong>Experimental QUIC protocol<\/strong>&nbsp;para&nbsp;<strong>Desativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184888421e\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184888421e\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/google-chrome-experiments-enabled-highlighted.png\/w=1024,h=1024,fit=scale-down\" alt=\"Op&ccedil;&atilde;o de protocolo TLS 1.3 ativada nas configura&ccedil;&otilde;es experimentais do Google Chrome.\" class=\"wp-image-51093\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Reinicie o navegador.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>5. Limpe o hist&oacute;rico e o cache do seu navegador<\/strong><\/h3><p class=\"wp-block-paragraph\">O cache do seu navegador armazena dados, como textos, imagens e arquivos de sites que voc&ecirc; j&aacute; visitou, permitindo que eles carreguem mais rapidamente nas visitas seguintes.<\/p><p class=\"wp-block-paragraph\">No entanto, se um site atualizar seu certificado SSL ou configura&ccedil;&otilde;es, o cache pode ficar desatualizado, causando problemas como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH.&nbsp;<a href=\"\/pt\/tutoriais\/como-limpar-o-cache-do-navegador\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Limpar o cache do navegador<\/strong><\/a>&nbsp;pode ajudar a resolver esses problemas.<\/p><p class=\"wp-block-paragraph\">Aqui est&aacute; um guia para usu&aacute;rios do Google Chrome:<\/p><ol class=\"wp-block-list\">\n<li>Clique no&nbsp;<strong>menu de tr&ecirc;s pontos&nbsp;<\/strong>no canto superior direito e selecione&nbsp;<strong>Configura&ccedil;&otilde;es<\/strong>.<\/li>\n\n\n\n<li>V&aacute; para&nbsp;<strong>Privacidade e seguran&ccedil;a &rarr; Limpar dados de navega&ccedil;&atilde;o<\/strong>.<\/li>\n\n\n\n<li>Na janela pop-up, selecione o per&iacute;odo de tempo para a exclus&atilde;o, como<strong>&nbsp;Todo o per&iacute;odo<\/strong>.<\/li>\n\n\n\n<li>Marque a op&ccedil;&atilde;o&nbsp;<strong>Imagens e arquivos armazenados em cache<\/strong>. Voc&ecirc; tamb&eacute;m pode selecionar outras op&ccedil;&otilde;es conforme necess&aacute;rio.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a718488855a0\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a718488855a0\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"948\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png\/w=1024,h=1024,fit=scale-down\" alt=\"limpando dados de navega&ccedil;&atilde;o no chrome\" class=\"wp-image-44167\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/26\/2022\/03\/dados-navegacao-chrome-1.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>Limpar dados<\/strong>.<\/li>\n<\/ol><p class=\"wp-block-paragraph\">Depois, tente acessar o site novamente. Se o erro persistir, considere limpar o estado SSL. Vale lembrar que essa op&ccedil;&atilde;o est&aacute; dispon&iacute;vel apenas no Windows:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Painel de Controle &rarr; Central de Rede e Compartilhamento &rarr; Propriedades da Internet<\/strong>.<\/li>\n\n\n\n<li>Na aba&nbsp;<strong>Conte&uacute;do<\/strong>, clique em&nbsp;<strong>Limpar o estado SSL<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184888bbce\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184888bbce\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/windows-internet-properties-content-clear-ssl-state-highlighted-1.png\/public\" alt=\"Configura&ccedil;&atilde;o de 'Limpar o estado SSL' nas propriedades de internet do Windows.\" class=\"wp-image-51097\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Clique em&nbsp;<strong>OK<\/strong>.<\/li>\n<\/ol><h3 class=\"wp-block-heading\"><strong>6. Revise as configura&ccedil;&otilde;es do antiv&iacute;rus e firewall<\/strong><\/h3><p class=\"wp-block-paragraph\">&Agrave;s vezes, o software antiv&iacute;rus ou as configura&ccedil;&otilde;es de firewall podem bloquear conex&otilde;es seguras, resultando em problemas como o ERR_SSL_VERSION_OR_CIPHER_MISMATCH. Configura&ccedil;&otilde;es incorretas ou os certificados SSL do software podem causar alarmes falsos, sinalizando sites seguros como perigosos.<\/p><p class=\"wp-block-paragraph\"><strong>Desativando temporariamente o antiv&iacute;rus e o firewall<\/strong><\/p><p class=\"wp-block-paragraph\">Se voc&ecirc; usa o Windows, siga estas etapas:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Configura&ccedil;&otilde;es &rarr; Privacidade e seguran&ccedil;a &rarr; Seguran&ccedil;a do Windows<\/strong>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>Prote&ccedil;&atilde;o contra v&iacute;rus e amea&ccedil;as &rarr; Gerenciar configura&ccedil;&otilde;es<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a71848893a47\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a71848893a47\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/windows-virus-threat-protection-manage-settings-highlighted.png\/public\" alt=\"Configura&ccedil;&atilde;o de gerenciamento de prote&ccedil;&atilde;o contra v&iacute;rus e amea&ccedil;as no Windows.\" class=\"wp-image-51098\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Desative a op&ccedil;&atilde;o&nbsp;<strong>Prote&ccedil;&atilde;o em tempo real<\/strong>&nbsp;e clique em&nbsp;<strong>Sim<\/strong>&nbsp;para confirmar.<\/li>\n<\/ol><p class=\"wp-block-paragraph\">Aqui est&atilde;o as instru&ccedil;&otilde;es para usu&aacute;rios do macOS:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; para&nbsp;<strong>Configura&ccedil;&otilde;es do sistema &rarr; Rede &rarr; Firewall<\/strong>.<\/li>\n\n\n\n<li>Desative a op&ccedil;&atilde;o&nbsp;<strong>Firewall<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a7184889b4a3\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a7184889b4a3\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/03\/macos-network-firewall-highlighted-1.png\/w=1024,h=1024,fit=scale-down\" alt=\"Configura&ccedil;&atilde;o do firewall na se&ccedil;&atilde;o de rede do macOS.\" class=\"wp-image-51094\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">Se voc&ecirc; usa um programa antiv&iacute;rus de terceiros, procure a op&ccedil;&atilde;o para desativar temporariamente a prote&ccedil;&atilde;o em tempo real, escudo web ou firewall. Essa op&ccedil;&atilde;o pode estar listada como&nbsp;<strong>Pausar prote&ccedil;&atilde;o<\/strong>,&nbsp;<strong>Desligar<\/strong>&nbsp;ou&nbsp;<strong>Desabilitar<\/strong>.<\/p><p class=\"wp-block-paragraph\">Ap&oacute;s desativar esses programas de seguran&ccedil;a, tente acessar o site novamente para verificar se o erro persiste.<\/p><p class=\"wp-block-paragraph\"><strong>Ajuste as configura&ccedil;&otilde;es do antiv&iacute;rus e do firewall<\/strong><\/p><p class=\"wp-block-paragraph\">Se ficar claro que o antiv&iacute;rus ou firewall est&aacute; causando o problema, considere ajustar as configura&ccedil;&otilde;es para evitar que eles bloqueiem sites seguros:<\/p><ul class=\"wp-block-list\">\n<li><strong>Desative a varredura SSL ou HTTPS.&nbsp;<\/strong>Verifique as configura&ccedil;&otilde;es do software para essas op&ccedil;&otilde;es e desative-as. Essas funcionalidades podem interferir em certificados SSL leg&iacute;timos e causar erros.<\/li>\n\n\n\n<li><strong>Adicione o site &agrave; lista de exce&ccedil;&otilde;es.&nbsp;<\/strong>Coloque o site afetado na lista de sites confi&aacute;veis ou exce&ccedil;&otilde;es para garantir que ele n&atilde;o seja bloqueado no futuro.<\/li>\n\n\n\n<li><strong>Procure orienta&ccedil;&atilde;o profissional<\/strong>. Se n&atilde;o souber como configurar corretamente as op&ccedil;&otilde;es, consulte a equipe de suporte do software ou a documenta&ccedil;&atilde;o oficial.<\/li>\n<\/ul><h2 class=\"wp-block-heading\" id=\"h-conclusao\"><strong>Conclus&atilde;o<\/strong><\/h2><p class=\"wp-block-paragraph\">Para resolver o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH, os donos de sites podem come&ccedil;ar verificando o certificado SSL\/TLS e, em seguida, reconfigurando as configura&ccedil;&otilde;es SSL.<\/p><p class=\"wp-block-paragraph\">Para os visitantes, tente ativar o suporte &agrave; vers&atilde;o mais recente do TLS, desativar o protocolo QUIC, limpar o cache do navegador e revisar as configura&ccedil;&otilde;es do antiv&iacute;rus e firewall para garantir que n&atilde;o est&atilde;o bloqueando conex&otilde;es seguras.<\/p><p class=\"wp-block-paragraph\">Verificar regularmente, renovar certificados e atualizar as configura&ccedil;&otilde;es SSL\/TLS pode manter a seguran&ccedil;a do site e prevenir problemas como esse no futuro. Se voc&ecirc; tiver alguma d&uacute;vida ou dicas adicionais para corrigir esse erro, fique &agrave; vontade para compartilh&aacute;-las na se&ccedil;&atilde;o de coment&aacute;rios abaixo.<\/p><h2 class=\"wp-block-heading\" id=\"h-perguntas-frequentes-sobre-o-erro-err_ssl_version_or_cipher_mismatch\"><strong>Perguntas frequentes sobre o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH<\/strong><\/h2><div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-694414655e9a8\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como corrigir o erro &ldquo;ERR_SSL_VERSION_OR_CIPHER_MISMATCH&rdquo;?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Para corrigir o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH, verifique o seu certificado SSL\/TLS, reconfigure as configura&ccedil;&otilde;es SSL, ative o TLS 1.3, desative o protocolo QUIC, limpe o cache do navegador e revise os programas de antiv&iacute;rus ou firewall para poss&iacute;veis conflitos.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-694414655e9ac\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como atualizar minha vers&atilde;o do SSL para resolver o erro?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Para atualizar sua vers&atilde;o do SSL, ative o&nbsp;TLS 1.3&nbsp;no seu servidor acessando as configura&ccedil;&otilde;es SSL\/TLS no painel de controle de hospedagem ou na configura&ccedil;&atilde;o do servidor. Para melhorar a seguran&ccedil;a e a compatibilidade, desative vers&otilde;es antigas como&nbsp;TLS 1.0&nbsp;e&nbsp;1.1.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-694414655e9ad\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">E se o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH persistir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Se o erro ERR_SSL_VERSION_OR_CIPHER_MISMATCH continuar, entre em contato com o provedor de hospedagem para obter suporte, revise as configura&ccedil;&otilde;es do servidor, redefina as configura&ccedil;&otilde;es de rede, reinstale o navegador e atualize o sistema operacional do seu dispositivo para melhorar a compatibilidade.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>O erro&nbsp;ERR_SSL_VERSION_OR_CIPHER_MISMATCH&nbsp;aparece quando o navegador n&atilde;o consegue estabelecer uma conex&atilde;o segura com o site, geralmente porque as configura&ccedil;&otilde;es de seguran&ccedil;a SSL\/TLS est&atilde;o desatualizadas ou n&atilde;o s&atilde;o compat&iacute;veis. Esses protocolos s&atilde;o fundamentais para proteger dados e garantir a privacidade na internet. Por isso, &eacute; importante que tanto donos de sites quanto visitantes saibam o que &eacute; [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/pt\/tutoriais\/err_ssl_version_or_cipher_mismatch\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":356,"featured_media":18148,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"ERR_SSL_VERSION_OR_CIPHER_MISMATCH: como resolver","rank_math_description":"Erros de SSL est\u00e3o entre os problemas mais encontrados por usu\u00e1rios da internet. 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